Top 1518 Advocate Jobs in Alabama

Customer Service Representative - Behavioral Health
CVS Health —Alabama
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Bilingual
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
22h
Relationship Advocate
Thrive Outdoor Inc —Decatur, AL
- $75,000 - $90,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
Metrics and Data Consultant
SAIC —Alabama
- $120,001 - $160,000 a year
- Full-time
- Remote
- Oracle
- Mid-level
- Master's degree
Account Executive
Sage —Birmingham, AL
- $70,000 - $75,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- University
- Health insurance
- Dental insurance
5d
Customer Service Call Center - Montgomery, AL On Site - Competitive Wages!
CCS —Montgomery, AL
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
10d
Consultation and Intake Attorney - BHM
Summit Family Law —Birmingham, AL
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Sales
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
ICU RN - Baptist Health Shelby Hospital
Baptist Health —Alabaster, AL
- Nursing
- RN License
- BLS Certification
- Loan repayment program
- Tuition reimbursement
Elementary School Nurse
Holy Spirit Regional Catholic School —Huntsville, AL
- $20 - $21 an hour
- Weekends as needed
- School experience
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Nurse Graduate (Nurse Grad)
North Alabama Medical Center —Florence, AL
- Full-time
- Acute care
- Nursing
- Hospital
- Health insurance
- Dental insurance
Quick Apply
School-Based Physical Therapist
Child'sPlay Therapy Center —Pell City, AL
- $45 - $57 an hour
- Part-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
Quick Apply
9d
Heating, Ventilation, and Air Conditioning Technician
TemperaturePro Birmingham —Homewood, AL
- $25.98 - $31.29 an hour
- Full-time
- Clean driving record
- 6 years
- Residential
- Fuel card
- Paid time off
Quick Apply
3d
Med/Surg RN - Baptist Health
Baptist Health —Homewood, AL
- Nursing
- RN License
- Hospital
- Loan repayment program
- Tuition reimbursement
ICU RN - Baptist Health
Baptist Health —Homewood, AL
- Nursing
- RN License
- BLS Certification
- Loan repayment program
- Tuition reimbursement
Med/Surg RN - Baptist Health Shelby Hospital
Baptist Health —Alabaster, AL
- Nursing
- RN License
- Hospital
- Loan repayment program
- Tuition reimbursement
Adult Case Manager
Mental Health Center of North Central Alabama —Decatur, AL
- $15.14 - $20.43 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
RN New Grad
North Alabama Medical Center —Florence, AL
- Full-time
- Nursing
- RN License
- PALS Certification
Quick Apply
1d
Occupational Therapist (OT)
Healthpro Heritage, LLC —Pell City, AL
- $45 - $49 an hour
- Full-time
- Mid-level
- Home Health
- Ability to stand for extended periods
11d
Experienced A&P Mechanic MST - Birmingham, AL
Textron Aviation —Birmingham, AL
- Urgently hiring
- Mechanic experience
- Customer service
- Mid-level
- Adoption assistance
- 401(k) matching
Registered Nurse (RN) Nursery
North Alabama Medical Center —Florence, AL
- Full-time
- Nursing
- RN License
- BLS Certification
Quick Apply
4d
Dental Hygiene Instructor
Fortis College —Birmingham, AL
- $30 - $37 an hour
- Part-time
- Background check
- Laboratory
- Classroom
Quick Apply

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advocate jobs near alabama

Customer Service Representative - Behavioral Health

CVS Health -
Alabama

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Job Details

Full-time
$17.00 - $31.30 an hour
22 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Live chat
Customer records maintenance
Computer operation
Word processing
Computer literacy
De-escalation techniques
Conflict de-escalation
Communication platforms
High school diploma or GED
Client database systems
Productivity software
Customer information system software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Summary:

CVS Aetna has an opportunity available for a full-time Customer Service Representative aligned with the Behavioral Health team. This role provides advocate care to assist the member with a clear path to care, claims understanding/resolution, and member education around online resources. The Customer Service Representative guides the members through their members’ benefit plans and Aetna policy/procedures. They will also be expected to have knowledge of regulatory guidelines governing these resources.

The Customer Service Representative position is ideal for someone with strong interpersonal skills, a passion for mental wellness advocacy, and is comfortable working with digital platforms in a fast-paced and emotionally sensitive setting.

Training Schedule:

Monday–Friday, 10:00 AM–6:30 PM EST
Duration: 8 weeks

Available Work Schedules (Post‑Training):

Must be able to work between the hours of 8am-8pm EST
Shift will be assigned after offer and subject to change at least once a year.

Key Responsibilities:

The Customer Service Representative's responsibilities include (but are not limited to) the following:

Takes inbound calls from members and determines the quickest, most effective ways to answer member questions.
Creates an emotional connection with members by understanding and engaging them to champion their best health.
er records within the overall member management system
Provides introductory information and connects members with additional and appropriate benefits/external resources.
Performs a review of members’ claim history to ensure accurate tracking of benefit maximums, including deductible and coinsurance levels.
Explains members’ rights and responsibilities in accordance with our plan sponsors’ contracts.
Sends outbound e-mails to members where and as needed.
Supports members with troubleshooting and deescalating where needed.
Escalates queries and concerns when it is deemed necessary.
Ensures that members are satisfied with products/services by handling complaints and inquiries.
Works with the customer service team to share solutions and processes.
Embodies the CVS Core values in each interaction.

Required Qualifications:

1-3 years of call center and/or customer service experience.
1-3 years of healthcare and/ or medical insurance experience.
Basic computer knowledge and technical skills to use IP phones, customer records management, word processing, database, and e-mail/chat programs.
A private and confidential workspace free from distractions.
A hardwired connection is required (i.e., an Ethernet connection).
Time management skills to promptly respond to e-mails, call, and chat messages.
Active listening skills to effectively handle members who may be upset.

Preferred Qualifications:

Background in mental health or human services.
Bilingual or multilingual skills.
Experience working from home in a remote role.

Educational Requirements:

A high school diploma or equivalent is required.
Associates degree preferred.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

advocate jobs in alabama

Customer Service Representative - Behavioral Health

Relationship Advocate

Metrics and Data Consultant

Account Executive

Customer Service Call Center - Montgomery, AL On Site - Competitive Wages!

Consultation and Intake Attorney - BHM

ICU RN - Baptist Health Shelby Hospital

Elementary School Nurse

Nurse Graduate (Nurse Grad)

School-Based Physical Therapist

Heating, Ventilation, and Air Conditioning Technician

Med/Surg RN - Baptist Health

ICU RN - Baptist Health

Med/Surg RN - Baptist Health Shelby Hospital

Adult Case Manager

RN New Grad

Occupational Therapist (OT)

Experienced A&P Mechanic MST - Birmingham, AL

Registered Nurse (RN) Nursery

Dental Hygiene Instructor

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Available Work Schedules (Post‑Training):

Must be able to work between the hours of 8am-8pm EST

Shift will be assigned after offer and subject to change at least once a year.

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