Hey, we’re Article. Since 2013, we have been redefining the furniture industry one sofa at a time. It’s not easy; it requires solving challenging, meaningful problems. This is where you come in. As an Assistant Store Manager – Visual Merchandising, you’ll help bring the Article brand to life in our showroom by leading visual merchandising execution, creating inspiring customer environments, and ensuring every space reflects our design philosophy and brand standards.
Why We Need You:
As we prepare to open our first San Francisco retail store, we're building more than a retail store. We're creating a destination where customers can experience the Article's brand firsthand through thoughtful design, genuine hospitality, and meaningful connections. Every interaction will help shape how customers perceive our brand, making customer experience a critical part of our success from day one.
We're looking for a customer-focused leader who can help bring this vision to life through hospitality, relationship building, design expertise, and coaching. You'll play a key role in establishing the customer experience standards, clienteling practices, and service culture that will define the San Francisco store experience.
Within your first few months, you'll help launch a brand-new store, build strong relationships with customers and associates, and drive consistent execution of our Customer Experience Model. In a year, you'll be proud to say you've helped establish a loyal customer base, increased clienteling engagement, and created a showroom experience that customers remember, recommend, and return to.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.
About the new store:
- Our store address is: 2299 Alameda St, San Francisco
- Store size: 7,000 square feet
- Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads, 6x Home Experts (associates)
- Hours of operation: The store is open 7 days per week, 10 am - 7 am.
- Travel: You will be required to travel within the US and Canada. So you will require a valid passport.
Interview and Onboarding Schedule:
First Interview ( June 22th- 26th)
- A 45-minute video interview with our Talent Acquisition team to discuss your background and interest in Article.
Second Interview (June 29th-July 3rd)
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1 hour video interview with a Store Manager and Operations Manager.
Final Interview (July 7th - 8th)
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In person interview with new Store Manager.
You'll be part of the store leadership team, leading visual merchandising execution and presentation excellence across the showroom.
Showroom Execution & Presentation Excellence:
- Champion and uphold Article's Visual Merchandising Standards throughout the showroom.
- Create inspiring and functional room layouts that showcase key collections and product stories.
- Execute seasonal merchandising directives, floor moves, and showroom updates.
- Maintain exceptional presentation standards across product displays, lighting, signage, styling, and accessory placement.
- Conduct regular showroom walkthroughs to identify opportunities and maintain visual consistency.
Floor Insights & Brand Delivery:
- Utilize visual storytelling to communicate Article's brand, design philosophy, and product features.
- Partner with Store Leadership and the Regional Visual Merchandising Manager to execute merchandising strategies and initiatives.
- Analyze customer traffic flow, product engagement, and showroom effectiveness to identify improvement opportunities.
Team Leadership & Culture:
- Coach associates on visual merchandising standards, presentation excellence, and showroom maintenance.
- Lead by example with resilience, adaptability, and above-the-line behaviour.
Qualifications:
- 2+ years of retail leadership experience in a customer-facing environment.
- 2+ years of visual merchandising experience in retail.
- Strong understanding of visual presentation, space planning, and product storytelling.
- Experience executing merchandising standards and maintaining presentation excellence.
Leadership & Coaching:
- Sets clear expectations for visual merchandising standards and daily execution.
- Models accountability through reliability, ownership, and attention to detail.
- Provides timely coaching and feedback to support team development.
- Uses facts, observations, and business needs to prioritize merchandising activities.
- Supports learning while maintaining accountability for presentation standards.
Technical Skills:
- Strong visual design instincts and attention to detail.
- Ability to interpret merchandising directives and translate them into compelling in-store experiences.
- Comfortable managing multiple projects, priorities, and deadlines.
- Strong organizational and planning skills.
- Legally authorized to work in the United States.
- Completion of a criminal background check.
Travel Requirements:
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Valid passport and ability to travel throughout Canada and the United States.
Nice to Have:
- Experience in furniture, home furnishings, lifestyle, or fashion retail.
- Interest in interior design, styling, or space planning.
- Experience working with visual merchandising tools, mood boards, or floor planning software.
- Experience supporting store openings, seasonal resets, or large-scale merchandising projects.
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The Start Hourly Range is: $37-40/hour
- Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*
- 401(k) Match: 4% matched contributions to help you save for the future.
- Commuter Program: We offer pre-tax commuter benefits to all San Francisco employees averaging 10 or more hours per week to help offset the cost of public transit (Muni/BART).
- Product Discount: 45% discount on our entire product range (15% for friends and family).
- Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).
- Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.
- Health Benefits: Benefits-eligible with coverage for Medical, Dental, & Vision.
- Paid Sick Leave: Pursuant to the San Francisco Paid Sick Leave Ordinance, employees will accrue paid sick leave at a rate of 1 hour for every 30 hours worked.
- Insurance: Life & Disability insurance, and Travel Medical insurance.
- Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.
- Employee Support: SupportLinc EAP (Employee Assistance Program) and discounted pet insurance.
#INDARTICLERE
#INDARTICLEADT
Hi there, we’re Article.
Since 2013, we’ve been redefining the furniture industry one sofa at a time.
Where we’re based:
- HQ: Vancouver, BC
- Asia HQ: Ho Chi Minh City, Vietnam
- Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
- Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.
Artificial Intelligence (AI) in Hiring:
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans make hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information on
Scam Jobs.
If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to
[email protected] so we can investigate.
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing
[email protected]. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
