Top 208 Guest services manager Jobs in Alaska

Nordic Spa Lead Concierge
Alyeska Resort —Anchorage, AK
- Extended hours
- Writing skills
- Mid-level
- Leadership
Quick Apply
Bar (Canteen) Manager
AMVETS Post 49 —Anchorage, AK
- $21 - $27 an hour
- 8 hour shift
- Background check
- Bar
- Mid-level
Quick Apply
2d
Remote Hotel Assistant General Manager, Qavartarvik Customer Lodge (Salary DOE & FEHB Benefits - 4x4 ROT/Housing/Meals - Bethel, AK)
NMS —Anchorage, AK
- Rotating shift
- Clean driving record
- Sales
- Hotel
Sales Consultant
Victra - Verizon Wireless Premium Retailer —Eagle River, AK
- $40,000 - $64,000 a year
- Weekends as needed
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
8d
Part-time Housekeeping Attendant/Front Desk
Alaska Select Inn Hotel —Wasilla, AK
- $15 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Homer, AK
- From $16 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
23h
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Juneau, AK
- From $16 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
23h
Sales Support Rep Part-Time
Victra - Verizon Wireless Premium Retailer —Soldotna, AK
- From $16 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Opportunities for advancement
Quick Apply
23h
Hotel General Manager
Glacier Capital LLC —Fairbanks, AK
- Full-time
- Mid-level
- Hotel
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
Park Attendant - Fly Trampoline Park Anchorage
Fly Trampoline Park Alaska —Anchorage, AK
- Part-time
- Entry level
Quick Apply
Ground Crew Specialist - Fly Adventure Park West Anchorage
Fly Trampoline Park Alaska —Anchorage, AK
- Part-time
- Outdoor work
- Entry level
Quick Apply
Food Service Supervisor - King Street Brewing Co - Anchorage, AK
NMS —Anchorage, AK
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
General Manager - Wasilla
Qdoba - 7 Star Eats, LLC —Wasilla, AK
- From $58,900 a year
- Full-time
- Mid-level
- Driver's License
- Quick service & fast food restaurant
- Disability insurance
- Health insurance
Quick Apply
7d
General Manager
Firehouse Subs - Alaska —Anchorage, AK
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- 401(k)
- Paid time off
Quick Apply
General Manager
Firehouse Subs - Alaska —Fairbanks, AK
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- 401(k)
- Paid time off
Quick Apply
Sales Consultant
Victra - Verizon Wireless Premium Retailer —Juneau, AK
- $40,000 - $64,000 a year
- Weekends as needed
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
Sales Consultant
Victra - Verizon Wireless Premium Retailer —Anchorage, AK
- $40,000 - $64,000 a year
- Weekends as needed
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
Quick Apply
Arby's General Manager
Arby's —Fairbanks, AK
- $26.32 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- English
- Tuition reimbursement
- Employee assistance program
Quick Apply
Arby's General Manager
Arby's —Anchorage, AK
- $25.10 an hour
- Weekends as needed
- 18 years or older
- ServSafe
- English
- Tuition reimbursement
- Employee assistance program
Quick Apply
Guest Services Manager
Borealis Basecamp —Fairbanks, AK
- $5,676 a month
- Weekends as needed
- Background check
- Microsoft Excel
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply

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guest services manager jobs near alaska

Nordic Spa Lead Concierge

Alyeska Resort -
Anchorage, AK

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

Simple. Inclusive. Natural. Social.

Reports to: Spa Guest Experience Manager

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy

Achieving Excellence Statement:

The Lead Spa Concierge is responsible for supporting and leading excellent guest service interactions among the Concierge team. In collaboration with the Spa Concierge Supervisor and Spa Front Desk Manager, as the Lead Spa Concierge, you will provide day-to-day leadership and foster a culture rooted in wellness and connection. By leading with confidence and empathy, you'll inspire your team to create memorable, stress-free moments for our guests.

Key Focuses

Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings
Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed
Strictly enforce the privacy and confidentiality of all guest information
Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.)
Monitor and maintain the physical environment, always ensuring cleanliness and organization
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail
Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor
Acknowledge all guests, anticipate their needs, and respond promptly
Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns
Communicate with all departments within Alyeska Nordic Spa to ensure effective and efficient management of operations
Have complete understanding of and adhere to all company policies, procedures, and standards
Champion excellent guest interactions and act as an example for all Concierge members
Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it
Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member's success is the success of all in our family
Other duties as assigned

Experience/Passions/Education

Leadership experience within the hospitality or spa industry is an asset
Prior experience in spa, hospitality, guest service, and/or retail sales is preferred
Must be highly self-motivated and proactive in a dynamic environment
Demonstrates a genuine passion for guest service and a natural inclination toward health and wellness
Excellent communication skills, both verbal and written
Must present a polished, professional, and well-groomed appearance at all times

Working Conditions
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. The role requires flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and holidays, and may involve extended hours during periods of high business demand. This position spends a lot of time on their feet, multitasking competing priorities, working through employee and guest concerns, and leading a culture of service excellence.

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Refine Your Search

guest services manager jobs in alaska

Nordic Spa Lead Concierge

Bar (Canteen) Manager

Remote Hotel Assistant General Manager, Qavartarvik Customer Lodge (Salary DOE & FEHB Benefits - 4x4 ROT/Housing/Meals - Bethel, AK)

Sales Consultant

Part-time Housekeeping Attendant/Front Desk

Sales Support Rep Part-Time

Sales Support Rep Part-Time

Sales Support Rep Part-Time

Hotel General Manager

Park Attendant - Fly Trampoline Park Anchorage

Ground Crew Specialist - Fly Adventure Park West Anchorage

Food Service Supervisor - King Street Brewing Co - Anchorage, AK

General Manager - Wasilla

General Manager

General Manager

Sales Consultant

Sales Consultant

Arby's General Manager

Arby's General Manager

Guest Services Manager

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