Top 293 It support specialist Jobs in Alhambra, Ca

PC Desktop Support Analyst I (on-site)
AHMC Healthcare —Alhambra, CA
- $25.44 - $31.83 an hour
- Full-time
- Computer science
- Computer Science
- HIPAA
Helpdesk Operator (Temp)
Panda Restaurant Group —Rosemead, CA
- $24.00 - $30.50 an hour
- Email
- Hybrid work
- High school diploma or GED
- Entry level
- 401(k) matching
- Gym membership
Quick Apply
Junior IT Support Technician (Hybrid)
We Solve Problems —Beverly Hills, CA
- $70,000 a year
- Full-time
- Hybrid work
- Windows
- Reliable transportation
- Communication skills
- Paid training
- Health insurance
Quick Apply
6d
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
13d
Tech Support
Mutual Trading Company —El Monte, CA
- $22 - $27 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Lucas Horsfall —Los Angeles, CA
- $65,000 - $85,000 a year
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
5d
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Service Desk Analyst
Financial Partners Credit Union —Downey, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
5d
Help Desk Support Specialist (Remote - LA Based)
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Remote
- Background check
- Current TB test
- Analysis skills
- AD&D insurance
- Paid holidays
11d
Help Desk Analyst
Din Tai Fung North America —Arcadia, CA
- $28.10 - $33.65 an hour
- Weekends as needed
- Hybrid work
- Hospitality
- 18 years or older
- Google Workspace
- Health savings account
- Health insurance
IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT User Support Specialist
Greenberg Traurig —Los Angeles, CA
- $39.90 - $44.71 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health savings account
- Disability insurance
14d
IT Help Desk - Support Specialist
Arakelian Enterprises Inc —Irwindale, CA
- $26.00 - $41.70 an hour
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
IT Support Coordinator (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
- Wellness program
- Health insurance
12d
IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Health insurance
- Dental insurance
IT Assistant
Property Management Associates —Culver City, CA
- $28 - $30 an hour
- Full-time
- Background check
- Residential
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
L A Federal Credit Union —Glendale, CA
- $26.51 - $38.75 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Hardware Support Technician
Carlton Fields —Los Angeles, CA
- $110,000 - $120,000 a year
- Online Application
- Office
- Windows
- 1 year
- Profit sharing
- Commuter assistance
Quick Apply

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it support specialist jobs near alhambra, ca

PC Desktop Support Analyst I (on-site)

AHMC Healthcare -
Alhambra, CA

Apply Now

Job Details

Full-time
$25.44 - $31.83 an hour

Qualifications

English

Full Job Description

Overview:

The PC Desktop Support Analyst will assist with performing the daily operational activities, providing front-line technical services. Responsibilities of the PC Desktop Support Analyst includes triaging, diagnosing, and investigating incidents/service requests, resolving incidents/service requests when possible, escalating tickets when appropriate, coordinating communications between team members and customer, closing resolved incidents/requests, and ensuring thorough documentation of relevant details including the steps taken during investigation and resolution. The PC Desktop Support Analyst will assist with maintaining, analyzing, repairing, and performing upgrades to computer systems, telecommunication devices, printers, fax machines, mobile devices, and other peripherals managed by the department while ensuring optimal performance.

Responsibilities:

ESSENTIAL JOB FUNCTIONS

Responsible for service operations ITSM process, with emphasis on incident/request management and problem management; ensures that IT incidents and service requests are resolved in accordance with service level targets and meets customer expectations; provides solutions while investigating problems to help minimize the impact of IT incidents.
Executes incident management processes, including analyzing and resolving hardware and software issues; maintains, analyzes, repairs, and performs upgrades to resolve incidents involving computer systems, telecommunication devices, printers, fax machines, mobile devices, and other peripherals managed by the department.
Executes access management and request fulfillment processes, reviewing request to ensure adherence to established policies and procedures, communicates with customers to set expectations, provides recommendations, and obtains necessary approvals prior to fulfillment or escalation.
Escalates incidents and services requests to other support teams members and vendor resources as issues, risks, and/or permission limitations are identified.
Demonstrates strong analytical and problem solving skills while working well both independently and in collaborating with others to complete assignments to meet deadlines, delivering quality results, and following policies and procedures.
Thoroughly communicates progress and information with customers and team members in the form of verbal and written communication, including capturing in service management systems the details of the incident/request, steps taken during investigation, and method of resolution.
Monitors and participates in end-user support and education of information systems.
Participates in efforts to review business needs, evaluate and identify solutions, engage in activities to upgrade or deploy new technology, and update service catalogue and define service levels when new services are supported.
Monitors and participates in end-user support and education of information systems.

Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers.
Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
Provides exceptional customer service in person, on the phone, or via email as appropriate.
Maintain a high level of employee morale within the team.
Attends and participates in meetings, committees, and training sessions as directed by Director of Information Technology.
Ability to work a flexible schedule, including flexibility to provide on call support.
Abide by AHMC Code of Conduct and HIPAA compliance.
Perform additional duties as assigned.

Qualifications:

TRAINING/EXPERIENCE

Help desk experience preferred.
Experience with Microsoft Office, Windows, Windows Server, Remote Desktop, Active Directory and Exchange, printer/peripheral device troubleshooting, and support for mobile devices and tablets.
Knowledge in the area of PC hardware and components, including desktops, laptops, mobile devices, printers, and other peripherals that connect to these devices.
Familiar with PCs, related software, and operating systems.
Experience troubleshooting connectivity issues and conducting/troubleshooting system diagnostics.
Experience developing and deploying PC images and application packages.
Experience with service management and asset management systems a plus.
Excellent interpersonal, communication, and written documentation skills.
Must have the ability to speak, interpret and follow verbal and written instructions in English.
Strong problem solving and analytical skills.

EDUCATION/CERTIFICATION/LICENSE

Associate’s degree in Computer Science or related field preferred.

Apply Now

Refine Your Search

it support specialist jobs in alhambra, ca

PC Desktop Support Analyst I (on-site)

Helpdesk Operator (Temp)

Junior IT Support Technician (Hybrid)

IT Help Desk Specialist

IT Support Technician

Tech Support

Desktop Support Technician

IT Support Technician

Service Desk Analyst

Help Desk Support Specialist (Remote - LA Based)

Help Desk Analyst

IT Helpdesk Support

IT User Support Specialist

IT Help Desk - Support Specialist

Desktop Technician - Los Angeles, CA

IT Support Coordinator (Contract Role)

IT Support Specialist (Contract Role)

IT Assistant

IT Support Specialist

Hardware Support Technician

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