Top 2201 Client program manager Jobs in Alabama

Enterprise Customer Experience Manager
Guideway Care —Birmingham, AL
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Licensed Practical Nurse
Capstone Health —Jasper, AL
- Full-time
- Background check
- Nursing
- Medication administration
- Health insurance
- Dental insurance
Quick Apply
Licensed Practical Nurse: PRN
Treatment Center Management LLC —Birmingham, AL
- Full-time
- Vital signs
- Adults
- HIPAA
Quick Apply
Bilingual Coordinator (Part Time)
Central Alabama Aging Consortium —Montgomery, AL
- $16 - $18 an hour
- Part-time
- Background check
- Spanish
- Customer service
- Flexible schedule
- Retirement plan
Quick Apply
Field Sales Account Executive (Territory Manager) - Birmingham
Culligan Quench —Birmingham, AL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Driving
Quick Apply
Computed Tomography Technologist
Radiation Billing Solutions Inc —Enterprise, AL
- Full-time
- Bachelor of Science
- BLS Certification
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Territory Manager
The Habegger Corporation —Birmingham, AL
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
5d
Veterinary Clinical Manager
MedVet —Mobile, AL
- From $65,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
11d
Construction Project Manager
Marathon Electrical Contractors, LLC —Birmingham, AL
- $70,000 - $95,000 an hour
- Overtime
- Construction site
- 5 years
- Office
- Dental insurance
- 401(k)
Quick Apply
Project Engineer - Heavy Civil (Plant Barry)
Trans Ash —Bucks, AL
- $75,000 - $90,000 a year
- Call employer
- Background check
- 18 years or older
- Microsoft Excel
- Disability insurance
- Relocation assistance
Quick Apply
Program Coordinator
The Food Bank of North Alabama —Huntsville, AL
- $19.00 - $20.50 an hour
- Email
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
13d
Director of Floriculture
Blackjack Horticulture Careers —Birmingham, AL
- Pass drug screening
- Mid-level
- Driver's License
Quick Apply
Civil/Structural Engineer
Sirius Talent —Theodore, AL
- Contract
- 8 years
- Analysis skills
- US work authorization
Quick Apply
11d
Customer Representative
Burlington English Inc —Birmingham, AL
- $50,000 - $60,000 a year
- Full-time
- School experience
- Spanish
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
12d
Sales Manager
ARCXIS —Birmingham, AL
- Full-time
- Clean driving record
- 6 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Case Manager (Foster Care & In-Home Services) Bachelor's Degree Required
Seraaj Family Homes, Inc. —Monroeville, AL
- $16 an hour
- Full-time
- Microsoft Outlook
- Driver's License
- Working with children
- Mileage reimbursement
- Health insurance
Quick Apply
5h
Survey Technician Birmingham, AL
Blew & Associates, P.A. —Birmingham, AL
- $70,000 - $95,000 a year
- Overtime
- Construction site
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
LPN / Licensed Practical Nurse - Home Health
Adoration Health —Jasper, AL
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Mileage reimbursement
- Health insurance
Project Engineer
Bronswerk Group —Mobile, AL
- Full-time
- Hybrid work
- 5 years
- Computer literacy
- System design
- 401(k)
Quick Apply
LPN / Licensed Practical Nurse - Home Health $5k Sign On
Adoration Health —Moulton, AL
- Full-time
- CPR Certification
- Nursing
- Clean driving record
- Mileage reimbursement
- Health insurance

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Enterprise Customer Experience Manager

Guideway Care -
Birmingham, AL

Quick Apply

Job Details

Full-time
$90,000 - $115,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer relationship building
Performance Reporting
Metrics Reporting
Reporting and dashboarding tools
Managing clients in a customer support role
Customer relationship management (CRM) systems (technically supported)
Account management

Full Job Description

About Guideway Care*

Guideway Care is The Patient Activation Company™. We don't just "engage" patients; we activate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™

Job Summary:

We are seeking an Enterprise Customer Experience Manager to drive strategic growth, retention, and satisfaction for our highest-value customers. This role will manage a portfolio of enterprise and mid-market customers, ensuring operational excellence, driving value realization, and identifying expansion opportunities.

As a key customer advocate and strategic advisor, the Enterprise Customer Experience Manager will work cross-functionally with Business Unit Leaders, Operations, and Technical teams to optimize service delivery and customer outcomes.

Essential functions:

Customer Success & Retention

Serve as the primary strategic contact for top-tier accounts, ensuring alignment with business objectives and contract commitments.
Own the quarterly business review (QBR) process, delivering value scorecards, impact reports, and strategic recommendations.
Drive proactive engagement with enterprise customers, ensuring a white-glove experience for the most strategic clients.
Partner with the Business Unit Leaders to ensure operational success, including monthly check-ins and issue resolution.
Monitor customer health metrics and lead renewal and expansion strategies.

Operational & Cross-Functional Collaboration

Partner with Business Unit Leaders to triage escalations and ensure service delivery meets expectations.
Collaborate with Technical and Implementation teams to support adoption of new features or service enhancements.
Work with Finance and Contracts teams to track ARR growth, renewals, and contract compliance.

Growth & Expansion

Identify upsell and cross-sell opportunities within existing accounts.
Partner with Sales and Executive Leadership on expansion strategies to deepen relationships with enterprise customers.
Track and report on key success metrics (NPS, retention rates, upsell revenue).

Required Skills/Abilities:

3-5 years of customer success, account management, or consulting experience, preferably in healthcare SaaS, patient engagement, or care navigation services.
Experience managing high-value, complex enterprise accounts with multi-stakeholder relationships.
Strong understanding of healthcare operations and value-based care models.
Ability to manage both strategic and operational conversations, balancing customer needs with company goals.
Excellent communication, relationship-building, and problem-solving skills.
Data-driven mindset with experience using customer health scorecards, reporting tools, and CRM platforms.

Work Authorization:

Guideway Care does not offer Immigration or work visa sponsorship

Total Rewards:

The target pay range for this role is $90,000 – $115,000 annually, plus variable performance-based compensation. An individual’s pay within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.

In addition, team members enjoy

Remote/hybrid flexibility (depending on location) and a generous Personal Time Off program
Benefits package including medical, vision, dental, health savings accounts, company-paid short- and long-term disability, employee assistance program, life insurance, accident insurance, and other voluntary benefit programs for employees and their eligible dependents.
401(k) retirement plan with a company match.
Opportunities for professional development.

Why Join Guideway Care?

High-impact role: Own the success of our largest and most strategic customers.
Growth opportunity: Be part of a company scaling rapidly in a high-demand healthcare sector.
Collaborative culture: Work cross-functionally with top industry leaders in healthcare innovation.

Location: Remote or Onsite (Birmingham, Alabama)

Reports To: Vice President, Customer Experience

Guideway Care requires all candidates to successfully complete a background check, drug screening, and identity verification process, including third-party checks and real-time confirmation, prior to employment to ensure a secure and consistent candidate experience.

We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.

Guideway Care is the parent company of Sequence Health.

Quick Apply

Refine Your Search

client program manager jobs in alabama

Enterprise Customer Experience Manager

Licensed Practical Nurse

Licensed Practical Nurse: PRN

Bilingual Coordinator (Part Time)

Field Sales Account Executive (Territory Manager) - Birmingham

Computed Tomography Technologist

Territory Manager

Veterinary Clinical Manager

Construction Project Manager

Project Engineer - Heavy Civil (Plant Barry)

Program Coordinator

Director of Floriculture

Civil/Structural Engineer

Customer Representative

Sales Manager

Case Manager (Foster Care & In-Home Services) Bachelor's Degree Required

Survey Technician Birmingham, AL

LPN / Licensed Practical Nurse - Home Health

Project Engineer

LPN / Licensed Practical Nurse - Home Health $5k Sign On

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