Top 42 Crm analyst Jobs in Akron Oh

IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Business Analyst, Global Performance Excellence
Securitas Technology —Uniontown, OH
- Full-time
- 5 years
- Office
- Finance
- Paid holidays
- Disability insurance
Business Analyst, Global Performance Excellence
Securitas Technology Corporation —Uniontown, OH
- Full-time
- 5 years
- Office
- Finance
- Paid holidays
- Disability insurance
Quick Apply
Senior MDM Analyst
The Timken Company —North Canton, OH
- SQL
- Analysis skills
- Continuous improvement
- Opportunities for advancement
ezICHRA Customer Success Manager
Oswald Companies —Richfield, OH
- Full-time
- HIPAA
- Mid-level
- 3 years
- Profit sharing
- Health insurance
Technical Operations Analyst
LeafHome —Hudson, OH
- $65,000 - $75,000 a year
- Full-time
- OSHA
- Mid-level
- 3 years
Quick Apply
Principal Aerospace Change Management Analyst
The Timken Company —North Canton, OH
- 5 years
- Engineering
- ERP systems
- Opportunities for advancement
Client Executive - Group Benefits
Oswald Companies —Akron, OH
- Full-time
- 5 years
- HIPAA
- Mentoring
- Profit sharing
- Health insurance
Key Private Bank Relationship Manager
KeyBank National Association —Akron, OH
- $94,000 - $175,000 a year
- Full-time
- Hybrid work
- 5 years
- Data analysis skills
- Office
Key Private Bank Senior Relationship Manager
KeyBank National Association —Akron, OH
- $112,000 - $210,000 a year
- Full-time
- Hybrid work
- 7 years
- CPA
- Writing skills
Oracle CPQ Business Analyst - Remote working USA or Canada
Platform 6 Ltd —United States
- $60 - $70 an hour
- Contract
- Remote
- 5 years
- Senior level
Quick Apply
Business Development Manager
FlexTrades —United States
- $70,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
ServiceNow SPM Technical Architect - Remote working USA or Canada
Platform 6 Ltd —United States
- Contract
- Remote
- Senior level
- Communication skills
Quick Apply
ServiceNow ITOM / CMDB / CSDM Architect / Practice Lead - Remote working USA or Canada
Platform 6 Ltd —United States
- Call employer
- Remote
- 8 years
- Senior level
Quick Apply

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IT Business Analyst- ERP

SOPREMA -
Wadsworth, OH

Quick Apply

Job Details

Full-time
Up to $120,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Waterfall
Project management experience in technology
IT transformation
ERP systems
Software implementation
Enterprise solutions implementation
Technical solutions implementation
Bachelor's degree
Customer relationship management (CRM) systems (technically supported)
Project budget management
Waterfall software development
Project management software
Agile
Agile software development
Managing projects
Manufacturing
Implementing IT solutions
Manufacturing company experience
Operational budget management
Microsoft Dynamics
Database software proficiency

Full Job Description

IT Business Analyst- ERP

Job Overview

Reporting to the US Chief Financial Officer with dotted-line reporting to the Business Applications Manager North America and the US Business Systems and Technology Manager, the ERP Business Analyst plays a critical role in bridging business operations and IT to ensure that ERP solutions effectively support our business objectives. This position is responsible for thoroughly analyzing business needs, gathering, and documenting requirements, and translating them into actionable, system-based solutions.

Working closely with stakeholders and technical teams, the ERP Business Analyst designs, tests, and delivers enhancements that improve business efficiency and ensure the ERP system evolves in alignment with organizational goals. By promoting process optimization and best practices, they contribute to the digital transformation and operational excellence of SOPREMA.

Key Responsibilities

Business Analysis & Requirements Gathering

Engage with business stakeholders to understand and assess operational needs and challenges.
Conduct detailed requirements analysis and translate business needs into clear, functional specifications.
Facilitate workshops and interviews to gather input from cross-functional users.
Prioritize requirements based on business impact and feasibility.

Solution Design & Delivery

Design functional solutions within the ERP system to meet defined requirements.
Collaborate with development and configuration teams to ensure accurate implementation of changes.
Lead and execute testing phases, including test case creation, validation, and user acceptance testing (UAT).
Ensure that delivered solutions meet business expectations and operational standards.

Process Optimization & Documentation

Analyze, map, and optimize existing business processes to identify opportunities for efficiency and standardization.
Develop and maintain detailed documentation, including process flows, functional specifications, test scripts, and user guides.
Support change management by providing training and guidance to end-users.

Continuous Improvement & Support

Promote ERP best practices and ensure consistent adoption across departments.
Participate in ERP implementation projects, system upgrades, and process standardization initiatives.
Support data integrity and governance initiatives to ensure reliable and accurate reporting.
Act as a trusted advisor to business teams, proactively identifying improvement opportunities.

Work with the different IT managers (infrastructure and helpdesk) to provide adequate IT services.

Other responsibilities as determined by the manager.

Minimum Qualifications:

1. Bachelor’s degree in IT or business manager, with a specialty in IT/IS.

2. 5+ years related experience in an ERP required.

3. Understand the business processes of a manufacturing company.

4. Experience in managing other systems, such as MRP, TMS and CRM.

5. Experience in database management, such as MSSQL, MySQL, or other similar databases.

6. Experience with project management and budget management.

7. Experience with AGILE methodology, as well as WATERFALL.

8. Experience with Microsoft Dynamics.

9. Experience with migrating and implementing ERP software.

10. Background in software development an asset.

11. Strong analytical and problem-solving skills.

12. Ability to multitask in a fast-paced organization.

13. A superior work ethic.

14. Good listening skills and the ability to work well with end users.

15. Self-starter that will take ownership of assignments and drive to completion with minimal supervision.

16. Time management and prioritization skills.

Working Conditions and/or Physical Demands:

1. Travel is required. Up to 20% travel, including the US and Canada.

2. Prolonged periods sitting at a desk and working on a computer.

3. Must be able to lift up to 15 pounds at times.

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid holidays
Vision insurance

Work Location: In person- Wadsworth, OH

Pay: Up to $120,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid holidays
Vision insurance

Application Question(s):

How many ERP migrations/installations have you completed?
Have you worked in a multi-plant operation?
Do you have experience in a multi-ERP environment?
What is your desired salary for this role?
This is a full-time in office position located in Wadsworth, OH. Are you willing to commute?

Work Location: In person

Quick Apply

Refine Your Search

crm analyst jobs in akron oh

IT Business Analyst- ERP

Business Analyst, Global Performance Excellence

Business Analyst, Global Performance Excellence

Senior MDM Analyst

ezICHRA Customer Success Manager

Technical Operations Analyst

Principal Aerospace Change Management Analyst

Client Executive - Group Benefits

Key Private Bank Relationship Manager

Key Private Bank Senior Relationship Manager

Oracle CPQ Business Analyst - Remote working USA or Canada

Business Development Manager

ServiceNow SPM Technical Architect - Remote working USA or Canada

ServiceNow ITOM / CMDB / CSDM Architect / Practice Lead - Remote working USA or Canada

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