Top 398 Customer experience associate Jobs in Albuquerque, Nm

Financial Customer Associate - Albuquerque
Fidelity Investments —Albuquerque, NM
- 8 hour shift
- Office
- High school diploma or GED
- 1 year
- 401(k)
9d
Customer Service Associate - Temporary
Walgreens —Albuquerque, NM
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
4d
Front Desk Associate Midtown
Genesis Health Clubs —Albuquerque, NM
- Part-time
- CPR Certification
- BLS Certification
- Ability to stand for extended periods
- Employee discount
Quick Apply
Customer Service Associate
Walgreens —Albuquerque, NM
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d
Inventory Associate
CarMax Auto Superstores, Inc. —Albuquerque, NM
- $17.58 - $24.51 an hour
- 8 hour shift
- Dealership
- Ability to walk for extended periods
- Merchandising
- Paid jury duty
- Paid holidays
6d
Pharmacy Customer Service Associate
Walgreens —Albuquerque, NM
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
4d
Vans: Seasonal Sales Associate - Coronado Center
Vans —Albuquerque, NM
- $14.00 - $19.20 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Part Time Customer Service Associate
Hertz —Albuquerque, NM
- $15.50 an hour
- Overtime
- Computer literacy
- Writing skills
- Driving
- Paid parental leave
- Health insurance
11d
Vans: Seasonal Sales Associate - Cottonwood
Vans —Albuquerque, NM
- $14.00 - $19.20 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Sales Associate
Tillys —Albuquerque, NM
- Overtime
- Entry level
- Retail sales
- Employee discount
6d
Warehouse Associate
Roadrunner Food Bank of New Mexico —Albuquerque, NM
- $16 an hour
- Microsoft Outlook
- Computer literacy
- Forklift
- Paid training
- 403(b) matching
Quick Apply
ON-CALL TRANSFER ASSOCIATE
French Funerals-Cremations, Inc. —Albuquerque, NM
- Holidays
- English
- Driver's License
- Entry level
Warehouse Associate
B&D Industries, Inc. —Albuquerque, NM
- Construction site
- Customer service
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Associate-Part Time
Hotel 505 Albuquerque —Albuquerque, NM
- $12.50 - $15.00 an hour
- 8 hour shift
- Spanish
- Inventory management
- Hotel
- Flexible schedule
Quick Apply
Customer Service Associate
Savers/Value Village —Albuquerque, NM
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Stock Associate
World Market —Albuquerque, NM
- Part-time
- Merchandising
- 16+ years old
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Sales Associate (Part-Time) - Albuquerque, NM (Foothills Center)
R301US Hibbett Retail, Inc. —Albuquerque, NM
- $14.30 an hour
- Part-time
- Merchandising
- Maintenance
- Organizational skills
Senior Level Accounting Associate
Burgmaier & Associates, Inc. —Albuquerque, NM
- $75,000 - $85,000 a year
- 8 hour shift
- Management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Landscape Sales Associate and Designer
Whelchel Landscape and Construction —Bernalillo, NM
- $50,000 - $90,000 a year
- Full-time
- Hybrid work
- CAD
- Mid-level
- Residential
- Flexible schedule
Quick Apply
3d
Client Support Associate
Polar Inc. —Rio Rancho, NM
- $44,156.96 - $53,178.27 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
- Employee discount
- Professional development assistance
Quick Apply
7h

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Financial Customer Associate - Albuquerque

Fidelity Investments -
Albuquerque, NM

Apply Now

Job Details

Full-time
9 days ago

Benefits

401(k)

Qualifications

Customer relationship building
Client rapport building
High school diploma or GED
Customer engagement
Technical troubleshooting support
Technical Proficiency

Full Job Description

Job Description:

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.

In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role.

As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.

Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.
In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.
Rewards & Recognition: Your achievements will be celebrated as you progress through the program.
This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.

The Expertise and Skills you Bring

Ability to establish rapport and relationships through effective communication
Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.
Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)
Proficiency in navigating and troubleshooting basic technology issues or systems.
Handle a variety of situations and conversations driving towards a resolution suitable for all
Self-motivated teammate with strong social skills who brings energy and passion to the team
Minimum 1 year of customer service experience
High School diploma or GED required

The Value you Deliver

A passion for helping people
Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making
Provide outstanding customer service and communication via voice or digital channels

Our Investments in You

Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed)

Shifts and Hours: Monday – Friday. Training hours are 7:30am – 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am – 10:00pm MST

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Apply Now

Refine Your Search

customer experience associate jobs in albuquerque, nm

Financial Customer Associate - Albuquerque

Customer Service Associate - Temporary

Front Desk Associate Midtown

Customer Service Associate

Inventory Associate

Pharmacy Customer Service Associate

Vans: Seasonal Sales Associate - Coronado Center

Part Time Customer Service Associate

Vans: Seasonal Sales Associate - Cottonwood

Sales Associate

Warehouse Associate

ON-CALL TRANSFER ASSOCIATE

Warehouse Associate

Front Desk Associate-Part Time

Customer Service Associate

Stock Associate

Sales Associate (Part-Time) - Albuquerque, NM (Foothills Center)

Senior Level Accounting Associate

Landscape Sales Associate and Designer

Client Support Associate

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