Top 344 Support center representative i Jobs in Akron, Oh

Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Remote Inside Sales Representative
Liberty Mutual —Akron, OH
- $44,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Organizational skills
- Typing
- Paid training
- Health insurance
7d
Clerical Support, Medical Records
TeamHealth —Akron, OH
- Full-time
- Hybrid work
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Support Center Representative I
KAG SERVICES INC —North Canton, OH
- Mid-level
- High school diploma or GED
- In-person
4d
CSR/Teller - Downtown Akron, OH - Part-Time
Fifth Third Bank —Akron, OH
- Part-time
- Office
- High school diploma or GED
- Entry level
CSR/Teller - Cuyahoga Falls, OH - Part-Time
Fifth Third Bank —Cuyahoga Falls, OH
- Part-time
- Office
- High school diploma or GED
- Entry level
Qualified Intellectual Disabilities Professional (QIDP)
The Society/The Link —Seville, OH
- $52,000 - $62,400 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- COVID-19 protective measures
- Health insurance
Quick Apply
Speech Language Pathologist
Alternate Solutions Health Network —Canton, OH
- Full-time
- Current TB test
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Physical Therapy Assistant -Territory
Alternate Solutions Health Network —Canton, OH
- Full-time
- Physical & Rehabilitation Medicine
- English
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Over the Road Driver (Extraboard - Fully Endorsed)
Estes Express Lines —Richfield, OH
- $0.84 - $0.90 per mile
- Full-time
- Hazmat Endorsement
- Customer service
- Pass drug screening
- Cell phone reimbursement
- Opportunities for advancement
Customer Service Rep (CRL)
Oldcastle BuildingEnvelope —Solon, OH
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid time off
Quick Apply
Swiss CNC Machinist 2nd shift
Regal Rexnord —Cleveland, OH
- $31 - $37 an hour
- Online Application
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Swiss CNC Machinist 3rd Shift
Regal Rexnord —Cleveland, OH
- $32 - $38 an hour
- Online Application
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Service Supervisor (CEC) FT
TJ Maxx —Akron, OH
- $14.50 - $15.00 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
13d
Prep Cook
The Foundry Social —Medina, OH
- From $14 an hour
- Extended hours
- Bar
- Casual dining restaurant
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Lead Technician
Summit LLC —Hudson, OH
- Full-time
- ASE Certification
- Management
- Mechanic experience
- Paid holidays
- Health insurance
Quick Apply
Accountant III
COMMUNITY SUPPORT SERVICES INC —Akron, OH
- $60,000 - $73,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Swiss CNC Machinist 1st shift
Regal Rexnord —Cleveland, OH
- $29 - $35 an hour
- Online Application
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Agent (Call Center)
Great Day Improvements: A Family of Brands —Bedford Heights, OH
- $17 - $18 an hour
- Weekends as needed
- Residential
- Organizational skills
- Communication skills
- Paid training
4d
Emergency Medical Technician - Basic
Physicians Ambulance Service, Inc. —Smithville, OH
- $19 - $28 an hour
- Part-time
- Spanish
- CPR Certification
- Clean driving record
- Wellness program
- Health savings account
Quick Apply

I want to receive the latest job alert for support center representative i in akron, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support center representative i jobs near akron, oh

Accountant jobs in Akron, OH

CNC Machinist jobs in Cleveland, OH

Speech Language Pathologist jobs in Canton, OH

Customer Service Representative jobs in Cuyahoga Falls, OH

Customer Service Representative jobs in Akron, OH

Customer Service Representative jobs in Solon, OH

Prep Cook jobs in Medina, OH

Inside Sales Representative jobs in Akron, OH

Physical Therapist Assistant jobs in Canton, OH

Customer Service Supervisor jobs in Philadelphia, PA

Customer Service Supervisor jobs in Mechanicsburg, PA

Customer Service Supervisor jobs in Holland, OH

Work From Home Customer Service jobs in West Palm Beach, FL

Customer Service Supervisor jobs in Utah

Lead Technician jobs in North Weymouth, MA

Lead Technician jobs in Phoenix, AZ

Dialysis Technician jobs in Fort Worth, TX

Surgical Technician jobs in Bellingham, WA

Lead Technician jobs in Antioch, CA

Hvac Technician jobs in Reading, PA

Patient Account Representative (Customer Service)

Revcare, Inc. -
Fairlawn, OH

Quick Apply

Job Details

Full-time
$15 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Revenue cycle management
Teamwork
Call center experience
HIPAA
High school diploma or GED
Attention to detail
Medical explanation of benefits reviews
Medical billing account reconciliation
Typing
Payment reconciliation
Negotiation

Full Job Description

Position Summary

The Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.

Key Responsibilities

Customer Service & Patient Interaction

· Respond to patient inquiries via phone, email, chat, and fax.

· Explain insurance coverage, billing statements, and payment options clearly and accurately.

· Promote a patient-centric approach to resolving account balances and concerns.

· Diffuse negative situations and maintain a professional tone during stressful circumstances.

Account Management & Billing

· Analyze and reconcile patient accounts to ensure accuracy and timely resolution.

· Process payments, refunds, and guarantor corrections as needed.

· Update insurance information and resolve registration errors.

· Utilize predictive dialer systems and maintain appropriate daily call volumes, both inbound and outbound.

Collaboration & Workflow

· Communicate professionally with patients, insurance carriers, attorneys, and internal departments.

· Work closely with scheduling, collections, and insurance verification teams to ensure smooth operations.

· Share knowledge and assist team members to improve workflow and service quality.

Compliance & Confidentiality

· Adhere to HIPAA guidelines and company policies, including the Code of Ethics.

· Maintain strict confidentiality of patient information.

Participate in ongoing training to stay current

Qualifications

· High school diploma or GED required; additional education in healthcare or business preferred.

· 1–3 years of customer service experience, preferably in a medical billing or revenue cycle setting.

· Strong computer skills, including Microsoft Office; knowledge of EMR systems and predictive dialer operations helpful.

· Minimum typing speed: 40 WPM.

· Excellent oral and written communication skills.

· Ability to analyze EOBs and reconcile account balances.

· Organized, detail-oriented, and able to multitask in a fast-paced environment.

· Must pass a pre-employment criminal background check.

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Epic: 1 year (Preferred)
Call center: 1 year (Preferred)
medical customer service: 1 year (Preferred)

Ability to Commute:

Fairlawn, OH 44333 (Required)

Work Location: Hybrid remote in Fairlawn, OH 44333

Quick Apply

Refine Your Search

support center representative i jobs in akron, oh

Patient Account Representative (Customer Service)

Remote Inside Sales Representative

Clerical Support, Medical Records

Support Center Representative I

CSR/Teller - Downtown Akron, OH - Part-Time

CSR/Teller - Cuyahoga Falls, OH - Part-Time

Qualified Intellectual Disabilities Professional (QIDP)

Speech Language Pathologist

Physical Therapy Assistant -Territory

Over the Road Driver (Extraboard - Fully Endorsed)

Customer Service Rep (CRL)

Swiss CNC Machinist 2nd shift

Swiss CNC Machinist 3rd Shift

Retail Customer Service Supervisor (CEC) FT

Prep Cook

Lead Technician

Accountant III

Swiss CNC Machinist 1st shift

Inside Sales Agent (Call Center)

Emergency Medical Technician - Basic

I want to receive the latest job alert for support center representative i in akron, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected