Top 216 Customer service representative Jobs in Alaska

Customer Service Representative I
Lynden Transport —Fairbanks, AK
- Overtime
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Speedy Glass —Anchorage, AK
- Full-time
- Clean driving record
- Driver's License
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Speedy Glass —Fairbanks, AK
- $19 - $22 an hour
- Full-time
- Clean driving record
- Driver's License
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Andrew Sayer - State Farm Agent —Anchorage, AK
- $45,000 - $80,000 a year
- Full-time
- Office
- Entry level
- Under 1 year
- Paid training
- Paid time off
Quick Apply
Client Success Representative (Remote)
Demand.com —Anchorage, AK
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative
Graybar Electric Company, Inc. —Anchorage, AK
- $24.50 an hour
- Full-time
- Mid-level
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Member Service Center Specialist I, II, III, or Senior - AK
Global Credit Union —Anchorage, AK
- $40,241 - $73,391 a year
- 8 hour shift
- English
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
Customer Service Representative - State Farm Agent Team Member
Randy Jackson - State Farm Agent —Anchorage, AK
- $43,000 - $62,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Alaska Power and Telephone —Alaska
- From $24 an hour
- Full-time
- Background check
- Pass drug screening
- Administrative experience
- Travel reimbursement
- Health insurance
Quick Apply
14d
Supervisor, Customer Support- Anchorage, AK (Remote)
Gainwell Technologies —Anchorage, AK
- $51,800 - $74,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Supervising experience
- Travel reimbursement
- Profit sharing
7d
Customer Relations Representative - State Farm Agent Team Member
Stacey Roy - State Farm Agent —Anchorage, AK
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Supervisor, Contact Center (HYBRID)
TriWest Healthcare Alliance —Anchorage, AK
- $69,000 - $73,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Stacey Roy - State Farm Agent —Anchorage, AK
- $40,000 - $45,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Motor Vehicle Customer Service Representative 2
State of Alaska —Bethel, AK
- $36.23 an hour
- Overtime
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
4d
Customer Experience Specialist
Carlile —Anchorage, AK
- $20.50 - $30.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
11d
Customer Service Representative
VCA Animal Hospitals —Anchorage, AK
- Full-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
13h
Customer Service Representative
Hillside Pet Clinic —Anchorage, AK
- Full-time
- 1 year
- Entry level
Account Management Representative
Better Business Bureau, Great West and Pacific —Anchorage, AK
- $22.50 - $26.50 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Outstation Customer Service Agent - Haines
Alaska Seaplanes —Haines, AK
- $16 - $18 an hour
- Full-time
- Computer literacy
- English
- Driver's License
- 401(k)
- Paid time off
Quick Apply
Full-Time Client Services Representative
Aurora Animal Hospital —Fairbanks, AK
- $19 - $20 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Office
- Organizational skills
- Paid training
- Health insurance
Quick Apply
5d

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Customer Service Representative I

Lynden Transport -
Fairbanks, AK

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Computer operation
Microsoft Outlook
Basic math
Client inquiry handling
In-person customer service
Windows
Fax machines
Desktop applications
Typing
10 key typing
Freight
Faxing

Full Job Description

Lynden Transport is a trusted leader for shipping freight to, from and within Alaska since 1954. Enjoy excellent benefits including competitive pay with regular increases, paid vacations and holidays, medical, dental and vision plus company matching retirement plans.

Lynden Transport is looking for motivated, talented and career-oriented individuals. We encourage our employees to grow and develop within our company and believe our diverse workforce contributes tremendously to our success.

Lynden Transport is looking for a Customer Service Representative who is driven by a passion for customer service, effectively processes and delivers critical information through various channels. Responsibilities include managing and communicating cargo availability, routing, and freight rating details for truck, steamship, barge, and plane.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, additional responsibilities may be assigned as needed:

Punctuality and consistent attendance are critical expectations for this role.
Respond to a diverse range of customer inquiries in person, by phone, and via email, providing information on rates, routing, packing procedures, and interline transportation processes.
Perform tasks outside of the office including dock checks if needed.
May be required to work additional or alternate shifts as assigned.
Process Bills of Lading for receiving, ensuring all information is complete. Review documents for accuracy, assign appropriate codes and instructions, and enter alphanumeric receiving data from source documents into the office computer system.
Accuracy and attention to detail are essential to ensure thorough and precise work performance.
Input Bills of Lading and delivery receipts into Lynden’s imaging system with accuracy and efficiency.
Assign rates to straightforward Bills of Lading and contract customers that do not require extra handling.
Complete all required Lynden training and maintain up-to-date knowledge of company procedures and best practices.
Provide prompt and accurate responses to customer inquiries, concerns, and service needs via phone, email, or in person
Notify customers of freight availability in a timely manner and schedule delivery appointments.
Accurately process payments via cash, credit card, or check for invoices.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES

Ability to read and interpret documents such as safety rules, procedure manuals, or governmental regulations.
Ability to write routine reports and correspondence.
Ability to effectively present information and respond to questions from company personnel, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
PC Skills Required: Windows, Word, Excel, Explorer, Outlook.
Keyboard and ten key by touch (equivalent to 50 words per minute).
Employee must enjoy the challenge of working in a multiple task - fast paced environment.
Employee must possess a genuine desire and skill to meet the customer's needs in the most efficient manner possible.
Ability to meet a regular work schedule.
Ability to plan, organize and prioritize work to meet schedules/deadlines.
Ability and willingness to work overtime as required.
Ability to work alone or as part of a team with minimal supervision.
Ability to change focus and job duties in a fast moving, time restricted environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk and sit during the normal course of daily activities. The employee is regularly required to talk and hear while communicating with employees and customers either in person or using telephones or radios.

WORK ENVIRONMENT

Work shift: Hours may vary

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 20 pounds. Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must be able to hear and speak while communicating with customers and coworkers in person, on the telephone or on radios. The employee must possess close, distance, color peripheral and depth perception. May be required to travel throughout the terminal and office facility repeatedly during shift. Must be able to sit, stand or walk for extended periods.

The employee is occasionally exposed to outside weather conditions and working around moving machinery. The noise level in the work environment ranges from moderate to moderately loud.

Lynden Transport is an equal opportunity employer. Women and minorities are encouraged to apply. Must pass a pre-employment drug test and background check.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in alaska

Customer Service Representative I

Customer Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Client Success Representative (Remote)

Customer Service Representative

Member Service Center Specialist I, II, III, or Senior - AK

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Supervisor, Customer Support- Anchorage, AK (Remote)

Customer Relations Representative - State Farm Agent Team Member

Supervisor, Contact Center (HYBRID)

Customer Service Representative - State Farm Agent Team Member

Motor Vehicle Customer Service Representative 2

Customer Experience Specialist

Customer Service Representative

Customer Service Representative

Account Management Representative

Outstation Customer Service Agent - Haines

Full-Time Client Services Representative

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