Top 1246 Customer advocate Jobs in Alameda Ca

Teller (Senior Member Service Representative)
Patelco Credit Union —San Mateo, CA
- $32 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Teller (Senior Member Service Representative)
Patelco Credit Union —San Bruno, CA
- $32 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Teller (Senior Member Service Representative)
Patelco Credit Union —Redwood City, CA
- $32 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Case Manager
Operation Dignity —San Leandro, CA
- $29 - $30 an hour
- Weekends as needed
- Microsoft Outlook
- Experience working with individuals with disabilities
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Resident Services Coordinator Full Time
Sequoia Living —San Francisco, CA
- $34.33 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Health insurance
Quick Apply
5d
Customer Care Advocate
Zenith-American —Alameda, CA
- $21.48 an hour
- Full-time
- Writing skills
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Resident Advocate
BUILDING FUTURES —San Leandro, CA
- $23 an hour
- 8 hour shift
- Serving
- High school diploma or GED
- Ability to lift 50 pounds
12d
Technical Support Analyst
College Track —Oakland, CA
- $78,000 - $95,000 a year
- Full-time
- Hybrid work
- Google Workspace
- System design
- Research
- Paid holidays
Client Coordinator
Maxim Healthcare Services Direct —Emeryville, CA
- $28 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Substance Use Navigator
CARDEA HEALTH —Oakland, CA
- $26.39 an hour
- Part-time
- Bilingual
- 18 years or older
- Mid-level
- Commuter assistance
- Disability insurance
Patient Navigator 3
University of California San Francisco —Oakland, CA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Membership Coordinator
YMCA of the East Bay —Oakland, CA
- $27 - $30 an hour
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Housing Coordinator : Interim Housing Programs
CARDEA HEALTH —Oakland, CA
- $25 - $35 an hour
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Disability insurance
Claims Specialist - Victim/Witness I (8129)
City and County of San Francisco —San Francisco, CA
- $88,998 - $108,186 a year
- Online Application
- Spanish
- Customer service
- Writing skills
- Continuing education credits
5d
Customer Operations Associate
Outset —San Francisco, CA
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
Quick Apply
Direct Support Provider
Maxim Healthcare Services Direct —Oakland, CA
- $23 - $28 an hour
- Full-time
- 18 years or older
- CPR Certification
- Current TB test
- Paid training
- Commuter assistance
Quick Apply
6d
HEALTH SERVICES AND CARE COORDINATOR
NORTH EAST MEDICAL SERVICES —Burlingame, CA
- $39.50 an hour
- Full-time
- Mid-level
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
Customer Success Manager
Whatnot —San Francisco, CA
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Veterans Service Representative I
County of Contra Costa, California —Martinez, CA
- $76,344.71 - $92,797.46 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
4d
Housing Navigator
Independent Living Systems —Oakland, CA
- $28.08 - $37.18 an hour
- Full-time
- CPR Certification
- Nursing
- 5 years

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Teller (Senior Member Service Representative)

Patelco Credit Union -
San Mateo, CA

Apply Now

Job Details

Full-time
$32 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Productivity software

Full Job Description

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

As a Teller (Senior Member Service Representative) in our branches, you will have the chance to make a difference in the lives of every member you serve. You will be responsible for delivering high-quality service by assessing the Members' needs while processing their transactions efficiently.

Responsibilities:

Provide excellent service to our diverse members through prompt, efficient, courteous, and professional interactions.
Analyze members' needs while processing transactions, including cash handling, and provide education and recommendations on products and services that improve their financial health.
Build relationships with members through effective listening, interviewing, and communication skills to determine products and services that benefit their financial well-being.
Open accounts and submit simple loan applications for new and existing members after conducting a thorough needs assessment to determine the appropriate product(s) or service(s) that help them achieve financial freedom
Engage with new and existing members via follow-up activities, including outbound calls and community engagement events when appropriate.
Partner with branch leadership to maintain operational integrity while mitigating risk, following the standards of the organization.
Work cross-functionally across the organization to assess, handle, and follow through with complex account inquiries, transactions, or member concerns.
Adopt new and existing tools that will enhance the member experience and consultation process.
Exercise informed judgment as appropriate to accommodate members.
Serve as a resource to train new and existing team members as appropriate.
Advocate member adoption of new technology, campaigns, promotions, and digital products.
Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union’s policies and procedures.
Assess risk associated with your business processes and identifying control deficiencies to drive the company compliance and risk mindset and business performance.
Other duties as assigned.

Qualifications:

Minimum 1-2 years of prior customer service experience within the financial services, food industry, hospitality or retail environment required
Excellent verbal, written, and social communication skills
Ability to be professional and understanding in all interactions
Willingness and ability to be flexible and adapt to changing job requirements
Passion for providing exceptional service, integrity, and resourcefulness
Eagerness to learn and a drive for continuous improvement.
Savvy with PCs, email, and proficient in all Microsoft Office suite of products
Some evenings and Saturdays are required
Minimum of a High School Diploma/GED
Must be willing to travel

Target Base Pay:

$32.00/hr

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

Physical Health:

Exceptional Medical, Dental, Vision, and Life Insurance benefits
Rewards for completing wellness related activities

Financial Health:

Competitive compensation packages with bonus opportunity
401(k) with 3% Safe Harbor and 5% employer match
Discounts on loan products
Tuition reimbursement

Emotional Health:

Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays

Personal Development:

On-the-job training and skills development
Internal transfer opportunities for career growth
Volunteer work

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

IND123

Apply Now

Refine Your Search

customer advocate jobs in alameda ca

Teller (Senior Member Service Representative)

Teller (Senior Member Service Representative)

Teller (Senior Member Service Representative)

Case Manager

Resident Services Coordinator Full Time

Customer Care Advocate

Resident Advocate

Technical Support Analyst

Client Coordinator

Substance Use Navigator

Patient Navigator 3

Membership Coordinator

Housing Coordinator : Interim Housing Programs

Claims Specialist - Victim/Witness I (8129)

Customer Operations Associate

Direct Support Provider

HEALTH SERVICES AND CARE COORDINATOR

Customer Success Manager

Veterans Service Representative I

Housing Navigator

I want to receive the latest job alert for customer advocate in alameda ca

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