Top 42 Customer care manager Jobs in Alburtis Pa

Client Associate - Employee Benefits
Gallagher Benefit Services —Emmaus, PA
- Full-time
- Basic math
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health savings account
Customer Experience Account Manager - Custom Engineered Solutions
ABEC Inc —Bethlehem, PA
- Full-time
- Up to 50% travel
- Writing skills
- Engineering
Senior Manager - Customer Focus
Lutron Electronics Co., Inc —Coopersburg, PA
- Full-time
- 7 years
- Office
- Master's degree
Client Services Manager
Senior Helpers - Lehigh Valley —Allentown, PA
- $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Employee discount
Quick Apply
DEXIS Project Manager, Customer Experience (Hybrid-Quakertown, PA)
Dexis —Quakertown, PA
- $79,800 - $143,400 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Client Services Representative, Interactive Response Technology (IRT) (2nd Shift)
IQVIA —Bethlehem, PA
- $42,700 - $106,800 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Work from home
6d
Manager - Customer Success Enablement
Penske Truck Leasing and Logistics —Reading, PA
- Marketing
- Pass drug screening
- Office
- Work from home
13d
Client Engagement Manager
Altitude Marketing —Emmaus, PA
- Research
- Office
- Senior level
- Profit sharing
- Paid holidays
Client Manager - Employee Benefits
Gallagher Benefit Services —Emmaus, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Client Success & Project Coordinator
The Honey Done List Co. —Germansville, PA
- $500 - $1,250 a month
- Temporary
- Hybrid work
- Background check
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Senior Director, Global Head of Client Services - Clinical Trials Division
Thermo Fisher Scientific —Allentown, PA
- $157,700 - $236,525 a year
- Full-time
- 11+ years
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Customer Experience Manager
Weis Markets —Reading, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
5d
Customer Service - Self Storage Manager
Public Storage —Easton, PA
- $17 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
Client Care Representative, Part Time/Full Time
Humane Pennsylvania —Reading, PA
- From $13.85 an hour
- Part-time
- Customer service
- Writing skills
- Communication skills
- Health insurance
- Dental insurance
Industrial Athletic Trainer/Injury Prevention Specialist, FT. Client Located in Quakertown and Kulpsville Region
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Spanish
- Current TB test
- Up to 50% travel
4h
Client Success & Growth Manager
Dogtopia Easton —Easton, PA
- $18 - $20 an hour
- Full-time
- Sales
- Customer service
- Business development
- Paid time off
- Employee discount
Quick Apply
4d
Animal Care/Boarding/Client Services, Part Time
Humane Pennsylvania —Reading, PA
- From $13.85 an hour
- Part-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Brokerage Registered Client Service Associate - Allentown, PA
Truist Bank —Allentown, PA
- Full-time
- English
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Project Director - DE Highway Client Service Leader
HNTB Corporation —Allentown, PA
- Full-time
- Master's degree
- Bachelor's degree
- Mentoring
22h
Customer Service Manager
Hobby Lobby —Easton, PA
- $15.75 - $16.75 an hour
- Part-time
- Computer literacy
- Team management
- Computer skills
- Paid holidays
- Disability insurance
8d

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Client Associate - Employee Benefits

Gallagher Benefit Services -
Emmaus, PA

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Health savings account
Dental insurance
401(k)
Flexible spending account
Matching gift program
Parental leave
Vision insurance
Flexible schedule

Qualifications

Basic math
Employee relationship building
High school diploma or GED
Productivity software
Technical Proficiency

Full Job Description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

As a Client Associate on the Employee Benefits team, you will support account managers in delivering high-quality service to clients. This is a great opportunity to build industry knowledge while gaining hands-on experience with benefits programs and client service.

You’ll assist with day-to-day account activities, collaborate with internal teams, and help ensure client needs are met accurately and efficiently. In this role, you’ll learn the fundamentals of employee benefits, strengthen your organizational and problem-solving skills, and grow in a fast-paced, team-oriented environment. All work is completed under the guidance of experienced team members, providing strong mentorship as you develop. As your knowledge and confidence grow, you’ll have the opportunity to take on more responsibility and contribute more independently.

How you'll make an impact

Maintain and prioritize a task list on a regular basis as directed
Provide support to local GBS office by completing ad hoc administrative tasks as needed and directed
Learn and support the Client Service Cycle with oversight from experienced team members to ensure a seamless renewal process and retain the business
Study and apply Gallagher’s resources, available tools, established work products and knowledge to maximize efficiency and effectiveness in client deliverables with oversight from experienced team members
Establish positive relationships within the branch
Complete all training necessary to become familiar with the GBS Professional Standards, including Peer Review
Assist Client Service Manager with the preparation of RFPs, coordinate vendor responses, and support the development of client presentations
Leverage team members to ensure timely delivery of requests for clients, vendors and internal partners
Develop strong oral and written communication skills, demonstrated through the ability to effectively present in open enrollment meetings, participate on client calls and correspond via email
Be innovative and don’t be satisfied with the status quo! Generate new and practical ideas, always look to improve
Maintain up-to-date records in Document Management System (DMS)
Comply with Gallagher’s processes, BOSS standards and office initiatives.
Complete training and professional development to gain understanding of the insurance industry
Exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way.

About You

Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills.

Preferred: Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships.

Behaviors: Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

Preferred: Life & Health License (or obtained within first 90 days of employment)

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave

Other benefits include:

Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

Refine Your Search

customer care manager jobs in alburtis pa

Client Associate - Employee Benefits

Customer Experience Account Manager - Custom Engineered Solutions

Senior Manager - Customer Focus

Client Services Manager

DEXIS Project Manager, Customer Experience (Hybrid-Quakertown, PA)

Client Services Representative, Interactive Response Technology (IRT) (2nd Shift)

Manager - Customer Success Enablement

Client Engagement Manager

Client Manager - Employee Benefits

Client Success & Project Coordinator

Senior Director, Global Head of Client Services - Clinical Trials Division

Customer Experience Manager

Customer Service - Self Storage Manager

Client Care Representative, Part Time/Full Time

Industrial Athletic Trainer/Injury Prevention Specialist, FT. Client Located in Quakertown and Kulpsville Region

Client Success & Growth Manager

Animal Care/Boarding/Client Services, Part Time

Brokerage Registered Client Service Associate - Allentown, PA

Project Director - DE Highway Client Service Leader

Customer Service Manager

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