Top 54 Business development center representative Jobs in Albany, Ny

Business Services Center Representative 1 - VID 216843
State of New York - General Services, Office of —Albany, NY
- $47,695 - $58,447 a year
- Full-time
- Background check
- Oracle
- Research
Member Service Representative (Call Center) $20/hr.
Broadview Federal Credit Union —Albany, NY
- $20 an hour
- 8 hour shift
- Finance
- High school diploma or GED
- Computer skills
Community Relations/ Marketing and Sales Director
Baptist Health System - Judson Meadows Assisted Living —Schenectady, NY
- $60,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Physical & Rehabilitation Medicine
Quick Apply
Retail Merchandising & Display Technician
Channel Partners —Clifton Park, NY
- $22 an hour
- 8 hour shift
- Writing skills
- Merchandising
- Forklift
- Paid training
- Health insurance
Call Center Manager
Capital District Transportation Authority-CDTA —Albany, NY
- $66,669 - $82,002 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Office Assistant 2 Stores/Mail - Albany (NY HELPS)
State of New York - Labor, Department of —Albany, NY
- $42,641 - $52,413 a year
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid parental leave
- Paid holidays
3d
Clinician Liaison
LifeStance Health —Albany, NY
- $70,000 - $80,000 a year
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
Sales Specialist, Uro-Oncology - Albany, NY
Ferring Pharmaceuticals, Inc. —Albany, NY
- $135,000 - $179,000 a year
- Full-time
- Mid-level
- Clinic
- Bachelor's degree
- Paid parental leave
- Paid holidays
1d
Charge Master Analyst - Revenue Cycle
Albany Medical Center —Albany, NY
- $64,972 - $97,458 a year
- Full-time
- Research
- Mid-level
- 3 years
Customer Support Specialist
Centrotherm Eco Systems, LLC. —Waterford, NY
- $23 - $30 an hour
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
EUV Program Manager
NY Creates —Albany, NY
- $120,000 - $150,000 a year
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
JD Store Management - Colonie Center, Albany, NY
Finish Line —Albany, NY
- $18.00 - $22.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- English
- Health insurance
- Dental insurance
Retail Support Specialist
DSI —Albany, NY
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
JD Associate - Colonie Center, Albany, NY
Finish Line —Albany, NY
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- 401(k)
- Employee discount
Project Associate I (Full Time)
Policy Research Associates —Troy, NY
- $65,000 - $80,000 a year
- Email
- Hybrid work
- Military
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
9d
Contract Administrator, System Payer Contracting
Albany Medical Center —Albany, NY
- $77,075 - $119,466 a year
- Full-time
- Hospital
- Mid-level
- Office
Financial Advisor
Northwestern Mutual —Albany, NY
- $61,000 - $250,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Contract Administrator, Value Based Initiatives
Albany Medical Center —Albany, NY
- $77,075 - $119,466 a year
- Full-time
- Hospital
- Mid-level
- Office
Campaign Fundraising Specialist - Albany
Blood Cancer United —Albany, NY
- $25 - $28 an hour
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Paid holidays
Quick Apply
Endoscopy Support Specialist I - Albany, NY
Olympus —Albany, NY
- $26.03 - $35.14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Paid parental leave
- Paid holidays

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Business Services Center Representative 1 - VID 216843

State of New York - General Services, Office of
Albany, NY

Apply Now

Job Details

Full-time
$47,695 - $58,447 a year

Qualifications

Customer communication

Full Job Description

Duties Description The incumbent of this position will work primarily in the Business Services Center Customer Support service line and will be assigned to work in the BSC Call Center.

Duties typical of this position include, but are not limited to:

Act as a front line BSC Support Call Center Representative.
Answer incoming calls from BSC customers and vendors in a timely and friendly manner.
Provide exceptional customer service to BSC customers, while safeguarding confidential information.
Evaluate inquiries from customers and provide proper solutions or ticket reassignments.
Document details from conversations using BSC Oracle RightNow ticketing system.
Communicate effectively using both written and verbal communication.
Research needed information using available resources and databases.
Attend training to gain a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them.
Process service line specific transactions in accordance with standard work and the service line service level agreement.
Resolve difficult processing errors, identify processing system user needs and other more complex transactions.
Consistently provide quality customer service to all BSC customers.

The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the BSC has increased efficiencies and lowered costs across the state. The BSC supports advancement and frequently promotes their employees in consideration of their hard work and dedication to the Office of General Services-BSC core mission. If you are looking for growth opportunities in an agency that fosters individual staff development, we encourage you to apply to this position.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:

Required experience: Customer service experience in a position with primary responsibility providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts - 2 years required. Human resources or business office experience in a position with responsibility for the following: accounts payable, accounts receivable and/or bookkeeping, processing payroll transactions, processing travel expense reports and/or reimbursements, processing transactions for personnel, benefits, and/or time and attendance, reviewing purchasing requisitions, and initiating and processing purchase orders - 1 year required.

Applicants meeting the customer service criteria, and 30 semester credit hours will be credited with one year of the required experience. Applicants meeting the human resources/business office criteria, and 30 semester credit hours will be credited with six months of the required experience. Applicants with 60 semester credit hours or more will fully meet the experience requirements.

Applicants may also be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 9 and eligible for transfer under Section 70.1 of the Civil Service Law.

Examples of non-qualifying experience include but are not limited to: Experience limited to positions such as cashier, supermarket clerk, department store clerk, greeter, retail clerk, forms processor, bartenders, wait staff, fast food worker, restaurant worker, hair stylist, receptionist, transferring calls or taking messages, data entry forms processing, taxi operator/driver, bus driver, mental health aide, direct care or home health aide, social worker, counselor, gas station attendant, officer, security guard.

Notes:

There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.

At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Apply Now

Refine Your Search

business development center representative jobs in albany, ny

Business Services Center Representative 1 - VID 216843

Member Service Representative (Call Center) $20/hr.

Community Relations/ Marketing and Sales Director

Retail Merchandising & Display Technician

Call Center Manager

Office Assistant 2 Stores/Mail - Albany (NY HELPS)

Clinician Liaison

Sales Specialist, Uro-Oncology - Albany, NY

Charge Master Analyst - Revenue Cycle

Customer Support Specialist

EUV Program Manager

JD Store Management - Colonie Center, Albany, NY

Retail Support Specialist

JD Associate - Colonie Center, Albany, NY

Project Associate I (Full Time)

Contract Administrator, System Payer Contracting

Financial Advisor

Contract Administrator, Value Based Initiatives

Campaign Fundraising Specialist - Albany

Endoscopy Support Specialist I - Albany, NY

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