Top 136 Reservation agent Jobs in Alexandria Va 22309

Front Desk Agent Supervisor
TownePlace Suites Springfield —Springfield, VA
- Full-time
- Computer literacy
- Mid-level
- Hotel
2d
Guest Service Agent
Hilton DC National Mall The Wharf —Washington, DC
- $30.25 an hour
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
8d
Front Desk Agent - Residence Inn Alexandria Carlyle
Coury Hospitality —Alexandria, VA
- $18 an hour
- Full-time
- Clean driving record
- Writing skills
- English
Quick Apply
12d
Reservations Agent
Riggs Washington DC —Washington, DC
- $24 an hour
- Full-time
- No experience needed
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Front Desk Agent
TownePlace Suites Springfield —Springfield, VA
- $17.00 - $17.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent (Front Desk Agent) and Night Auditor
RIVERSIDE HOTELS LLC —Alexandria, VA
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
PM/Overnight Front Desk Agent
Marriott International, Inc —Washington, DC
- $30.95 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Resort
Hotel Front Desk Agent/Guest Service Agent
RIVERSIDE HOTELS LLC —Alexandria, VA
- Weekends as needed
- Hotel
- Computer skills
- Marketing
- On-the-job training
Quick Apply
Guest Service Agent I
Salamander Employer DC, LLC —Washington, DC
- $25 an hour
- Weekends as needed
- Microsoft Excel
- English
- Bachelor's degree
Quick Apply
Front Office Agent
Riggs Washington DC —Washington, DC
- $24 an hour
- Weekends as needed
- Hotel
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Guest Service Agent
The Watergate Hotel —Washington, DC
- $25 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Bachelor's degree
Quick Apply
Guest Services Agent
Viceroy Washington DC —Washington, DC
- $20 - $25 an hour
- Computer literacy
- Hotel
- High school diploma or GED
12d
Front Desk Agent
Wingate by Wyndham Springfield - S&P Winspring LLC —Springfield, VA
- $15.00 - $16.50 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
- Free parking
- Dental insurance
Quick Apply
2d
Front Desk Agent
Donohoe Hospitality Services —Arlington, VA
- $19 an hour
- Part-time
- Residential
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
Onsite Travel Coordinator
Hui Huliau —Springfield, VA
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
Guest Service Agent
Kimpton Hotels & Restaurants —Washington, DC
- $24.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Office Supervisor
Front Desk Agent Marriott Hotel —Springfield, VA
- $21.00 - $21.50 an hour
- Full-time
- Mid-level
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
2d
FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay
B.F. Saul Company Hospitality Group —McLean, VA
- $19 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Royal Service Agent
FAIRMONT —Washington, DC
- $23 - $25 an hour
- Overnight shift
- US work authorization
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Fairfield Inn & Suites by Marriott Washington, DC/Downtown —Washington, DC
- $21 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
14d

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Front Desk Agent Supervisor

TownePlace Suites Springfield -
Springfield, VA

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

TownePlace Suites Springfield

6245 Brandon Ave

Springfield, VA 22150

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

reservation agent jobs in alexandria va 22309

Front Desk Agent Supervisor

Guest Service Agent

Front Desk Agent - Residence Inn Alexandria Carlyle

Reservations Agent

Front Desk Agent

Guest Service Agent (Front Desk Agent) and Night Auditor

PM/Overnight Front Desk Agent

Hotel Front Desk Agent/Guest Service Agent

Guest Service Agent I

Front Office Agent

Guest Service Agent

Guest Services Agent

Front Desk Agent

Front Desk Agent

Onsite Travel Coordinator

Guest Service Agent

Front Office Supervisor

FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay

Royal Service Agent

Guest Service Agent

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