Top 730 Software product Jobs in Albuquerque, Nm

Customer Success Specialist
P2C —Albuquerque, NM
- Part-time
- School experience
- Up to 50% travel
- Mid-level
Operator I/II, Production
Rocket Lab Corporation —Albuquerque, NM
- Extended hours
- High school diploma or GED
- US work authorization
- Manufacturing
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Software Product Manager
Faith Comes By Hearing —Albuquerque, NM
- $81,956.52 a year
- Writing skills
- Office
- Travel
Computer Systems - MESA, Hybrid
Sandia National Laboratories —Albuquerque, NM
- $102,400 - $199,700 a year
- Full-time
- Computer Science
- Pass drug screening
- Mid-level
- Relocation assistance
- Health insurance
6d
Inventory Specialist
Wyld —Albuquerque, NM
- $22.00 - $26.75 an hour
- Full-time
- Background check
- ServSafe
- Basic math
- Paid holidays
- Dental insurance
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3d
Licensed Clinical Social Worker
Groups Recover Together, Inc. —Albuquerque, NM
- $60,000 - $75,000 a year
- Full-time
- Addiction Medicine
- Licensed Clinical Social Worker
- Mid-level
Estimator
Enterprise Builders Corporation —Albuquerque, NM
- $75,000 - $120,000 a year
- Full-time
- Customer service
- Engineering
- Mid-level
- Health savings account
- Disability insurance
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12d
Senior Civil Engineer
ASRC Federal —Albuquerque, NM
- Full-time
- 5 years
- Pass drug screening
- Driver's License
- Paid holidays
- Health insurance
Wealth Management Paraplanner
TPM Placement —Albuquerque, NM
- $90,000 - $110,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- 401(k) matching
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LPN- Home Health Administrator and Agency Liaison
AIS Healthcare —Albuquerque, NM
- Full-time
- Nursing
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Commercial Estimator (Albuquerque, NM)
American National Insulation —Albuquerque, NM
- $30,000 - $250,000 a year
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Survey Party Chief - Full Time/No Per Diem
Topographic, CO —Albuquerque, NM
- Full-time
- Mid-level
- Office
- Ability to climb stairs
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Product Specialist, Clinical AI Applications
Indica Labs —Albuquerque, NM
- Full-time
- Computer Science
- Up to 50% travel
- Customer service
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Network Engineer (TS/Q Clearance required)
General Dynamics Information Technology —Albuquerque, NM
- $110,500 - $149,500 a year
- System design
- Mid-level
- Bachelor's degree
- Health insurance
- Paid time off
12d
Traveling General Foreman - Electrical (100% Travel Required)
Premise INC —Albuquerque, NM
- $130,000 - $150,000 a year
- Full-time
- CPR Certification
- Clean driving record
- Construction site
Quick Apply
Business Development Sales Representative (SDA092826)
SelectQuote —New Mexico
- $50,000 - $80,000 a year
- Overtime
- Remote
- 1 year
- Entry level
- Paid training
- Health insurance
6d
Network Engineer Principal (TS/Q clearance required)
General Dynamics Information Technology —Albuquerque, NM
- $111,155 - $150,385 a year
- Computer science
- Computer Science
- 5 years
- Health insurance
- Paid time off
Corporate Finance Manager
Sunward Federal Credit Union —Albuquerque, NM
- $110,889 - $138,612 a year
- Full-time
- 7 years
- Office
- Microsoft Office
Quick Apply
14d
Commercial Relationship Senior Manager, Senior Level
Sunward Federal Credit Union —Albuquerque, NM
- $151,329 - $189,162 a year
- Full-time
- Marketing
- Office
- Microsoft Office
Quick Apply
Test Engineer
Konane —Albuquerque, NM
- $85,397.52 - $92,200.32 a year
- Full-time
- Computer Science
- Bachelor of Science
- Bachelor's degree
- Relocation assistance
Quick Apply
10d

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Customer Success Specialist

P2C -
Albuquerque, NM

Apply Now

Job Details

Part-time

Qualifications

Customer communication
Project management experience in education
Customer relationship building
Driver's License
Data interpretation
Computer skills
CRM system proficiency
Data-driven decision making
Stakeholder relationship building

Full Job Description

About Us:

At P2C, we are dedicated to revolutionizing education through innovative technology solutions. Our mission is to empower educators and students with the tools they need to succeed in an ever-evolving digital landscape. We are looking for a passionate and experienced Customer Success Specialist to join our team and help drive the success and satisfaction of our customers.

Overview:

The Customer Success Specialist reports to the Director, Customer Success and plays a critical role in ensuring smooth, efficient, and organized implementation of Pathway2Careers (P2C) solutions across all customer accounts. Through strong project management and attention to detail this position enables the Customer Success team the ability to provide high-quality end-to-end services for all customers. This role will serve P2C Customers including our largest client in New Mexico.

Duties/Responsibilities:

Delivers implementation and onboarding services for P2C Solutions, ensuring a positive first impression.
Provide training and support to users, helping them maximize the benefits of our technology included but not limited to platform integrations.
Represent P2C at meetings, conferences, convenings, etc. to promote P2C usage with P2C customers including our New Mexico client.
Develop and manage long-term asynchronous training plans that adds value and improves customer experience.
Review customer-facing materials and internal workflows, identifying gaps and recommending improvements that enhance clarity and efficiency.
Independently and collaboratively produces analysis findings that inform client strategies. Such as:
- Provide timely, accurate status updates in HubSpot to support optimization and increased adoption across all states.
- Gather and analyze customer feedback to inform product development and improve customer satisfaction.

Contribute operational insights that improve implementation processes and customer experience.
Act as a reliable internal liaison to ensure customer implementation needs are documented, assigned, and resolved by the appropriate team members.
Often leads ad hoc solution efforts and cross-practice services.
Defines, prioritizes and achieves strategic objectives for programs and/or projects.
Responsible for traveling to client sites 2-4 days a week, as needed, to support schools in New Mexico ; and other states as necessary.
Assist as needed with logistics for events and conferences, including planning, scheduling, vendor coordination, and on-site operations.
Stay up-to-date with industry trends and best practices in education technology and customer success.
Collaborate with internal teams, including Sales, Product Development, and Support, to address customer needs and improve the overall customer experience.
Develop and deliver customer success plans, including goals, milestones, and key performance indicators (KPIs).
Gather and analyze customer feedback to inform product development and improve customer satisfaction.
Travel will be 30-50% to client locations and conferences.
Performs other related duties as assigned.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Qualifications:

Bachelor’s degree in Education, Business, or a related field (Master’s degree in education and/or at least 5 years of secondary math teaching experience preferred).
3+ years of experience in customer success, account management, or a related role within the education technology industry.
Strong understanding of the education sector and its unique challenges and opportunities.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse stakeholders.
Proven ability to manage multiple accounts and projects simultaneously, with a strong attention to detail.

Analytical mindset, with the ability to gather and interpret data to drive decision-making.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Passion for education and a commitment to improving outcomes for students and educators.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Prolonged periods of standing.
Must maintain a valid driver's license, reliable personal transportation, and proof of current automobile insurance.
Must be able to maintain a 30-50% travel schedule (via flying or driving depending on location) to various locations within the United States.
Must be able to lift up to 25 pounds at times.

EEO statement:

P2C and Employment Partners subscribe to a policy of equal opportunity. Our employment practices are without regard to age, race, color, ethnicity, national origin, religion, creed, gender, sexual orientation, disability or medical history/condition, genetic information, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws.

Work Location: Remote

Apply Now

Refine Your Search

software product jobs in albuquerque, nm

Customer Success Specialist

Operator I/II, Production

Software Product Manager

Computer Systems - MESA, Hybrid

Inventory Specialist

Licensed Clinical Social Worker

Estimator

Senior Civil Engineer

Wealth Management Paraplanner

LPN- Home Health Administrator and Agency Liaison

Commercial Estimator (Albuquerque, NM)

Survey Party Chief - Full Time/No Per Diem

Product Specialist, Clinical AI Applications

Network Engineer (TS/Q Clearance required)

Traveling General Foreman - Electrical (100% Travel Required)

Business Development Sales Representative (SDA092826)

Network Engineer Principal (TS/Q clearance required)

Corporate Finance Manager

Commercial Relationship Senior Manager, Senior Level

Test Engineer

I want to receive the latest job alert for software product in albuquerque, nm

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