Top 3123 Customer support & client services Jobs in Aliso Viejo, Ca

Call Center Representative
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Care Center Representative
Mechanics Bank —Irvine, CA
- $20.00 - $31.83 an hour
- Full-time
- Spanish
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
Front Desk Clerk
Nexus HealthSpan —Mission Viejo, CA
- $24.86 - $29.94 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Inventory management
- Relocation assistance
- 401(k)
Quick Apply
7d
Customer Service Representative - 1st Shift (Hybrid)
Stryker —Irvine, CA
- $23.41 - $30.80 an hour
- Overtime
- Salesforce
- Mid-level
- Office
- Health savings account
- AD&D insurance
6d
Front Desk Receptionist and Administrative Assistant
Laguna Beach Aesthetics —Laguna Beach, CA
- $3,000 a month
- Part-time
- Google Workspace
- Computer literacy
- Administrative experience
Quick Apply
Part-Time Retail Sales Associate
KOHLS —Laguna Niguel, CA
- $18.75 - $27.10 an hour
- Part-time
- Writing skills
- Merchandising
- 16+ years old
- Disability insurance
- Dental insurance
Property Associate
US AMR-Jones Lang LaSalle Americas, Inc. —Irvine, CA
- $31.25 - $33.65 an hour
- Online Application
- Office
- Administrative experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Personal Assistant
Khorra —Orange County, CA
- $25 - $35 an hour
- Contract
- Hybrid work
- Up to 50% travel
- Customer service
- Research
Quick Apply
Customer Service Representative I
WESTERN GROWERS GROUP —Irvine, CA
- $35,288.32 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Data analysis skills
- HIPAA
Quick Apply
Community Associate, 400 Spectrum Center (Irvine)
WeWork —Irvine, CA
- $23 - $25 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid parental leave
- AD&D insurance
Customer Service Representative I
WESTERN GROWERS ASSURANCE TRUST —Irvine, CA
- $35,288.33 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Data analysis skills
- HIPAA
Quick Apply
6d
Resident Services Associate
FirstService Residential —Mission Viejo, CA
- $23 - $25 an hour
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Health savings account
- Paid holidays
Quick Apply
4d
Greeter/Host, South Coast Plaza
Hermès Paris —Costa Mesa, CA
- $26 - $28 an hour
- Full-time
- Microsoft Excel
- Communication skills
- Entry level
- Profit sharing
- Paid parental leave
Customer Service Representative
Plush Transportation —Laguna Hills, CA
- From $18 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
Copay Assistance Clerk
AmeriPharma —Laguna Hills, CA
- $22 - $24 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Front Office Assistant
RemotelyHR —Irvine, CA
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Profit sharing
- Health insurance
Quick Apply
9d
Front Desk Consultant
Massage Heights - Mission Viejo —Mission Viejo, CA
- $25 - $58 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Patient Representative - Full Time
Riverside Medical Clinic —Temescal Valley, CA
- $23.00 - $33.18 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
11d
Office Administrative Assistant
Mission Landscape Companies, Inc —Santa Ana, CA
- $23 - $25 an hour
- Full-time
- Spanish
- English
- Research
Quick Apply
Customer Service Representative-E?Procurement
Aramark —Irvine, CA
- $22 - $27 an hour
- Holidays
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays

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Call Center Representative

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour

Benefits

Health savings account
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Caseload management
Managing clients in a customer support role
CRM system proficiency
Escalation handling
Client interaction via phone calls

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $800 – $1,300

Full-time | 40 hours per week. Overtime required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact

Manage a high volume of inbound client calls with professionalism and confidence
Strive for first-call resolution whenever possible while ensuring accuracy and compliance
Respond to client emails, text messages, and occasional live chats within service level expectations
Provide clear guidance regarding required documentation and next steps
Demonstrate empathy while maintaining structure and call control

Drive Document Collection & Case Progress

Proactively request tax-related and financial documentation
Review submitted documents for completeness and internal compliance standards
Ensure all materials are properly uploaded and organized in company CRM

Maintain Accurate Case Records

Document all interactions thoroughly in our CRM system
Track open communication tickets and ensure timely resolution
Collaborate cross-functionally with case managers and internal teams

Escalate Appropriately

Recognize when an issue requires additional support
Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

3-5 years of experience in customer service, client support, call center
Comfortable handling high call volume in a structured environment
Focused on resolving client needs efficiently while maintaining service quality
Strong written and verbal communication skills
Experience working within a CRM or ticketing system
Organized, detail-oriented, and process-driven
Able to manage follow-ups and multiple open cases simultaneously
Experience in tax services, document processing, loan processing, or financial services is a plus but not required.
Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Pay: $24.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer support & client services jobs in aliso viejo, ca

Call Center Representative

Care Center Representative

Front Desk Clerk

Customer Service Representative - 1st Shift (Hybrid)

Front Desk Receptionist and Administrative Assistant

Part-Time Retail Sales Associate

Property Associate

Personal Assistant

Customer Service Representative I

Community Associate, 400 Spectrum Center (Irvine)

Customer Service Representative I

Resident Services Associate

Greeter/Host, South Coast Plaza

Customer Service Representative

Copay Assistance Clerk

Front Office Assistant

Front Desk Consultant

Patient Representative - Full Time

Office Administrative Assistant

Customer Service Representative-E?Procurement

I want to receive the latest job alert for customer support & client services in aliso viejo, ca

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