Top 116 Information technology Jobs in Albuquerque, Nm

IT Strategic Account Manager (SAM)
Abba Technologies, Inc. —Albuquerque, NM
- $65,000 - $75,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
User Support Specialist II
Chickasaw Nation Industries —Albuquerque, NM
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Disability insurance
Space Systems IT & Mission Engineering Support
General Dynamics Information Technology —Albuquerque, NM
- $128,039 - $173,229 a year
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid time off
- 401(k) matching
Technical Product Support - EdTech
Securly —Albuquerque, NM
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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Tier 2 Service Desk Technician
Peraton —Albuquerque, NM
- $66,000 - $106,000 a year
- Bachelor of Science
- Office
- Windows
- Health savings account
- Paid holidays
IT Support Technician (CYFD/ITD #10118953)
State of New Mexico —Albuquerque, NM
- $22.62 - $33.93 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Mid-level
9d
IT Operations Specialist
CACI —Albuquerque, NM
- $58,500 - $122,800 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
3d
IT Support Tech 1
University of New Mexico —Albuquerque, NM
- $19.00 - $24.77 an hour
- Full-time
- Hybrid work
- Background check
- High school diploma or GED
- University
- Health insurance
- Dental insurance
8d
IT Support Associate II, OTS
Amazon.com Services LLC —Albuquerque, NM
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Technical Analyst 1
University of New Mexico —Albuquerque, NM
- $4,073.34 - $4,333.34 a month
- Full-time
- Hybrid work
- Background check
- HIPAA
- Windows
- Health insurance
- Dental insurance
Service Desk Analyst (Technical or Patient Support)
Unity —Albuquerque, NM
- Full-time
- Communication skills
- Entry level
Quick Apply
Associate TraCS IT Support Technician (DPS #10118455)
State of New Mexico —Albuquerque, NM
- $20.56 - $30.85 an hour
- Overtime
- Office
- Windows
- High school diploma or GED
5d
Cybersecurity Analyst 1
Sunward Federal Credit Union —Albuquerque, NM
- $28.30 - $35.38 an hour
- Extended hours
- Computer science
- Computer Science
- Office
Quick Apply
9d
IT Systems Administrator (CYFD/ITD #10118954)
State of New Mexico —Albuquerque, NM
- $36.43 - $54.65 an hour
- Full-time
- Computer Science
- Office
- Driver's License
9d
Senior IT Support Technician (NMDOJ #1025)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
13d
Senior IT Support Technician - (DVR #10432+)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
7d
Support Engineer I
PATH FORWARD IT LLC —Albuquerque, NM
- Remote
- Travel
- Ability to lift 25 pounds
- Entry level
IT Database Administrator (CYFD/ITD #30348)
State of New Mexico —Albuquerque, NM
- $36.43 - $54.65 an hour
- Weekends as needed
- Azure
- Computer Science
- System design
Live Nation Albuquerque - IT Support Representative
Live Nation —Albuquerque, NM
- Extended hours
- Clean driving record
- Windows
- Driver's License
- Adoption assistance
Assistant Director Of Information Technology
New Mexico Mortgage Finance Authority —Albuquerque, NM
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply

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IT Strategic Account Manager (SAM)

Abba Technologies, Inc.
Albuquerque, NM

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer Science
Project management experience in technology
Phone communication
Presentations for conferences or internal meetings
High school diploma or GED
Managing clients in a customer support role
Project management
Customer engagement
IT project management
Customer support
Managing projects
Business Administration
Phone etiquette
Certified Project Manager
Business
Client interaction via phone calls
Information Technology

Full Job Description

Job Purpose:

The overall goal of the SAM is to become a trusted business partner with our clients. What this means is the SAM is working with clients on a proactive basis by identifying key areas where the client IT systems and processes are not aligned with IT Best Practices.

The SAM works with Abba personnel to determine what areas are out of alignment. The Abba technical personnel conduct prescheduled alignment visits to capture the current state of IT systems and processes, along with other key information. This information is documented in a system that measures the current system with what the recommended requirements are based on best practices. The SAM takes the outcome of the alignment data in the form of a report. This report is presented to the client on a prescheduled basis. In that review meeting the SAM recommends which are high vulnerabilities and which vulnerabilities do not pose a more immediate issue for the client’s business. The SAM works with the client to schedule any necessary Technology upgrades that were recommended by the alignment process. The planning will coincide with the client budget cycles for timing of project approvals and implementations.

The SAM and the technical alignment engineer work with the Abba internal teams to coordinate the pricing and scheduling of the various projects as part of the process.

Because this is an ongoing process with the client, the client finds our services to be much more valuable. We have created a business relationship that fosters much more teamwork and awareness for both the client and Abba about their IT systems and processes. Abba’s goal is to reduce the number of reactive tickets which translates to client satisfaction as their systems are more available.

The successful candidate will over time be able to grow into the above role as they are trained in the position. We do not expect that the successful candidate will possess experience but they have transferrable skills and experience for the position.

Key Duties and Responsibilities:

· Scheduling the technology alignment engineer for the alignment visits

· Preparing and leading the Client Technology Business Reviews

· Solution or resolutions from the reviews

· Collecting and Compiling Metrics

· Work with clients to complete technology budgets

· Escalated Issues

· Strategic Roadmaps

Requirements and Qualifications:

· Proven customer support experience

· Strong phone contact handling skills and active listening

· Customer orientation and ability to adapt/respond to different types of characters.

· Excellent communication and presentation skills

· Ability to multi-task, prioritize and manage time effectively.

· Strong and proven project management skills

· High school diploma or equivalent; college degree preferred.

Desired Certifications:

· Bachelor’s degree in

o business administration

o information technology

o or a related field

· Project management certification or equivalent experience

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Ability to Relocate:

Albuquerque, NM 87113: Relocate before starting work (Required)

Work Location: Hybrid remote in Albuquerque, NM 87113

Quick Apply

Refine Your Search

information technology jobs in albuquerque, nm

IT Strategic Account Manager (SAM)

User Support Specialist II

Space Systems IT & Mission Engineering Support

Technical Product Support - EdTech

Tier 2 Service Desk Technician

IT Support Technician (CYFD/ITD #10118953)

IT Operations Specialist

IT Support Tech 1

IT Support Associate II, OTS

Technical Analyst 1

Service Desk Analyst (Technical or Patient Support)

Associate TraCS IT Support Technician (DPS #10118455)

Cybersecurity Analyst 1

IT Systems Administrator (CYFD/ITD #10118954)

Senior IT Support Technician (NMDOJ #1025)

Senior IT Support Technician - (DVR #10432+)

Support Engineer I

IT Database Administrator (CYFD/ITD #30348)

Live Nation Albuquerque - IT Support Representative

Assistant Director Of Information Technology

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