Top 507 Support worker Jobs in Albany, Ny

Business Services Center Representative 1 - VID 216843
State of New York - General Services, Office of —Albany, NY
- $47,695 - $58,447 a year
- Full-time
- Background check
- Oracle
- Research
Support Services Worker - Float Pool
Ellis Medicine —Schenectady, NY
- $18.33 - $26.58 an hour
- Part-time
- Hospital
- Customer service
- HIPAA
Quick Apply
Licensed Clinical Social Worker
Headway —New York State
- $121.80 - $122.00 an hour
- Choose your own hours
- Licensed Clinical Social Worker
- Mid-level
- In-person
- Flexible schedule
- Referral program
Quick Apply
1099 Child & Adolescent Therapist (New York)
Fort Health —New York State
- $85 an hour
- Weekends as needed
- Remote
- LMFT
- Psychiatry
- Licensed Clinical Social Worker
- Flexible schedule
Quick Apply
Remote Licensed Clinical Social Worker
Grow Therapy —Albany, NY
- $70 - $91 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
- Professional development assistance
Contract Administrator
HMA Contracting Corp —Schaghticoke, NY
- $55,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
10d
HCM Payroll Account Manager
GTM Payroll Services Inc —Clifton Park, NY
- $23 - $28 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
Driver - CDL Class A - Albany, NY
Orgill —Albany, NY
- $80,000 a year
- Hazmat Endorsement
- Customer service
- English
- AD&D insurance
- Paid holidays
Quick Apply
Driver Trainee
DeCrescente Distributing Company —Mechanicville, NY
- Up to $21.50 an hour
- Full-time
- Customer service
- Merchandising
- High school diploma or GED
- Mileage reimbursement
- Health savings account
Quick Apply
Residential Dormitory Supervisor
LaSalle School —Albany, NY
- $19.29 - $23.28 an hour
- Overnight shift
- CPR Certification
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
7d
Psychotherapist II - NY (LMSW)
Mindful Care —New York State
- $65,000 - $72,500 a year
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Field Inspector 1099 Contractor
Seek Now —Albany, NY
- Contract
- Customer service
- Computer literacy
- Mid-level
Quick Apply
Veterinary Technician
VCA Animal Hospitals —Latham, NY
- $24 - $29 an hour
- Full-time
- Entry level
- Paid parental leave
- Paid holidays
Leave Management & Systems Specialist
GTM Payroll Services Inc —Clifton Park, NY
- $28 - $35 an hour
- Full-time
- Microsoft Excel
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
New York State Pre-K Assistant Teacher, Childtime of Mechanicville
Childtime Learning Centers —Mechanicville, NY
- $16.50 - $18.00 an hour
- Full-time
- Classroom
- High school diploma or GED
- Preschool
- Health insurance
- Dental insurance
Quick Apply
10h
Mental Health Therapist - New York
NOCD —New York State
- $70,000 - $117,400 a year
- Weekends as needed
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
Quick Apply
Project Manager - Electrical Construction
O'Connell Electric Company —Schenectady, NY
- $98,000 - $131,500 a year
- Clean driving record
- Construction site
- Microsoft Office
Quick Apply
Speech Language Pathologist SLP
Confidential —Rensselaer, NY
- $43 - $55 an hour
- Full-time
- Skilled nursing facility
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Family Support Worker, Healthy Families
Northern Rivers Family of Services —Albany, NY
- $19 - $21 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Continuing education credits
- Paid holidays
Quick Apply
Human Resources Generalist
Safe Care Mobility Services/Premiere Transportation —Albany, NY
- $27 - $30 an hour
- Part-time
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
8d

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support worker jobs near albany, ny

Business Services Center Representative 1 - VID 216843

State of New York - General Services, Office of
Albany, NY

Apply Now

Job Details

Full-time
$47,695 - $58,447 a year

Qualifications

Customer communication

Full Job Description

Duties Description The incumbent of this position will work primarily in the Business Services Center Customer Support service line and will be assigned to work in the BSC Call Center.

Duties typical of this position include, but are not limited to:

Act as a front line BSC Support Call Center Representative.
Answer incoming calls from BSC customers and vendors in a timely and friendly manner.
Provide exceptional customer service to BSC customers, while safeguarding confidential information.
Evaluate inquiries from customers and provide proper solutions or ticket reassignments.
Document details from conversations using BSC Oracle RightNow ticketing system.
Communicate effectively using both written and verbal communication.
Research needed information using available resources and databases.
Attend training to gain a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them.
Process service line specific transactions in accordance with standard work and the service line service level agreement.
Resolve difficult processing errors, identify processing system user needs and other more complex transactions.
Consistently provide quality customer service to all BSC customers.

The Business Services Center (BSC) was established in September 2012 to make Human Resources and Finance transaction processing consistent across New York State government agencies. Since its inception, the BSC has increased efficiencies and lowered costs across the state. The BSC supports advancement and frequently promotes their employees in consideration of their hard work and dedication to the Office of General Services-BSC core mission. If you are looking for growth opportunities in an agency that fosters individual staff development, we encourage you to apply to this position.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:

Required experience: Customer service experience in a position with primary responsibility providing customer service in the form of explaining programs, policies, and/or procedures, resolving problems, or reconciling accounts - 2 years required. Human resources or business office experience in a position with responsibility for the following: accounts payable, accounts receivable and/or bookkeeping, processing payroll transactions, processing travel expense reports and/or reimbursements, processing transactions for personnel, benefits, and/or time and attendance, reviewing purchasing requisitions, and initiating and processing purchase orders - 1 year required.

Applicants meeting the customer service criteria, and 30 semester credit hours will be credited with one year of the required experience. Applicants meeting the human resources/business office criteria, and 30 semester credit hours will be credited with six months of the required experience. Applicants with 60 semester credit hours or more will fully meet the experience requirements.

Applicants may also be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 9 and eligible for transfer under Section 70.1 of the Civil Service Law.

Examples of non-qualifying experience include but are not limited to: Experience limited to positions such as cashier, supermarket clerk, department store clerk, greeter, retail clerk, forms processor, bartenders, wait staff, fast food worker, restaurant worker, hair stylist, receptionist, transferring calls or taking messages, data entry forms processing, taxi operator/driver, bus driver, mental health aide, direct care or home health aide, social worker, counselor, gas station attendant, officer, security guard.

Notes:

There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.

At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Apply Now

Refine Your Search

support worker jobs in albany, ny

Business Services Center Representative 1 - VID 216843

Support Services Worker - Float Pool

Licensed Clinical Social Worker

1099 Child & Adolescent Therapist (New York)

Remote Licensed Clinical Social Worker

Contract Administrator

HCM Payroll Account Manager

Driver - CDL Class A - Albany, NY

Driver Trainee

Residential Dormitory Supervisor

Psychotherapist II - NY (LMSW)

Field Inspector 1099 Contractor

Veterinary Technician

Leave Management & Systems Specialist

New York State Pre-K Assistant Teacher, Childtime of Mechanicville

Mental Health Therapist - New York

Project Manager - Electrical Construction

Speech Language Pathologist SLP

Family Support Worker, Healthy Families

Human Resources Generalist

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