National Grid is hiring a Lead, Digital Business Strategist for our Digital Solutions team in New York and can sit in either Syracuse, NY, Albany, NY, or Brooklyn, NY.
Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.
The Digital Solutions organization works in a harmonized partnership with the National Grid group of diverse energy businesses to deliver technology which revolutionizes the way we operate. As we lead the charge towards a carbon-free future, our teams are embracing disruptive changes in our industry by working with Agile methodologies and adopting Digital mindsets to drive efficiency and bring new capabilities for our internal and external customers.
The scope of this role will be within the New York Electric Network Operations Product Line, which is responsible for successfully enabling our critical control center and meter data capabilities. Key products in this portfolio include the Energy Management System (EMS), Advance Distribution Management System (ADMS), Distributed Energy Resource Management System (DERMS), and Meter Data Management System (MDMS).
The Digital Business Strategist is responsible for supporting business and operations work streams within a multi-disciplinary digital product team structure. They partner closely to execute several activities, such as identifying assumptions, building the value case, defining the future-state process vision, executing change management plans, etc.
- Support strategic planning process and define business future state vision based on stakeholder input and industry trends
- Define future-state operations solutions and lead gap assessments (incl. people, process, tech, data, regulatory)
- Drive digital product planning by coordinating business capability assessments, product design, and roadmapping with cross-functional teams
- Build relationships with business stakeholders and represent their needs and priorities by defining business requirements to be addressed by digital solutions
- Develop business cases, including value projections and detailed investment estimates, and track objectives and key results to assess benefit realization of products
- Support business/operation work stream team, participating in Agile sprints, guiding prioritization, and driving progress throughout product lifecycles
- Support change mgmt. and product release plans, with help from the change mgmt. team as needed
- Provide support to product & technical workstreams (e.g., RFP support, process mapping, stakeholder mgmt., value alignment, PMO & governance)
- Identify and escalate risks to delivering on-time, on-budget, and in line with desired outcomes and lead risk mitigation efforts to optimize value
- Prepare materials for key stakeholder readouts (e.g., Digital Board meetings) and regulatory engagements
Experienced Desired
- Strong interest in the utility industry and energy transition
- Experience working across cross-functional teams and managing broad groups of stakeholders
- Ability to think strategically and present a compelling vision that represents stakeholder perspectives
- Ability to assess and document current state operations, identify customer/user pain points, and help translate business needs into product requirements
- Ability to design future-state processes and solutions that address user frictions, including articulating any changes needed to reach the future-state process
- Ability to build and refine a product business case, including benefits (financial, non-financial, strategic) and costs
- Knowledge of digital product implementation fundamentals and Agile product or project management
- Ability to execute change management and product release plans, including communications plan, user adoption strategy, etc.
- Ability to perform data analytics and communicate meaningful insights from data
- Ability to create and present compelling materials to senior stakeholders from different organizations
Required:
5-8 years relevant business experience, such as product management, digital transformation, and strategic business planning
Preferred:
Salary
Upstate - $136,000 - $159,000 a year
Downstate - $163,000 - $191,000 a year
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.
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