Top 4447 Collection manager Jobs in Akron Oh

Case Management Supervisor (Collections)
Millennium Capital and Recovery Corporation —Akron, OH
- From $23 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant Community Manager - The Ericsson
REDWOOD COMMUNITIES —Akron, OH
- $23 - $25 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Account Manager
Robert Half —Akron, OH
- $60,000 - $70,000 a year
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
1d
Residential House Manager
Hearts of Humanity —Akron, OH
- $19 - $20 an hour
- Overtime
- 18 years or older
- CPR Certification
- Clean driving record
- Paid training
- Mileage reimbursement
Quick Apply
Full-Time Store Manager Trainee
Aldi —Akron, OH
- From $29.50 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
14d
Customer Service Assistant 2 - 20060885
State of Ohio - Natural Resources —Akron, OH
- $23.65 - $28.76 an hour
- Online Application
- Sales
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
2d
Case Manager - Youth Mobile Response (MRSS)
Coleman Health Services —Akron, OH
- $23 - $25 an hour
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Dispensary Manager
Acreage Holdings —Akron, OH
- $70,000 - $80,000 a year
- Online Application
- Background check
- Computer literacy
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
9d
Collections Manager-Healthcare
Revcare, Inc. —Fairlawn, OH
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Estimator/Project Manager
J.D. Williamson Construction Co., Inc. —Tallmadge, OH
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Construction site
- Health insurance
- 401(k)
Quick Apply
Licensed Optician Manager
Confidential —Akron, OH
- From $68,000 a year
- Full-time
- Background check
- Private practice
- Management
- Health insurance
- Dental insurance
Quick Apply
2d
Credit & Accounts Receivable Support Specialist
Confidential —Mantua, OH
- $18 - $19 an hour
- Full-time
- Research
- Office
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Assistant Manager
J&K Subway Inc —North Canton, OH
- $15 - $18 an hour
- Part-time
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
11d
RN Clinical Manager – Medicare Home Health
Hometown Care —Cuyahoga Falls, OH
- Full-time
- Hybrid work
- Nursing
- RN License
- Mid-level
- Continuing education credits
- Mileage reimbursement
Quick Apply
10d
Registered Nurse (RN) Case Manager
Alternate Solutions Health Network —Canton, OH
- Full-time
- RN License
- Mid-level
- Driver's License
Quick Apply
Sr. Project Manager
OnQ —Akron, OH
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Mentoring
Quick Apply
Revenue Cycle Manager, Customer Service & Self-Pay
Revcare, Inc. —Fairlawn, OH
- 8 hour shift
- Microsoft Excel
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
9d
Property Manager
AMC —Canton, OH
- $50,000 - $56,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Overnight Assistant Manager
J&K Subway Inc —Canton, OH
- $18 an hour
- Part-time
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
11d
Product Manager
Zircoa Inc. —Solon, OH
- $95,000 - $105,000 a year
- Full-time
- Sales
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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collection manager jobs near akron oh

Case Management Supervisor (Collections)

Millennium Capital and Recovery Corporation -
Akron, OH

Quick Apply

Job Details

Full-time
From $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Collections agent experience
Operations management
Loan collections
High school diploma or GED
Team development
Debt collection skip tracing
Process management
Leadership

Full Job Description

SUMMARY:

Responsibilities include leading and supporting a team of Case Managers/Skip Tracers in a performance-based work environment. This role oversees daily assignment flow, client and agent communication, skip-tracing activity, and consumer contact efforts while ensuring client expectations and operational goals are met. The Supervisor serves as a subject matter expert for assigned clients, skip-tracing tools, and internal processes, while remaining actively engaged in day-to-day operational functions as needed.

ESSENTIAL RESPONSIBILITIES:

· Foster and contribute to a positive working environment

· Lead, coach, and develop Case Managers/Skip Tracers to ensure performance expectations are met

· Monitor daily assignment workflow and audit account-level expectations to maintain KPI standards

· Review daily performance reports and identify opportunities or gaps

· Ensure accurate and timely communication with clients, consumers, and independent agents

· Perform diligent follow-up functions with clients and agents regarding assignment status and updates

· Conduct call quality reviews and provide performance feedback and coaching opportunities

· Roll out and ensure adherence to operational initiatives, policies, and client requirements

· Resolve escalated issues and communicate concerns appropriately to management

· Maintain cross-functional communication with alternate departments to support operational efficiency

· Make outbound and take inbound consumer calls as needed

· Adhere to scripted requirements and ensure team compliance with call handling expectations

· Conduct internet and database searches to identify best-known addresses and location information for customer collateral

· Maintain accurate and up-to-date notes in the system of record

· Ensure compliance with all related laws, regulations, company policies, and industry best practices

· Initiate verbal contact with references as needed to identify or verify location information

· Train and mentor new and existing team members on systems, processes, and client expectations

· Assist with special projects and process improvement initiatives as requested

· Recommend system, process and automation improvements where applicable.

· Assume additional duties as needed

COMPETENCIES:

· Extensive knowledge of customer service strategies and procedures

· Strong leadership and team development skills

· Excellent verbal and written communication skills

· Strong analytical, investigative, and deductive reasoning abilities

· Ability to prioritize workload and manage competing demands in a fast-paced environment

· Extensive knowledge of, or the ability to quickly learn, company services and client expectations

· Proficiency with Microsoft Office Suite and related software

· Strong understanding of skip tracing techniques, consumer communication standards, and assignment management processes

· Adapts to changes in the work environment and adjusts approach to best fit operational needs

REQUIRED EDUCATION AND EXPERIENCE:

· High school diploma or GED required

· Minimum of 3 years of related experience in skip tracing, case management, repossession support, collections, or recovery operations

· Prior leadership, training, or supervisory experience preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

· Comfortable handling high call volumes and working within performance-driven environments

· Experience with dialer systems, warm transfer protocols, and consumer communication best practices preferred

· Working knowledge of skip tracing technologies including Accurint, LexisNexis, TLO, CLEAR, or similar platforms preferred

· Knowledge of the repossession and recovery industry strongly preferred

WORK ENVIRONMENT:

This position operates in a professional office environment and routinely uses standard office equipment. Initial training will take place in-office, with an ongoing hybrid schedule after training is completed and consistent with company policy.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is occasionally required to sit and stand for extended periods; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Other Duties:

Please note this position description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Collections: 3 years (Preferred)
Leadership: 1 year (Preferred)

Ability to Commute:

Akron, OH 44311 (Preferred)

Work Location: Hybrid remote in Akron, OH 44311

Quick Apply

Refine Your Search

collection manager jobs in akron oh

Case Management Supervisor (Collections)

Assistant Community Manager - The Ericsson

Account Manager

Residential House Manager

Full-Time Store Manager Trainee

Customer Service Assistant 2 - 20060885

Case Manager - Youth Mobile Response (MRSS)

Dispensary Manager

Collections Manager-Healthcare

Senior Estimator/Project Manager

Licensed Optician Manager

Credit & Accounts Receivable Support Specialist

Assistant Manager

RN Clinical Manager – Medicare Home Health

Registered Nurse (RN) Case Manager

Sr. Project Manager

Revenue Cycle Manager, Customer Service & Self-Pay

Property Manager

Overnight Assistant Manager

Product Manager

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