Top 475 Utility Jobs in Allen Tx

Utility Billing Customer Service Representative
City of Sachse —Sachse, TX
- $20.30 - $27.19 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
10d
Utility Line Locator
Town of Prosper —Prosper, TX
- $21.55 - $24.78 an hour
- Full-time
- Outdoor work
- Entry level
- Health insurance
- Dental insurance
Consulting Utility Forester / Utility Arborist
Atlas Field Services —Frisco, TX
- $22 - $30 an hour
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
10d
OPGW Fiber Splicer
Gable's Excavating —Dallas, TX
- $30.00 - $37.50 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Solar Journeyman Electrician
Infinity Solar USA —Dallas, TX
- $35 - $41 an hour
- Full-time
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
5d
Consulting Utility Forester / Utility Arborist
Atlas Field Services —Dallas, TX
- $22 - $30 an hour
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
10d
Solar Installer
Proclaim Dallas —Plano, TX
- $17 - $22 an hour
- 8 hour shift
- Maintenance
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Flexible schedule
Quick Apply
Traveling Relay & Power Systems Technician
VoltaGrid —Dallas, TX
- 5 years
- High school diploma or GED
- Driver's License
Quick Apply
Solar Crew Lead
Proclaim Solar 1 —Plano, TX
- $25 - $31 an hour
- 8 hour shift
- Construction site
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Electrical Field solar Technician (High Voltage) - Relocation to Abilene, TX
POWER ELECTRONICS —Dallas, TX
- $33 - $35 an hour
- Full-time
- Mid-level
- Children
- Outdoor work
- Paid holidays
- Disability insurance
Quick Apply
P&C Field Services Technician
Aminov Search Partners —Dallas, TX
- $104,000 - $176,800 a year
- Full-time
- Mid-level
Quick Apply
13d
Power Grid Solutions Sales - Utilities
WIKA USA —Texas
- From $100,000 a year
- Urgently hiring
- Remote
- Up to 50% travel
- Sales
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Utility Audit Manager
Selby Jennings —Dallas, TX
- $100,000 - $150,000 a year
- CPA
- Finance
- Continuous improvement
Quick Apply
3d
Solar Service Electrician Apprentice or Journeyman
Axium Solar —McKinney, TX
- $24 - $32 an hour
- Overtime
- Up to 50% travel
- Mid-level
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
5d
Customer Service Specialist - Utility Billing
City of Van Alstyne, Texas —Van Alstyne, TX
- $20 - $22 an hour
- Overtime
- Background check
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
4d
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Texas
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Solar and Battery Installation Technician
Solar4K LLC —Dallas-Fort Worth, TX
- $25.05 - $30.17 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Paid training
- Health savings account
Quick Apply
CDL-A - Dedicated Utility nighttime truck driver - Daimler
Schneider —Dallas, TX
- $1,150 - $1,400 a week
- Full-time
- Dedicated
- CDL A
- Mid-level
- Paid training
- Paid holidays
Field Service Technician
3S Americas, Inc. —Texas
- $46,000 - $52,000 a year
- Full-time
- CPR Certification
- Customer service
- Computer literacy
Quick Apply
Testing & Commissioning Technician(s) I, II, III or IV - DFW Area 75% TRAVEL
Ampirical —Dallas, TX
- $30 - $60 an hour
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply

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utility jobs near allen tx

Utility Billing Customer Service Representative

City of Sachse -
Sachse, TX

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Job Details

Full-time
$20.30 - $27.19 an hour
10 days ago

Qualifications

Data quality checks
Computer operation
Copy machines
De-escalation techniques
Conflict de-escalation
Math
Accounting data entry
Financial record maintenance
Local ordinances
Technical Proficiency
Balancing end-of-day transactions
Customer data entry

Full Job Description

Description

Hiring range for Utility Billing Customer Service Representative: $20.30-$26.39
Hiring range for Senior Utility Billing Customer Service Representative: $20.91-$27.19

Under the general supervision of the Utility Billing Supervisor, the Utility Billing Customer Service Representative provides professional, courteous, and efficient customer service to utility customers through payment processing, account management, billing support, and resolution of service inquiries. This position ensures accurate account maintenance and effective communication to support the City’s utility operations and enhance the customer experience.

The ideal candidate will embody the City’s core values of service, humility, innovation, neighborly, and excellence (SHINE).

Examples of Duties

ESSENTIAL DUTIES & RESPONSIBILITIES:

Customer Service & Account Support: Provides customer service to utility account holders in person, by phone, and through email. Responds to inquiries regarding billing, payments, new service connections, disconnections, and account changes. Resolves issues promptly and professionally while maintaining a courteous and respectful demeanor.

Payment Processing & Reconciliation: Processes payments received through mail, night drop, and online systems. Balances and posts daily payment batches, prepares deposit reports, and ensures the accuracy and completeness of all transactions.

Billing & Account Management: Assists customers with billing concerns, leak adjustments, high consumption notifications, and payment plan arrangements. Ensures compliance with City policies and procedures when entering adjustments, deposits, and fees. Processes new service applications and hydrant meter requests.

Service Orders & Field Coordination: Creates, uploads, and closes work orders for new accounts, disconnections, meter swaps, and repairs. Coordinates with field technicians to ensure timely response to service requests and accurate recordkeeping of all account activity

Records & Reporting: Maintains organized and accurate utility account records. Prepares weekly and monthly reports, verifies new account information, and manages document filing, shredding, and record retention tasks.

Collections & Notifications: Monitors and distributes automated reminders for past due balances, declined payments, and meter alerts. Provides courteous and professional assistance to customers on cutoff days, ensuring prompt reconnections when required. Contacts delinquent account holders to establish payment arrangements and explain disconnection procedures in compliance with City policy.

Administrative Support: Assists with billing operations and general office tasks as needed. Performs related duties and special projects as assigned to support the overall mission of the Finance Department.

Additional Duties: Performs other related duties as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Accounting & Cash Handling Knowledge: Knowledge of basic accounting principles and practices, including cash handling, payment posting, and reconciliation techniques.

Customer Service & Communication Skills: Knowledge of customer service methods and techniques. Skill in resolving customer complaints effectively through clear, professional, and empathetic communication—both oral and written. Ability to de-escalate conflicts, handle upset customers, and maintain professionalism in emotionally charged situations.

Technical & Clerical Proficiency: Knowledge of standard office practices, procedures, and computer systems. Skill in data entry, maintaining electronic and paper records, and operating standard office equipment including computers, calculators, copiers, and related hardware/software. Proficiency with utility billing or customer information systems (e.g., Tyler Incode or equivalent) is preferred.

City Policies & Ordinances: Knowledge of City ordinances, policies, and procedures governing assigned utility operations. Ability to apply established rules and guidelines consistently and fairly in customer service interactions.

Mathematical & Analytical Skills: Skill in performing arithmetic calculations rapidly and accurately. Ability to review data for accuracy and completeness.

Organizational & Time Management Skills: Skill in organizing work efficiently, managing multiple priorities, and meeting deadlines while maintaining attention to detail. Ability to adapt to frequent interruptions and shifting priorities while maintaining a high level of accuracy.

Typical Qualifications

Utility Billing Customer Service Representative:
High School Diploma or GED and less than one year of customer service experience (minimal).

An equivalent combination of education, training, and experience which provide the necessary knowledge, skills, and abilities may be considered.

Senior Utility Billing Customer Service Representative:

High School Diploma or GED and three or more years of progressively responsible customer service, utility billing, accounting, cash handling, or related experience.

Experience with utility billing or customer information systems, such as Tyler Incode or equivalent, is preferred

An equivalent combination of education, training, and experience which provide the necessary knowledge, skills, and abilities may be considered.

Apply Now

Refine Your Search

utility jobs in allen tx

Utility Billing Customer Service Representative

Utility Line Locator

Consulting Utility Forester / Utility Arborist

OPGW Fiber Splicer

Solar Journeyman Electrician

Consulting Utility Forester / Utility Arborist

Solar Installer

Traveling Relay & Power Systems Technician

Solar Crew Lead

Electrical Field solar Technician (High Voltage) - Relocation to Abilene, TX

P&C Field Services Technician

Power Grid Solutions Sales - Utilities

Utility Audit Manager

Solar Service Electrician Apprentice or Journeyman

Customer Service Specialist - Utility Billing

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Solar and Battery Installation Technician

CDL-A - Dedicated Utility nighttime truck driver - Daimler

Field Service Technician

Testing & Commissioning Technician(s) I, II, III or IV - DFW Area 75% TRAVEL

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