Top 3 It desktop Jobs in Albany, Ga

IT Analyst
LINDER TURF & TRACTOR —Leesburg, GA
- Monday to Friday
- Microsoft Outlook
- Mid-level
- Office
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IT Desktop Support
PPC Partners —Albany, GA
- Mid-level
- Office
- Associate's degree
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12d

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IT Analyst
LINDER TURF & TRACTOR —Leesburg, GA
Bachelor’s degree in related technical field or equivalent experience (minimum three years). Supporting employee iPhone and Android cell phones and associated…
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IT Desktop Support
PPC Partners —Albany, GA
Promote and encourage open communication between field and office regarding all safety concerns, suggestions, improvements, and PPE needed.
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12d

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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IT Analyst

LINDER TURF & TRACTOR
Leesburg, GA

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Job Details

Qualifications

Desktop computer repair
Microsoft Outlook
Laptop (troubleshooting support)
Hardware maintenance
Windows
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Technical customer support for office equipment
Customer support
Desktop administration
Hardware diagnostics
Peripheral hardware support
Ticketing system technical support

Full Job Description

Linder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.

Job Title: IT Analyst

Reports To: IT Manager

Responsibilities and Essential Functions:

Provide prompt and accurate technical support, ensuring a high level of customer satisfaction
Perform desk-side Windows 10/11 workstation support in a networked office environment
Support MS Office 365 and Outlook configuration and troubleshooting
Install and configure software
Ability to replace hardware (cards, system boards, etc.) in both desktops and laptops
Responsible for printer and network file share configuration and troubleshooting
Peripheral installations
Configuration and troubleshooting
Supporting employee iPhone and Android cell phones and associated applications.
Assist employees on computer/user moves, adds, and changes
Responsible for reviewing trouble ticket queues, documenting support and diagnostic activities
Escalating problems as required
Accurately and effectively resolve and close assigned trouble tickets in accordance with SLA requirements
Other tasks as requested by manager

Additional:

Office will be in Leesburg, GA
Occasional travel will be required to the surrounding area (day trips). Overnight trips are rare and infrequent but are occasionally necessary.
Must be able to report to the office every day (Monday – Friday 8AM-5PM)

Skills/Experience:

1-3 years’ prior experience providing customer support for Windows 10/11 and MS Outlook in a networked environment, including experience performing computer hardware, software, break/fix, and troubleshooting
2 years’ prior experience supporting MS Office products (or other shrink-wrap software applications) including experience using a commercial trouble ticketing system (such as TrackIt) and the ability to track and document actions taken
1-2 years’ experience replacing hardware in desktops and laptops
Outstanding customer service skills a REQUIREMENT
Strong oral and written communications skills
Excellent interpersonal skills
Successfully demonstrate the ability to work independently with minimal supervision
Proven record of diagnosing and troubleshooting workstation, application, peripheral, TCP/IP, and/or printer problems
Exhibit strong organizational skills and the ability to follow documentation procedures for daily tasks
Able to lift and carry computers (approximately 50 lbs.), crawl into tight spaces (such as under desks), and climb ladders as needed to install computers
- The physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Requirements:

Bachelor’s degree in related technical field or equivalent experience (minimum three years)

Above job responsibilities are intended to describe the general level of work performed by an individual in this position. Listed responsibilities are not intended to be construed as an exhaustive list of responsibilities, duties and skills required for this position.

Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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