Top 231 Hotel front desk Jobs in Alexandria Va

Hotel Front Desk Agent/Guest Service Agent
RIVERSIDE HOTELS LLC —Alexandria, VA
- Weekends as needed
- Hotel
- Computer skills
- Marketing
- On-the-job training
Quick Apply
Guest Service Provider / Hotel Front Desk
Hilton Garden Inn Falls Church —Falls Church, VA
- $19 an hour
- Part-time
- No experience needed
- English
- Hotel
Quick Apply
Guest Service Agent
Courtyard by Marriott Alexandria Old Town/Southwest —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Hotel Front Desk/GSA
Arlington Court Suites —Arlington, VA
- $17.00 - $17.50 an hour
- Part-time
- Inventory management
- Mid-level
- Hotel
Quick Apply
Front Desk Agent
The Jefferson Hotel, Washington DC —Washington, DC
- $33.91 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
Guest Experience Expert-Front Desk
Marriott International, Inc —Arlington, VA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Embassy Suites Springfield —Springfield, VA
- $16 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
3d
Front Desk Agent
TownePlace Suites Springfield —Springfield, VA
- $17.00 - $17.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d
Front Desk Agent
Hilton Garden Inn/Hampton Inn DCA —Arlington, VA
- $17.50 - $18.00 an hour
- Full-time
- Hotel
- High school diploma or GED
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
10d
Front Office Host
Hyatt Regency Crystal City —Arlington, VA
- $25 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
- Employee stock purchase plan
- Health insurance
Guest Service Agent (Front Desk Agent) and Night Auditor
RIVERSIDE HOTELS LLC —Alexandria, VA
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
10d
Front Desk Agent
Courtyard Springfield —Springfield, VA
- $16.50 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Lobby Host (Front Desk Agent) - Arlo Hotels
Arlo DC —Washington, DC
- $23 an hour
- Full-time
- Inventory management
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt House Washington DC Convention Center —Washington, DC
- $20 an hour
- Hotel
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Service/Front Desk Agent - Hotel Washington
Schulte Boutique + Lifestyle —Washington, DC
- $22.69 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Desk Agent
Front Desk Agent Marriott Hotel —Springfield, VA
- $17.00 - $17.50 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
14d
PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
3d
Front Office Agent
Hyatt Regency Tysons Corner —Tysons Corner, VA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Hotel
- Organizational skills
- Tuition reimbursement
- Paid time off
Guest Service Agent
Springfield Residence Inn by Marriott —Springfield, VA
- $17 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Guest Service Representative
Marriott International, Inc —Washington, DC
- $26.06 - $30.95 an hour
- Full-time
- Entry level
- Resort

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hotel front desk jobs near alexandria va

Hotel Front Desk Agent/Guest Service Agent

RIVERSIDE HOTELS LLC -
Alexandria, VA

Quick Apply

Job Details

Full-time

Benefits

On-the-job training

Qualifications

Public relations

Full Job Description

Hotel Front Desk/ Guest Service Agent

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.

Join us as our Hotel Guest Service Agent/Front Desk at our Holiday Inn Express located at 6055 Richmond Hwy Alexandria, VA 22303. (Room Count:86)

Successful Candidate will be able to :

Have open availability to work weekdays, weekends, and holidays.
Previous hotel Front Desk experience is preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
IHG experience
Must possess excellent public relations skills and warm and friendly attitude

Summary: Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required.

Job Duties

Provides courteous guest service by responding promptly and efficiently to inquiries, requests, complaints, and by accurately processing guest mail and messages.
Coordinates the delivery of guest services by other hotel departments and outside businesses.
Processes all incoming and outgoing reservation and cancellation requests in a timely manner by mail, telephone, in person, and via the franchise system.
Assists guests upon arrival and handles check-in procedures swiftly and accurately, as per brand and Baywood requirements.
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximizes room revenue and occupancy levels through suggestive selling for upsell potential as well as walk in guests.
Has knowledge of marketing programs applicable to the hotel, local area, and all hotel functions and outlets, and properly presents the programs to guests.
Handles departmental accounting of monies, receipts, guest accounts, and other forms of credit. Operates the department’s cash register.
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication.
Operates PBX (switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, as well as maintains guest and staff privacy and security.
Operates the franchise terminal and performs designated maintenance tasks. Has understanding of in-house computers and monitors computer accuracy to ensure maximum occupancy.
Maintains procedures for credit control and handling of financial transactions.
Maintains procedures for security of monies, guest security and emergency procedures.
Receives departmental-related guest complaints and ensures corrective action is taken. Completes brand specific log and follows brand protocol for guest complaints, including escalation to management if needed, and completed follow up.
Performs other assignments as requested.
Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards.
Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges.
Transfers charges and deposits to master accounts.
Closes necessary accounts at month end.
Prepares final reports of all daily revenue summaries.
Posts all room and tax revenues and late charges.
Ensures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties)
Operates and/or understands in-house computer systems.
Maintains positive communication with accounting department.
Follows all company policies and procedures as outlined in Policy Manual.
Is skilled in and responsible for Life Safety Procedures and equipment.
Participates (at some properties) in MOD schedule.
Additional duties may be added at any time at the discretion of management.

Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. M/F/Vets/Disabled

Quick Apply

Refine Your Search

hotel front desk jobs in alexandria va

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