Top 15 Account login Jobs in Albuquerque, Nm

Contact Center Platform Support Specialist I Remote - NM, TX, AZ only
UNITY BPO —Albuquerque, NM
- $18 - $20 an hour
- Full-time
- Remote
- Computer Science
- HIPAA
- Analysis skills
Quick Apply
10d
Legal Assistant (Office Automation)
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Albuquerque, NM
- $45,901 - $66,311 a year
- Part-time
- Background check
- Customer service
- Writing skills
- Paid holidays
- On-the-job training
12d
Senior Systems Administrator
Central New Mexico Community College —Albuquerque, NM
- $90,605 - $115,503 a year
- Full-time
- Research
- Mid-level
- US work authorization
LIS/IT Support Technician
Southwest Labs LLC —Albuquerque, NM
- Full-time
- Computer literacy
- Research
- Mid-level
Quick Apply
4h
Driver Check-In Clerk - Sr
US Foods, Inc. —Albuquerque, NM
- $18 - $24 an hour
- Overtime
- Writing skills
- Basic math
- Local
- Employee stock purchase plan
- Disability insurance
3d
Assistant United States Attorney (Civil) Open Continuous
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Albuquerque, NM
- $77,581 - $182,032 a year
- Part-time
- Background check
- Management
- Writing skills
- Paid holidays
- Health insurance
Biomedical Equipment Support Specialist
US Indian Health Service —Albuquerque, NM
- $75,489 - $98,141 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
3d
Assistant United States Attorney (Criminal) Open Continuous
U.S. Department of Justice —Albuquerque, NM
- $77,581 - $182,031 a year
- Online Application
- Management
- Writing skills
- Mid-level
Ministry Support Associate
Calvary Albuquerque Inc —Albuquerque, NM
- Part-time
- Background check
- Communication skills
- Entry level
5d
Troops 2 Transportation: Student Application (CDL)
US Foods, Inc. —Albuquerque, NM
- $20.54 - $46.50 an hour
- Full-time
- Customer service
- English
- CDL A
- Employee stock purchase plan
- Disability insurance
6d
Nuclear Materials Courier
US National Nuclear Security Administration —Albuquerque, NM
- $78,666 - $81,691 a year
- Part-time
- Background check
- Pass drug screening
- Mid-level
Industrial Hygienist
US Veterans Health Administration —Albuquerque, NM
- $75,489 - $98,141 a year
- Online Application
- Background check
- Psychiatry
- Construction site
4d
Transportation Security Officer
US Transportation Security Administration —Albuquerque, NM
- $42,987 - $57,461 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Assistant United States Attorney (Criminal) Open Continuous
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Albuquerque, NM
- $65,563 - $153,834 a year
- Part-time
- Background check
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
Supervisory Physician
US Indian Health Service —Albuquerque, NM
- $200,000 - $400,000 a year
- Online Application
- Background check
- Medicine
- Management
- Loan repayment program
12d

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Radiologic Technologist
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Technologists must maintain a valid driver’s license at all times and be able to produce the license on demand. Maintain vehicle and x-ray equipment.
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Senior Systems Administrator
Central New Mexico Community College —Albuquerque, NM
This position oversees the installation, configuration, and maintenance of hardware and software, ensure the security and efficiency of systems, troubleshoot…
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account login jobs near albuquerque, nm

Contact Center Platform Support Specialist I Remote - NM, TX, AZ only

UNITY BPO -
Albuquerque, NM

Quick Apply

Job Details

Full-time
$18 - $20 an hour
10 days ago

Qualifications

IT user and group management
Data permissions
Incident report management
Spreadsheets
Incident management software
IVR
VoIP
Cloud-based systems
Cloud service support
Incident management operations support
Customer support ticket management
Productivity software
Ticketing system technical support

Full Job Description

Description:

Employment Type: Full-Time, 3–6 Month Contract (Potential for Long-Term Employment)

Are you looking to launch a career in contact center technology, telecommunications, or IT support? We're hiring a Contact Center Platform Support Specialist I to join our team and provide first-level technical and operational support for our cloud-based

telecommunications Platform.

Working closely with senior administrators and engineers, you'll help keep our contact center running smoothly — supporting users, configuring call routing, and troubleshooting day-to-day issues — while building hands-on expertise in cloud communications and customer experience technologies.

What You'll Do

Provide Level 1 support by responding to incidents, service requests, and technical issues.
Assist with user account creation, permissions, and profile maintenance.
Monitor contact center platform health and escalate issues when necessary.
Support basic configuration of queues, skills, campaigns, and agent profiles.
Assist with maintaining IVR menus, call routing, and call flow documentation.
Perform basic troubleshooting of voice quality, login, headset, and connectivity issues.
Document incidents, resolutions, and support activities within the ticketing system.
Assist with user acceptance testing (UAT) for system updates and new functionality.
Support end-user training and create or update user documentation and knowledge articles.
Generate routine operational reports and performance dashboards.
Coordinate with telecommunications vendors and internal IT teams during issue resolution.
Follow HIPAA, security, and organizational policies when supporting contact center operations.

Requirements:

What You'll Need

Required Qualifications

Associate degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field — or equivalent work experience.
0–2 years of experience in a help desk, technical support, customer service, or contact center environment.
Strong customer service and communication skills.
Basic troubleshooting and analytical abilities.
Ability to quickly learn new software applications and cloud technologies.
Strong organizational skills and attention to detail.
Ability to work independently and collaboratively within a team environment.

Technical Skills

Basic Contact Center Operations · User Account Administration · Incident Management · Customer Service · Ticket Management · Microsoft Office Suite · Microsoft Excel · Basic Reporting · Call Queue Administration · IVR Fundamentals · Cloud Application Support · Documentation · Team Collaboration · Basic VoIP Concepts

Preferred Qualifications

Exposure to cloud contact center platforms such as Five9, RingCentral, Genesys, NICE CXone, or Cisco.
Basic understanding of VoIP or telecommunications concepts.
Familiarity with call center operations or customer service environments.
Experience using Microsoft Excel and Microsoft Office.
Healthcare customer service or patient access experience is a plus.
Five9 Administrator Certification (or willingness to obtain certification after hire).

Core Competencies

Customer Focus · Problem Solving · Communication · Attention to Detail · Time Management · Learning Agility · Teamwork · Accountability · Adaptability · Professionalism

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
The preceding job description does not alter the “at will” status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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account login jobs in albuquerque, nm

Contact Center Platform Support Specialist I Remote - NM, TX, AZ only

Legal Assistant (Office Automation)

Senior Systems Administrator

LIS/IT Support Technician

Driver Check-In Clerk - Sr

Assistant United States Attorney (Civil) Open Continuous

Biomedical Equipment Support Specialist

Assistant United States Attorney (Criminal) Open Continuous

Ministry Support Associate

Troops 2 Transportation: Student Application (CDL)

Nuclear Materials Courier

Industrial Hygienist

Transportation Security Officer

Assistant United States Attorney (Criminal) Open Continuous

Supervisory Physician

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I want to receive the latest job alert for account login in albuquerque, nm

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