Top 198 Helpdesk support Jobs in Alameda, Ca

Desktop Support
Atomic Machines —Emeryville, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
Help Desk Support Technician
Town School for Boys —San Francisco, CA
- $32 - $40 an hour
- Part-time
- Customer service
- Organizational skills
- Middle school
13d
IT Helpdesk Technician
Integrated Pain Management Medical Group, Inc. —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
8d
Customer Service Coordinator (Paid Training + $25-26/HR)
AquaTech Swim —Alameda, CA
- $24 - $26 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Paid training
Quick Apply
Desktop Support Analyst
LIFELONG MEDICAL CARE —Berkeley, CA
- $24 - $28 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
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IT Support Specialist
Midi Health —San Francisco, CA
- $75,000 - $85,000 a year
- Remote
- Google Workspace
- Mid-level
- Windows
Quick Apply
2d
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance
1d
Technical Support Assistant
Golden Gate Regional Center —San Francisco, CA
- $53,481 - $64,177 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk Engineer
Endsight —Oakland, CA
- $28.84 - $43.25 an hour
- Full-time
- Remote
- 5 years
- Driver's License
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Senior IT Support Technician
Form Energy, Inc —Berkeley, CA
- $40.60 - $50.80 an hour
- Full-time
- Hybrid work
- Google Workspace
- Windows
- Mentoring
- Paid parental leave
- Relocation assistance
Quick Apply
IT Support Technician II (Onsite)
MEALS ON WHEELS OF SAN FRANCISCO —San Francisco, CA
- $33 - $35 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
Quick Apply
IT Support Specialist
Sony Interactive Entertainment —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
- Wellness program
- Health insurance
Service Desk Technician L2
Milestone Technologies, Inc. —San Francisco, CA
- $38 - $41 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Continuous improvement
Help Desk Technician
NEOVERA LLC —San Francisco, CA
- $110,000 - $120,000 a year
- Full-time
- Mid-level
- Windows
- 4 years
Quick Apply
Technical Support Engineer
Dell International Services —San Mateo, CA
- From $90,000 a year
- Bachelor's degree
- Computer networking
- Communication skills
Quick Apply
IT Support Specialist
PlayStation Global —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
Quick Apply
Information Technology - Helpdesk Technician
Tenderloin Housing Clinic, Inc. —San Francisco, CA
- $33.78 an hour
- Microsoft Access
- Microsoft Outlook
- Current TB test
Quick Apply
End User Support Engineer
The Voleon Group —Berkeley, CA
- $115,000 - $135,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Referral program
IT Helpdesk Technician
Xona Space Systems —Burlingame, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Organizational skills

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helpdesk support jobs near alameda, ca

Desktop Support

Atomic Machines -
Emeryville, CA

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Job Details

$60 - $75 an hour

Qualifications

Google Workspace
Mobile device support
Okta
IT user and group management
Procedural guides
Process improvement
Windows
Incident Escalation
Improving operational efficiency
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
Software documentation
Network support
macOS administration
Mobile device management
Identity and access management (IAM) solutions
Network infrastructure management
Escalation handling
Automation tools
Identity & access management

Full Job Description

Atomic Machines is ushering in a new era of micromanufacturing with its Matter Compiler™ technology platform. This platform enables new classes of micromachines to be designed and built by providing manufacturing processes and a materials library that are inaccessible to semiconductor manufacturing methods. It unlocks MEMS manufacturing not only for device classes that could never be produced by semiconductor methods, but also for entirely new categories. Furthermore, this digital platform is fully programmable in the way 3D printing is digital—but whereas 3D printing produces parts of a single material using a single process, the Matter Compiler™ technology platform is a multi-process, multi-material system: bits and raw materials go in, and complete, functional micromachines come out. The Atomic Machines team has also created an exciting first device—made possible only through the Matter Compiler™ technology platform—that we will be unveiling to the world soon.

Our offices are in Emeryville and Santa Clara, California.

About the Role:

This role is crucial in supporting our engineers and staff for our expanding business. The responsibilities include addressing IT issues, supporting onboarding and offboarding processes, and supporting ad hoc technical issues. The ideal candidate is a hands-on IT Specialist who enjoys troubleshooting technical problems and learning new technologies in a fast-paced engineering environment. This person is comfortable supporting everything from end users to lab infrastructure, takes ownership of problems from start to finish, and is excellent with documentation and communication.

Success in this role requires intellectual curiosity, strong technical ownership, and a willingness to learn unfamiliar technologies while supporting a broad range of users and systems. We're looking for someone who enjoys improving IT operations, contributing to automation initiatives, and continuously learning new technologies while partnering with senior IT engineers.

This role is based five days in our Emeryville office.

What You'll Do:

Managing Business SaaS Applications: Oversee provisioning, access management, and on/off-boarding processes for our various SaaS services.
IT Support and Administration: Provide support for critical IT cloud-based tools, including Google Workspace, Okta, Slack, Atlassian, Gitlab, VPN solutions, Airtable, etc.
Hardware Lifecycle Management: Support procurement, device management (Apple, Linux and Windows devices), patching, and depreciation of hardware assets.
Software Asset Management: Maintain the lifecycle of software/application assets.
IT Operations and Helpdesk: Handle day-to-day end user IT tasks, including hardware, software, troubleshooting and support.
Team Support: Actively collaborate with senior IT team members for advanced diagnostics and troubleshooting.
IT Infrastructure Maintenance: Maintain and support IT tech stacks such as Conference AV systems, and on-premises infrastructure.
Minimal Off-Hour Support: Provide support for rare network and infrastructure updates outside business hours.

What You'll Need:

2+ years of experience in End User Support, including direct support of engineering, manufacturing, hardware development, laboratory, R&D, or other highly technical environments.
Demonstrated ability to identify recurring problems, improve operational processes, and contribute to automation or workflow improvements.
Excellent customer service and communication skills, with the ability to support engineers, researchers, technicians, and business teams in a fast-paced, high-touch environment.
Experience administering or supporting Okta, including user provisioning and access management.
Understanding of MDM tools for the management of a Mac/WinTel/Linux fleet.
Experience with Google Workspace.
Understanding of network infrastructure.
Strong troubleshooting and critical thinking skills, with the ability to diagnose and resolve a broad range of technical issues while appropriately escalating more complex problems.
Demonstrated ability to quickly learn unfamiliar technologies.
Create and maintain documentation for systems, processes, and troubleshooting guides.
Bachelor's degree in Computer Science, Engineering, a scientific discipline, or a related technical field, or equivalent practical experience.

Nice to Have:

Excellent analytical, logical thinking, and problem-solving skills.
Certifications such as CompTIA A+, CompTIA Security+, and CompTIA Network+.

Quick Apply

Refine Your Search

helpdesk support jobs in alameda, ca

Desktop Support

Help Desk Support Technician

IT Helpdesk Technician

Customer Service Coordinator (Paid Training + $25-26/HR)

Desktop Support Analyst

IT Consultant (IT Help Desk Consultant)

IT Support Specialist

IT Help Desk I

Technical Support Assistant

IT Help Desk Engineer

Senior IT Support Technician

IT Support Technician II (Onsite)

IT Support Specialist

Service Desk Technician L2

Help Desk Technician

Technical Support Engineer

IT Support Specialist

Information Technology - Helpdesk Technician

End User Support Engineer

IT Helpdesk Technician

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