Top 214 Customer service representative Jobs in Alaska

Call Center Service Advocate I - Remote
Oak Street Health —Alaska
- $17.00 - $34.15 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- Microsoft Office
- Health insurance
- Dental insurance
Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ,NV,TX,WA,WY)
Nuvision Federal Credit Union —Alaska
- $16.84 - $32.08 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
10d
Motor Vehicle Customer Service Representative 1
State of Alaska —Anchorage, AK
- $21.44 an hour
- Full-time
- Hybrid work
- Background check
- Data entry
- Organizational skills
- AD&D insurance
- Paid holidays
10d
Client Success Representative (Remote)
Demand.com —Anchorage, AK
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Agent
Grant Aviation —Bethel, AK
- From $19 an hour
- Full-time
- High school diploma or GED
- Data entry
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
8d
Motor Vehicle Customer Service Representative 2
State of Alaska —Bethel, AK
- $36.23 an hour
- Overtime
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Customer Service Representative
Continental Nissan of Anchorage —Anchorage, AK
- $60,000 - $80,000 a year
- Full-time
- Background check
- Computer literacy
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
City & Borough of Sitka Alaska —Sitka, AK
- $23.36 - $27.08 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
Travel Call Center Service Authorization Specialist - Anchorage, AK (Hybrid)
Gainwell Technologies —Anchorage, AK
- $44,800 - $64,000 a year
- Full-time
- 6 years
- Research
- High school diploma or GED
- Travel reimbursement
- Profit sharing
Customer Service Representative Seward Essential One
Shoreside Petroleum Inc. —Seward, AK
- $20 an hour
- Overtime
- English
- High school diploma or GED
- Food service experience
- Health insurance
- Dental insurance
Customer Service Representative
ALL AMERICAN HOME SERVICE, LLC —Juneau, AK
- $22 - $25 an hour
- Part-time
- Background check
- Pass drug screening
- No experience needed
- Paid training
- Paid holidays
4d
Administrative Clerk/Customer Service Representative
US Forest Service —Anchorage, AK
- $40,736 - $52,957 a year
- Online Application
- Background check
- Word processing
- Pass drug screening
4d
Natural Resource Technician 1/2
State of Alaska —Fairbanks, AK
- $22.08 - $24.87 an hour
- Full-time
- No experience needed
- Office
- Administrative experience
- AD&D insurance
- Paid holidays
9d
Customer Service Representative I - NANA Net - Kotzebue, AK
NANA Regional Corporation —Kotzebue, AK
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
4d
Customer Service Sales Specialist I - (Homer, AK)
GCI —Homer, AK
- Overtime
- Microsoft Outlook
- Basic math
- English
Client Success Expert (Commercial Team) (Remote)
INFUSE —Anchorage, AK
- Remote
- Mid-level
- Data entry
- Communication skills
Quick Apply
13d
Station Agent (Ramp & Customer Service)
Alaska Airlines —Kodiak, AK
- $21.95 an hour
- Weekends as needed
- 18 years or older
- English
- Forklift
- Paid holidays
- Health insurance
3d
Station Agent (Ramp & Customer Service)
Alaska Airlines —Kodiak, AK
- $21.95 an hour
- Part-time
- 18 years or older
- English
- Forklift
- Paid holidays
- Health insurance
3d
Client Service Representative
College Village Animal Clinic —Anchorage, AK
- From $17 an hour
- Full-time
- In-person
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service/Sales Representative
Wrightway Auto Carriers —Anchorage, AK
- $20 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Quick Apply

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Call Center Service Advocate I - Remote

Oak Street Health -
Alaska

Apply Now

Job Details

Full-time
$17.00 - $34.15 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance

Qualifications

Computer operation
Computer literacy
High school diploma or GED

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Contact Center Service Advocate I

Location: Remote

Role Description:

The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience.

Core Responsibilities:

Appointment Scheduling: Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments.
Customer Interaction: Provide courteous and professional service to patients, addressing their inquiries and concerns.
Data Entry: Accurately enter patient information and appointment details into the scheduling system.
Communication: Communicate appointment details and any necessary instructions to patients clearly and effectively.
Problem Resolution: Address and resolve any scheduling conflicts or issues promptly.
Collaboration: Work closely with medical staff and other departments to ensure smooth scheduling operations.
Follow-Up: Conduct follow-up calls to confirm appointments and provide reminders to patients.
Documentation: Maintain accurate records of all interactions and transactions with patients.
Other duties or special projects as assigned.

Working Conditions:

Environment: Remote office setting with a focus on phone-based interactions.
Hours: Assigned schedules of 40 hours per week; schedule assignments vary based on business needs. The Service Excellence Contact Center is open 24/7; some schedules may include one weekend shift.

Remote Work Requirements:

Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems
Prior remote work experience
Ability to obtain high-speed internet and hardwire equipment to router/modem
Distraction-free and private remote work environment required as well as reliable dependent care during working hours
Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center
- https://www.oakstreethealth.com/locations
- Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC
Ability to participate in classroom-style remote training sessions
An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment

Career Development Opportunities:

The career path from CC Service Advocate I to CC Service Advocate II includes:

A minimum tenure of 6 months in the CC Service Advocate I role
Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs
Demonstration of a strong desire to learn and grow in their role
Meet “Exceptional” performance metrics for a minimum of 3 consecutive months (targets are subject to change with 30-day advance notice) for all job skills:
- Average Handle Time
- Unavailable time
- Quality Metrics
- Schedule Adherence (adhering to your assigned work schedule set by Workforce Management based on business needs [shift arrival and departure times, and assigned lunch/break times])
Demonstrate proven reliability and satisfactory attendance

The progression path from CC Service Advocate Level I, Level II, and Level III positions within the Service Excellence Contact Center is a structured path that encourages advocates to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling advocates to provide superior support and contribute to the overall success of the contact center.

What are we looking for?

High School diploma or equivalent required, some undergraduate education preferred
1 year of customer service experience, call center environment experience preferred
A flexible and positive attitude
A friendly and nurturing attitude toward our patient population of older adults
Experience with EMR (Electronic Medical Record) documentation preferred
Ability to multitask, prioritize, and manage time effectively
Outstanding phone demeanor and etiquette
High level of integrity
Proficient PC skills, including basic Microsoft Excel skills
Spanish, Mandarin, Cantonese, or Polish speakers preferred
US work authorization

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer service representative jobs in alaska

Call Center Service Advocate I - Remote

Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK,AZ,NV,TX,WA,WY)

Motor Vehicle Customer Service Representative 1

Client Success Representative (Remote)

Customer Service Agent

Motor Vehicle Customer Service Representative 2

Customer Service Representative

Customer Service Representative

Travel Call Center Service Authorization Specialist - Anchorage, AK (Hybrid)

Customer Service Representative Seward Essential One

Customer Service Representative

Administrative Clerk/Customer Service Representative

Natural Resource Technician 1/2

Customer Service Representative I - NANA Net - Kotzebue, AK

Customer Service Sales Specialist I - (Homer, AK)

Client Success Expert (Commercial Team) (Remote)

Station Agent (Ramp & Customer Service)

Station Agent (Ramp & Customer Service)

Client Service Representative

Customer Service/Sales Representative

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