Position Overview
Title: Human Resources Coordinator
Reports To: Director of Human Resources
Work-site 1: Corporate, Irving, TX 75062 (Once a week travel to corporate office is required)
Work-site 2: Home (work remotely from designated home location on non-office days)
Shift Schedule: Monday - Friday, 40 hours as needed to fulfill job duties
Job Classification: Full-time, Exempt, Non-Supervisory
Base Compensation: $40,000 - $45,000 Annual Salary
Benefits: Full Benefits Package (Medical, Dental, Vision, Vacation, Sick, 401(k) and more)
Pay Period: Bi-Weekly Payroll
Start Date: ASAP
About LG-OSS
LG-OSS is a full-service Logistics, Transportation, and Supply Chain company servicing customers globally. We are committed to delivering superior supply chain solutions, dedicated material handling, inventory management and associated transportation solutions to major corporations and governments. Our Mission is to exceed customer expectations in the provision of supply-chain and logistics solutions by delivering operational excellence using customized solutions.
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Position Purpose
- The Human Resources Coordinator will report to the Director of Human Resources. As an HR Coordinator you are a flexible HR professional who is quick to respond for support and is detail oriented when completing complex tasks. In this role you will be responsible for performing HR-related duties on a professional level and work closely with the leadership group in supporting varied responsibilities, primarily in the areas of onboarding, engagement, policy, procedure, and compliance adherence.
- This position carries out responsibilities in the following functional areas: pre-hire processing, orientation, onboarding, benefits enrollment support, employee engagement, and many other HR functions.
- Under the leadership of the Director of Human Resources, the HR Coordinator will also be responsible for processing HR mail, preparing employment verification letters, and assisting employees during open enrollment with basic benefit questions. The HR Coordinator will actively administer onboarding checklists, conduct milestone check-ins with new hires, and serve as a reliable point of contact for employee support. The HR Coordinator will participate in engagement initiatives, assist with recognition programs, and be able to fill in when other HR members are out of office.
The LG-OSS HR Coordinator Employee Value Proposition
A Strategic Opportunity
The LG-OSS HR Coordinator EVP angle is not that this is a glamorous HR role. It is that this is a career-building HR operations role for someone who wants to learn how HR actually works inside a real business. The role is particularly valuable for someone who wants to expand the breadth of their HR knowledge beyond recruiting since the position includes pre-hire processing, background and drug screen coordination, I-9 verification, onboarding paperwork, HRIS entry, benefits support, 30/60/90-day check-ins, employee questions, engagement support, employment verification, compliance, metrics, lite HR administration, and more. This is not simply a support position; it is a high-exposure, high-accountability development opportunity for an early-career professional who wants to accelerate their career growth through hands-on ownership, operational problem-solving, and broader business exposure.
Beyond Recruiting
The role is responsible for supporting pre-hire documentation, coordinating background and drug screen processes, assisting with onboarding, coordinating with third party support vendors, supporting the development of HR marketing and employee engagement materials, and serving as the primary onsite office administrator. However, the role is more than just admin support and also requires strong upward communication, proactive feedback, persistence, troubleshooting, collaboration, credibility, and forward-thinking problem solving.
Career Acceleration Through Broad Experience
The real long-term value of a role on the LG-OSS HR team is more than “join a stable company with benefits.” The real value proposition is:
Join a team where early-career professionals can gain unusually broad experience, develop faster than in a narrow corporate role, and accumulate measurable contributions that build a stronger resume and better positioning for future opportunities and career advancement.
This is especially relevant for candidates with one to three years of recruiting and/or HR experience and understand the basics but need meaningful exposure to business operations, candidate management, process improvement methodologies, analytics and reporting, HR operations, and cross-functional execution.
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Our Ideal Candidate is Growth-Minded and NOT Comfort-Seeking
This is a role for someone who wants to become more capable, more confident, and more marketable in the HR profession. The HR Coordinator will work directly with HR leadership, collaborate with third-party recruiting partners and internal stakeholders, and help ensure that new employees have a clear, professional, and positive transition into the organization. In many organizations, early-career HR professionals are limited to repetitive administrative tasks. At LG-OSS, the HR Coordinator has the opportunity to understand how people, process, compliance, communication, systems, vendors, and field operations work together inside a logistics and supply chain business.
The value of this opportunity is not that the role is easy or perfectly predictable. The value is that the right person can gain meaningful HR experience, build practical judgment, improve processes, support employees, and develop the skills needed for future growth into HR Generalist, HR Operations, Employee Experience, Onboarding, or HR Business Partner career paths. For a growth-minded HR professional, LG-OSS can be a practical development platform – a place to build confidence, sharpen follow-through, strengthen communication, learn HR systems, support real employees, and become better prepared for the next stage of an HR career.
Our Core Values
The P.A.L.S framework is a standard for supervisors, managers, staff, and leadership.
PRIDE is when we derive satisfaction from one's own achievements and completion of daily tasks at a higher level than the status quo.
ACCOUNTABILITY is how we honor our commitments to our customers, our business and each other by owning our actions, words, and choices.
LOYALTY is the commitment to support each other in personal and professional success on and off the job.
SERVICE is the desire for each person to discover their heart to serve, answers their call to lead, and summons their courage to engage for the better of all.
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Your Benefits and Total Rewards
We believe people are multi-dimensional – so rewards should be too! Our Total Rewards program is designed to impact your mind, body, and soul for a healthier, more fulfilled you. Our updated Total Rewards and Compensation program reflects our ongoing commitment to supporting your health, well-being, financial security, and career growth in all stages of life.
Our comprehensive Total Rewards package for eligible employees (full-time status achieved with a 32-hour workweek) includes,
- Financial Benefits and Compensation
- Health and Medical Insurance Benefits
- Work-Life Balance and PTO
- Life and Family Benefits
- Professional Growth and Development
- Intangible and Cultural Benefits
- Additional Perks and Incentives
Eligibility may vary based on role, location, and length of service - details available during hiring or from HR. We continuously review and enhance our offerings to remain competitive and supportive.
Compensation, Benefits and Rewards
HEALTH, MEDICAL, PRESCRIPTION AND DENTAL INSURANCE BENEFITS
The Total Rewards health and wealth package for full-time employees includes,
- Health Insurance
- Dental Insurance
- Vision Insurance
FINANCIAL BENEFITS
The Company has developed policies and procedures to ensure wages and salaries are comparable to those of other employees with similar jobs at the Company or in our industry. Our wage and salary policy is designed to attract and retain the best-qualified people available. In addition to competitive salary and wages, the Company offers,
- Paid Holidays
- Paid Time Off
- 401(k) Retirement Plan
- Group Term Life Insurance
- Short-Term Disability
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About the HR Coordinator Role - Essential Functions
- Receive interviewed candidates from recruiters and initiate pre-hire steps.
- Prepare and issue offer letters.
- Coordinate background checks and drug screenings.
- Review and approve background and drug screening results.
- Track candidate progress through pre-hire workflows.
- Schedule and facilitate orientation sessions.
- Manage onboarding paperwork and compliance forms.
- Complete and verify I 9 documents for new hires.
- Conduct milestone check-ins with new hires (e.g., 30/60/90 days) to ensure awareness of benefits, deadlines, and satisfaction.
- Enter and verify employee data in HRIS.
- Support benefits enrollment during onboarding.
- Provide new hires with company policies and handbooks.
- Assist with employee engagement events and recognition programs.
- Create basic HR marketing materials under manager guidance.
- Maintain onboarding checklists and update as needed.
- Respond to employee questions during onboarding.
- Ensure compliance with state and federal onboarding requirements.
- Track and report recruiting and onboarding metrics to the manager.
- Suggest process improvements while executing assigned tasks.
- Process HR/corporate mail: open, scan, email, and route appropriately.
- Prepare employment verification letters as requested.
- Assist during open enrollment with basic benefit questions and employee support.
- Perform other administrative duties as assigned to support HR operations.
Supervisory Responsibility
- This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the company.
Travel
- 0% - 15% local travel is expected for this position. Once a week travel to corporate office is required.
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Required Eligibility and Preferred Qualifications
Education and Experience
- High school diploma / GED + 3 years of experience in Human Resources
- Or associate’s degree + 1 year of experience in Human Resources
- 1 to 2 years of HR experience (Transportation, Light Industrial and Warehousing Industry a plus)
- 1 to 2 years of onboarding and orientation
- 1 to 2 years of HR administration
- MS Excel proficiency (e.g. VLOOKUP, pivot tables, formula writing, etc.)
- Exceptional communication, problem-solving and flexibility skills
- Ability to pass a drug screen
Additional Preferred Qualifications
- SHRM-CP / SHRM-SCP or PHR / SPHR certification
- Bachelor’s degree in HR or related field
- 3+ years’ consecutive experience as HR Coordinator
- 3+ years’ consecutive experience onboarding
- 1-3 years’ consecutive experience working in California
- Paycom - ATS / Payroll
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Required Competencies
- Adaptability – Adjusts quickly to shifting priorities and high-volume hiring cycles.
- Attention to Detail – Ensures accuracy in pre-hire documentation and compliance.
- Communication – Provides clear, empathetic guidance to new hires and team members.
- Problem-Solver – Identifies and resolves issues in onboarding logistics.
- Engagement Oriented – Delivers positive employee experiences throughout employee lifecycle.
- Initiative – Contributes ideas for improving processes while executing directives reliably.
- Organization – Manages multiple onboarding tasks and timelines seamlessly.
- Technical Proficiency – Navigates HR systems effectively.
Work Environment and Equipment
- The HR Coordinator operates in a hybrid work environment – 1 day in office 4 days at home. A quiet, designated home workspace will be required to ensure professional and successful communication is provided to all while in the process of conducting work-related functions while outside of the office. While at work in the corporate office standard office work environment can be expected.
- All necessary technical-based office equipment will be supplied for hybrid functionality. This can include but is not limited to; a laptop or desktop set up, mouse, keyboard and internet phone log in.
- The HR Coordinator is required to have their own smartphone or equivalent device for daily work functions, necessary app usage and team communication.
- The HR Coordinator is required to have Wi-Fi or a home internet network equivalent for daily work functions, necessary app usage and team communication.
- LG-OSS will provide a communication allowance in support of the internet and smart device Work from Home requirements.
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More About the HR Coordinator Role - A Day in the Life
Morning
- Assign, complete, and verify I‑9 documents and identification for new hires.
- Follow up via phone, text, and email with candidates who need to sign offer letters, complete drug screen/background consent forms, or schedule their drug screens.
- Coordinate background checks and drug screenings, ensuring timely completion.
- Review and disposition failed drug screen or background check results.
- Advise the Director of Human Resources on candidates who are “ready to work.”
- Track candidate progress through pre-hire workflows and update the vacancy report with current statuses.
Midday
- Schedule and facilitate orientation sessions for new hires.
- Manage onboarding paperwork and compliance forms.
- Enter and verify employee data in HRIS (Paycom).
- Assign new hires HR checklist in HRIS.
- Support benefits enrollment during onboarding.
- Respond to employee questions related to onboarding, compliance, and benefits.
Afternoon
- Receive interviewed candidates from the recruiting vendor and initiate pre-hire steps.
- Prepare and issue offer letters to candidates received from the recruiting firm.
- Conduct milestone check-ins with new hires (30/60/90 days).
- Assist with employee engagement tasks and marketing material (e.g., birthdays, anniversaries, notices).
- Create basic HR marketing materials under manager guidance (e.g., HR flyers, surveys and notices).
- Maintain onboarding checklists and update as needed across states and remote settings.
- Track and report recruiting and onboarding completion metrics to the Director of Human Resources.
- Suggest process improvements while executing assigned tasks.
- Process HR/corporate mail: open, scan, email, and route appropriately.
- Prepare employment verification letters as requested.
- Perform other administrative duties assigned to support HR operations.
Weekly Cadence
- Lead orientation and virtual onboarding sessions for new hire groups.
- Initiate pre-hire steps for all new candidates.
- Review vacancy reports and provide updates to leadership on candidate flow.
- Present engagement and onboarding data to leadership for continuous improvement with new hires.
- Collaborate with HRIS admin to optimize onboarding workflows in HRIS.
- Conduct milestone check-ins with new hires at scheduled intervals.
- Collect feedback through new hire check-ins to improve onboarding and engagement processes.
- Coordinate cross-functional onboarding support.
- Ensure compliance with state and federal onboarding requirements.
- Provide consistent support to employees.
- Process corporate mail.
- Participate in HR meetings.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Human resources: 1 year (Required)
Location:
- Irving, TX 75062 (Required)
Work Location: In person
