Top 11 Front of house shift supervisor Jobs in Albany, Ny

Front Desk Agent
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Weekends as needed
- English
- Hotel
- Math
Quick Apply
Front Desk Agent ( Part Time )
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Part-time
- English
- Office
- Hotel
Quick Apply
Assistant Manager
Planet Fitness —Latham, NY
- $19.05 an hour
- Weekends as needed
- Bilingual
- Background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk Agent
ALBANY MARRIOTT —Albany, NY
- $19 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
11h
Supervisor: Chick-fil-A, Albany Airport
OHM Concession Group —Loudonville, NY
- $22 - $24 an hour
- Full-time
- Background check
- ServSafe
- Cooking
- Paid training
- Paid holidays
Quick Apply
Residential Relief Aide (Per Diem)
Bethesda House of Schenectady —Schenectady, NY
- $18 an hour
- Weekends as needed
- Background check
- Computer literacy
- Residential
EMPAC Overhire Pool
Rensselaer Polytechnic Institute —Troy, NY
- $16 - $50 an hour
- Part-time
- Carpentry
- Sales
- Mid-level
JANITORIAL AND MAINTENANCE SUPERVISOR
Retail Group Of America LLC —Albany, NY
- $16 an hour
- Weekends as needed
- In person
- 18 years or older
- Mid-level
- Supervising experience
Quick Apply
Poker Dealer (Experienced)
Rivers Casino & Resort Schenectady —Schenectady, NY
- $16.80 an hour
- Part-time
- Management
- Mid-level
- High school diploma or GED
Quick Apply

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Host/Busser
Nicole's Special Events and Catering Co. —Albany, NY
You'll greet and seat guests, answer phones, manage reservations, clear and reset tables, and jump in wherever needed to help the front-of-house team.
$16 - $20 an hour
Quick Apply
10h
Barista & Front of House Team Member
Pearl's Bagels & Bakery —Albany, NY
Beyond cashing someone out or making a coffee, we are looking for someone who engages with guests and remembers first names. Put away deliveries, rotate stock.
$25 - $30 an hour
Quick Apply
8d

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Front Office Clerk
Olshan Properties —Columbus, OH
Promptly answer the telephone using positive and clear English language. While standing, make eye contact and greet guests immediately with a friendly and…
$16.50 an hour
Quick Apply
Product Operations Lead | Easton Town Center
Lululemon —Columbus, OH
When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education…
$21.50 - $24.74 an hour
5d

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front of house shift supervisor jobs near albany, ny

Front Desk Agent

Rivers Casino & Resort Schenectady -
Schenectady, NY

Quick Apply

Job Details

$25.29 - $28.10 an hour

Qualifications

Computer operation
Customer relationship building
Spreadsheets
Employee relationship building
English
De-escalation techniques
Conflict de-escalation
Math
Customer engagement
Productivity software
Stakeholder relationship building
Quality data entry

Full Job Description

Summary: Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the Landing Hotel and brand high standards of quality.

Job Title: Front Desk Agent

Department: Hotel

Reports To: Supervisor Hotel Operations

FLSA Designation: Non-exempt

License Type: Non-gaming

Pay Range: Start - $25.29 One Year - $28.10

Essential Job Functions:

Greet customers immediately with a friendly and sincere welcome
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
Promote the Landing Hotel and brand marketing programs
Make appropriate selection of rooms based on guest needs
Code electronic keys
Non-verbally confirm the room number and rate
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate
Verify and imprint credit cards for authorization using electronic acceptance methods
Handle cash, make change and balance an assigned house bank
Accept and record vouchers, travelers’ checks, and other forms of payment
Convert foreign currency at current posted rates
Post charges to guest rooms and house accounts using the computer
Promptly answer the telephone using positive and clear communication
Retrieve mail, small packages and facsimiles for customers as requested
Close guest accounts at time of check out and ascertain satisfaction
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity
Plan and implement detailed steps by using experienced judgment and discretion
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned

Qualifications:

Must have the ability to communicate in English
Must be able to work various shifts, weekends, holidays
Must have working knowledge of Microsoft Office/Google Suite products
Self-starting personality with an even disposition
Always maintain a professional appearance and manner
Excellent written and oral communication skills
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Ability to access and accurately input information using a moderately complex computer system
Ability to establish and maintain effective working relationships with associates, customers and patrons

Working Conditions:

Ability to stand and move throughout front office and continuously perform essential job functions
Ability to observe and detect signs of emergency situations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

front of house shift supervisor jobs in albany, ny

Front Desk Agent

Front Desk Agent ( Part Time )

Assistant Manager

Front Desk Agent

Supervisor: Chick-fil-A, Albany Airport

Residential Relief Aide (Per Diem)

EMPAC Overhire Pool

JANITORIAL AND MAINTENANCE SUPERVISOR

Poker Dealer (Experienced)

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