Top 199 Helpdesk support Jobs in Alameda Ca

IT Branch Support Specialist
Merge IT —Menlo Park, CA
- $22 an hour
- Contract
- Background check
- Clean driving record
- English
Quick Apply
2d
Full Time IT Support Technician – Help Desk Position - Burlingame
TRS Consulting IT Services, Inc. —Burlingame, CA
- From $30 an hour
- Weekends as needed
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Customer Service Coordinator (Paid Training + $25-26/HR)
AquaTech Swim —Alameda, CA
- $24 - $26 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Paid training
Quick Apply
Desktop Support
Atomic Machines —Emeryville, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
IT Helpdesk Technician
Integrated Pain Management Medical Group, Inc. —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Help Desk Support Technician
Town School for Boys —San Francisco, CA
- $32 - $40 an hour
- Part-time
- Customer service
- Organizational skills
- Middle school
6d
Desktop Support Analyst
LIFELONG MEDICAL CARE —Berkeley, CA
- $24 - $28 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
IT Operations
Science Corporation —Alameda, CA
- $90,000 - $100,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid jury duty
- Paid holidays
2d
Service Desk Technician L2
Milestone Technologies, Inc. —San Francisco, CA
- $38 - $41 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Continuous improvement
14d
Help Desk Technician I
Willdan —San Francisco, CA
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
Quick Apply
IT Support Technician II (Onsite)
MEALS ON WHEELS OF SAN FRANCISCO —San Francisco, CA
- $33 - $35 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
Quick Apply
9d
IT Service Desk Analyst (1 of 4)
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Mid-level
- Windows
- 3 years
Member Services Representative I - Bilingual Cantonese / Job Req 788843328
ALAMEDA ALLIANCE FOR HEALTH —Alameda, CA
- $22.88 - $34.33 an hour
- Weekends as needed
- Microsoft Outlook
- Current TB test
- Writing skills
IT Support Specialist
Sony Interactive Entertainment —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
- Wellness program
- Health insurance
Desktop & Client Service Specialist
Fox Corporation —San Francisco, CA
- $32 - $46 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
IT Support Specialist
PlayStation Global —San Mateo, CA
- $93,800 - $140,800 a year
- Rotating shift
- Mid-level
- Windows
- AWS
Quick Apply
IT Consultant (IT Help Desk Consultant)
Jones IT —San Francisco, CA
- $70,304 - $72,804 a year
- Full-time
- Mid-level
- Fair chance
- 1 year
- Commuter assistance
Quick Apply

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helpdesk support jobs near alameda ca

IT Branch Support Specialist

Merge IT -
Menlo Park, CA

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Job Details

Contract
$22 an hour
2 days ago

Qualifications

Incident report management
Incident management software
English
Driver's License
Driving
Customer support ticket management
Ticketing system technical support

Full Job Description

Our enterprise-level client is seeking to add an IT Branch Support Specialist to the team in Menlo Park, CA 94025 with up to 2 hours of travel daily. Please see below for full details-

Job Notes:

-- 6-12+ month contract / extensions and perm conversation are possible, but not guaranteed.

-- Onsite in Menlo Park, CA 94025

-- Travel required several days per week up to 2 hours away from Menlo Park.

-- Reliable transportation, valid driver's license, and insurance required. All travel is reimbursed.

-- Drug & Background required.

Pay Rate = $22 w2 per hour + benefits

Job Description:
You will provide hardware and asset management support and service to branches that do not have dedicated IT support resources onsite. Efforts include hardware incident support, asset management, and IMAC (Install/Move/Add/Change).

Under this service, techs will travel to sites without dedicated IT support resources. The sites assigned for travel are within a 2-hour drive from Menlo Park, CA. You will use your own personal vehicle for all travel.

Required Qualifications:

Must have own vehicle, driver's license, insurance and clean driving record.
Due to role being client facing, role requires professional behavior, good English communication, interpersonal and customer care skills.
Ability to work under pressure and on tight time scales.
Experience using helpdesk ticketing application.
Preferred financial/banking support experience.
Ability to keep accurate records and detailed notes.

Responsibilities:

Scan all hardware onsite and in secure storage on monthly/quarterly basis
Up-keep of Asset Inventory Database
Experience supporting mobile phones/tablets/laptops
Escalation from helpdesk for hardware support.
Provide support for operating system drivers, software and firmware.
Ensure policies and procedures are followed, communicated, and adhered to.
Interacting with other support groups (local and global) within the firm across multiple platforms
Recording and/or manage all Incidents and Requests in ticket tracking system.
Participating in required training programs and adhere to OI's with acknowledgement.
Be proactively responsive to multiple mediums of communication platforms such as email and MS Teams
Image/re-image computers, configure IP, phones and mobile phones
Hardware inventory management ensuring stock levels are constantly monitored
Hardware request and receipt through internal ordering system
Manage/oversee housekeeping on IT rooms
Manage client expectations
Comm Room patching
Evaluate user requests and requirements and recommend effective technological solutions
Work across lines of service to ensure a coordinated approach to providing support for the customer
Actively participate in program of continuous service improvement taking ownership of actions that deliver results.
Manage/oversee hardware decommissioning events
Ensure that policies/guidelines related to Overtime and Expenses are adhered to as well as all local guidelines for cost control

Why Work with Merge IT?
We don’t just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward.

Let’s Stay Connected
Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: https://compiled.social/MergeITLLC. You’ll be the first to know when that perfect role opens up.

Be You. With Us.
Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law.

Your next opportunity starts here. Let’s make it happen.

Pay: $22.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in alameda ca

IT Branch Support Specialist

Full Time IT Support Technician – Help Desk Position - Burlingame

Tech II

Desktop Analyst

Electronic Warfare Fleet Liaison

Customer Service Coordinator (Paid Training + $25-26/HR)

Desktop Support

IT Helpdesk Technician

Help Desk Support Technician

Desktop Support Analyst

IT Operations

Service Desk Technician L2

Help Desk Technician I

IT Support Technician II (Onsite)

IT Service Desk Analyst (1 of 4)

Member Services Representative I - Bilingual Cantonese / Job Req 788843328

IT Support Specialist

Desktop & Client Service Specialist

IT Support Specialist

IT Consultant (IT Help Desk Consultant)

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