Top 227 Patient services representative Jobs in Akron Oh

Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative - CUYAHOGA FALLS
Akron Children's Hospital —Cuyahoga Falls, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Receptionist
Edwin Shaw Rehabilitation Hospital —Akron, OH
- Per diem
- Hospital
- Inpatient
- High school diploma or GED
- Opportunities for advancement
Patient Access Representative Copley Medical Group
University Hospitals —Fairlawn, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
Patient Registration, ER/L&D BARBERTON HOSP.
Summa Health —Barberton, OH
- $18.31 - $21.97 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Inpatient
- AD&D insurance
- Disability insurance
Patient Service Representative Gastroenterology
Akron Children's Hospital —Akron, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Front Desk Receptionist - Part Time
America's Best —Cuyahoga Falls, OH
- Part-time
- High school diploma or GED
- Organizational skills
- Entry level
- Employee stock purchase plan
- Parental leave
Quick Apply
8d
Experienced Dental Receptionist
Locust Dental —Akron, OH
- $18 - $23 an hour
- Full-time
- Private practice
- Dental office
- In-person
- Health insurance
- Paid time off
Quick Apply
Medicare Member Engagement Representative
Encode Inc —Akron, OH
- $20 - $21 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Quick Apply
4d
Dental Front Office Receptionist
Jennifer Jerome DDS, Inc —Akron, OH
- $15 - $21 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Free parking
- Continuing education credits
Quick Apply
Remote Licensed Health Insurance Representative – Seasonal
Teleperformance —Ohio
- $21.75 an hour
- Temporary
- Remote
- 18 years or older
- Sales
- Computer literacy
- Paid training
- Health insurance
10d
Bilingual Customer Service Representative
Request A Test —Brecksville, OH
- $20 - $24 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
New Patient Coordinator
Brecksville Kids Dentistry —Brecksville, OH
- $20 - $22 an hour
- Full-time
- Dental office
- Experience working with children
- Children
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant/Pain Management Scheduler
OrthoUnited, Inc —Canton, OH
- Up to $21 an hour
- Full-time
- Background check
- Customer service
- Clinic
- Disability insurance
- Health insurance
Quick Apply
1d
Patient Coordinator
Hudec Dental —Canton, OH
- No weekends
- Administrative experience
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
Patient Care Coordinator
Cleveland Dental Institute —Akron, OH
- From $16 an hour
- Full-time
- Background check
- Dental office
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Patient Care Coordinator
Dasco HME LLC —North Canton, OH
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Patient Service Representative
RelateCare —Brecksville, OH
- $15.00 - $15.50 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- Medical office experience
- English
- Paid training
- Health insurance
Quick Apply
Customer Service Rep
Health Care Solutions At Home —Uniontown, OH
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Receptionist
Gross Family Dentistry, Drs Richard and Kelsey Gross DDS —Solon, OH
- $20 - $23 an hour
- Part-time
- Background check
- Dental office
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for patient services representative in akron oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient services representative jobs near akron oh

Emergency Department Registrar jobs in Barberton, OH

Patient Services Representative jobs in Akron, OH

Patient Care Coordinator jobs in Akron, OH

Dental Receptionist jobs in Akron, OH

Front Desk Receptionist jobs in Cuyahoga Falls, OH

Patient Accounts Representative jobs in Fairlawn, OH

Receptionist jobs in Akron, OH

Front Desk Receptionist jobs in Solon, OH

Patient Access Representative jobs in Fairlawn, OH

Insurance Agent jobs in Ohio

Patient Educator jobs in Houston, TX

Court Services jobs in Hamilton County, TN

Patient Services Representative jobs in Hattiesburg, MS

Patient Care Coordinator jobs in Boston, MA

Patient Services Representative jobs in Lawrence, MA

Patient Services Representative jobs in Seattle, WA

Patient Services Representative jobs in Denton, TX

Psi Services jobs in California

Emergency Management jobs in Tampa, FL

Er Registrar jobs in Florida

Patient Account Representative (Customer Service)

Revcare, Inc. -
Fairlawn, OH

Quick Apply

Job Details

Full-time
$15 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Revenue cycle management
Teamwork
Call center experience
HIPAA
High school diploma or GED
Attention to detail
Medical explanation of benefits reviews
Medical billing account reconciliation
Typing
Payment reconciliation
Negotiation

Full Job Description

Position Summary

The Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.

Key Responsibilities

Customer Service & Patient Interaction

· Respond to patient inquiries via phone, email, chat, and fax.

· Explain insurance coverage, billing statements, and payment options clearly and accurately.

· Promote a patient-centric approach to resolving account balances and concerns.

· Diffuse negative situations and maintain a professional tone during stressful circumstances.

Account Management & Billing

· Analyze and reconcile patient accounts to ensure accuracy and timely resolution.

· Process payments, refunds, and guarantor corrections as needed.

· Update insurance information and resolve registration errors.

· Utilize predictive dialer systems and maintain appropriate daily call volumes, both inbound and outbound.

Collaboration & Workflow

· Communicate professionally with patients, insurance carriers, attorneys, and internal departments.

· Work closely with scheduling, collections, and insurance verification teams to ensure smooth operations.

· Share knowledge and assist team members to improve workflow and service quality.

Compliance & Confidentiality

· Adhere to HIPAA guidelines and company policies, including the Code of Ethics.

· Maintain strict confidentiality of patient information.

Participate in ongoing training to stay current

Qualifications

· High school diploma or GED required; additional education in healthcare or business preferred.

· 1–3 years of customer service experience, preferably in a medical billing or revenue cycle setting.

· Strong computer skills, including Microsoft Office; knowledge of EMR systems and predictive dialer operations helpful.

· Minimum typing speed: 40 WPM.

· Excellent oral and written communication skills.

· Ability to analyze EOBs and reconcile account balances.

· Organized, detail-oriented, and able to multitask in a fast-paced environment.

· Must pass a pre-employment criminal background check.

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Epic: 1 year (Preferred)
Call center: 1 year (Preferred)
medical customer service: 1 year (Preferred)

Ability to Commute:

Fairlawn, OH 44333 (Required)

Work Location: Hybrid remote in Fairlawn, OH 44333

Quick Apply

Refine Your Search

patient services representative jobs in akron oh

Patient Account Representative (Customer Service)

Patient Service Representative - CUYAHOGA FALLS

Receptionist

Patient Access Representative Copley Medical Group

Patient Registration, ER/L&D BARBERTON HOSP.

Patient Service Representative Gastroenterology

Front Desk Receptionist - Part Time

Experienced Dental Receptionist

Medicare Member Engagement Representative

Dental Front Office Receptionist

Remote Licensed Health Insurance Representative – Seasonal

Bilingual Customer Service Representative

New Patient Coordinator

Medical Assistant/Pain Management Scheduler

Patient Coordinator

Patient Care Coordinator

Patient Care Coordinator

Patient Service Representative

Customer Service Rep

Dental Front Desk Receptionist

I want to receive the latest job alert for patient services representative in akron oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected