Top 42 Guest service agent Jobs in Albuquerque, Nm

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Albuquerque, NM
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Guest Service Agent
Residence Inn Albuquerque North —Albuquerque, NM
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Hotel Front Desk Agent
Ramada Albuquerque —Albuquerque, NM
- $16 - $18 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
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Guest Service Agent
Hersha Hospitality Management, LP —Albuquerque, NM
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
MCR Hotels —Albuquerque, NM
- $17.00 - $17.50 an hour
- Weekends as needed
- 18 years or older
- English
- Residential
- Health insurance
- Dental insurance
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Front Desk Associate-Part Time
Hotel 505 Albuquerque —Albuquerque, NM
- $12.50 - $15.00 an hour
- 8 hour shift
- Spanish
- Inventory management
- Hotel
- Flexible schedule
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Front Desk Agent
TownePlace Suites by Marriott —Albuquerque, NM
- $15 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Hotel
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Front Desk Agent
Holiday Inn & Suites Albuquerque Airport —Albuquerque, NM
- $13.00 - $15.50 an hour
- 8 hour shift
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Total Management Systems —Albuquerque, NM
- Inventory management
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Clerk
La Quinta Inn & Suites Albuquerque West —Albuquerque, NM
- $13 - $14 an hour
- No experience needed
- Hotel
- High school diploma or GED
Quick Apply
FRONT DESK AGENT
Isleta Resort & Casino —Albuquerque, NM
- From $15.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Basic math
Quick Apply
12d
Central Reservations Agent
Heritage Hotels & Resorts Corporate Office —Albuquerque, NM
- $16 - $17 an hour
- Weekends as needed
- High school diploma or GED
- Typing
- Communication skills
- Free parking
- 401(k) matching
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Hotel Front Desk Attendant
Extended Stay America Suites Albuquerque - Airport —Albuquerque, NM
- $14 - $16 an hour
- Holidays
- Microsoft Outlook
- Hotel
- Ability to lift 25 pounds
Quick Apply
Front Desk Agent and Shuttle Driver - Staybridge Suites Albuquerque Airport
Staybridge Suites Albuquerque Airport —Albuquerque, NM
- $14 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- Driver's License
- Paid training
- Employee discount
Quick Apply
Doubletree Albuquerque - Front Desk Agent
Aimbridge Hospitality —Albuquerque, NM
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Front Desk Agent
Fairfield Inn & Suites Marriott —Albuquerque, NM
- $15 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Receptionist
Extended Stay America Suites Albuquerque - American Rd —Rio Rancho, NM
- $14 - $15 a year
- Hotel
- Entry level
- Flexible schedule
Quick Apply
RESERVATIONS CLERK
The Pueblo of Sandia —Albuquerque, NM
- $16.82 - $18.93 an hour
- Full-time
- Word processing
- Computer literacy
- Pass drug screening
Front Desk Agent
Marriott Albuquerque —Albuquerque, NM
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
22h
Front Desk Agent
Garner Hotel Albuquerque West —Albuquerque, NM
- $12 - $15 an hour
- Weekends as needed
- Hospitality
- Customer service
- Computer literacy
- Employee discount
Quick Apply

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guest service agent jobs near albuquerque, nm

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

J&P Hospitality Management, LLC -
Albuquerque, NM

Quick Apply

Job Details

Part-time
$14 - $16 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

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Refine Your Search

guest service agent jobs in albuquerque, nm

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Guest Service Agent

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Front Desk Agent

Front Desk Associate-Part Time

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FRONT DESK AGENT

Central Reservations Agent

Hotel Front Desk Attendant

Front Desk Agent and Shuttle Driver - Staybridge Suites Albuquerque Airport

Doubletree Albuquerque - Front Desk Agent

Front Desk Agent

Hotel Front Desk Receptionist

RESERVATIONS CLERK

Front Desk Agent

Front Desk Agent

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