Top 166 Zone manager Jobs in Allentown, Pa

Customer Operations Manager
Hertz —Allentown, PA
- $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health insurance
4d
Senior Manager I, Operations Improvement, Facility (PHL1)
Walmart —Bethlehem, PA
- $116,000 - $174,000 a year
- High school
- Office
- 3 years
- Paid jury duty
- Disability insurance
(USA) Operations Manager - Floor
Walmart —Bethlehem, PA
- $84,000 - $126,000 a year
- High school
- Writing skills
- Mid-level
- Paid jury duty
- Disability insurance
(USA) Assistant General Manager (Fashion, Import, Jewelry, Regional, Wm.Com, Returns)
Walmart —Bethlehem, PA
- $116,000 - $174,000 a year
- High school
- Writing skills
- Mid-level
- Paid jury duty
- Disability insurance
14d
Senior PMO Process Manager
Olympus —Center Valley, PA
- $119,702 - $167,584 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- 5 years
- Paid parental leave
- Paid holidays
2d
(USA) Human Resource Office/training Manager (fashion, Grocery, Import, Regional, Returns, Sam's, Wm.com)
Walmart —Bethlehem, PA
- $65,500 - $98,000 a year
- High school
- Writing skills
- Research
- Paid jury duty
- Disability insurance
Store Manager
Five Below Inc —Allentown, PA
- $52,500 - $66,300 a year
- Weekends as needed
- 18 years or older
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Allentown, PA
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Allentown, PA
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Associate Restaurant Manager
Taco Bell / KFC —Whitehall Township, PA
- Sales
- Cooking
- Mid-level
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Allentown, PA
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Associate Restaurant Manager
Taco Bell / KFC —Breinigsville, PA
- Sales
- Cooking
- Mid-level
Quick Apply
Restaurant General Manager
Taco Bell —Bethlehem, PA
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Restaurant General Manager
Taco Bell / KFC —Wind Gap, PA
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
Quick Apply
Associate Restaurant Manager
Taco Bell / KFC —Quakertown, PA
- Sales
- Cooking
- Mid-level
Quick Apply
Shift Leader
Taco Bell / KFC —Whitehall Township, PA
- $17 - $20 an hour
- Cooking
- Mid-level
- Human resources
Quick Apply
Wireless Sales Consultant
Wireless Nation - Verizon Wireless-Zone Authorized Retailer —Brodheadsville, PA
- $30,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- 11+ years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Associate Restaurant Manager
Taco Bell / KFC —Bethlehem, PA
- Sales
- Cooking
- Mid-level
Quick Apply
Warehouse Lead
Wehrung's Macungie —Macungie, PA
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Roofing Project Manager
SmartRoof —Montgomery County, PA
- $70,000 - $80,000 a year
- Full-time
- Background check
- Management
- Construction site
- Fuel card
- Health insurance
Quick Apply
7d

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Customer Operations Manager

Hertz -
Allentown, PA

Apply Now

Job Details

Full-time
$60,000 a year
4 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Opportunities for advancement

Qualifications

Vendor relationship building
Customer communication
High school diploma or GED

Full Job Description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.

The salary range for this position is $60,000/yr

What You’ll Do:

Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested

What We’re Looking For:

1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor’s Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.

What You’ll Get:

Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

Apply Now

Refine Your Search

zone manager jobs in allentown, pa

Customer Operations Manager

Senior Manager I, Operations Improvement, Facility (PHL1)

(USA) Operations Manager - Floor

(USA) Assistant General Manager (Fashion, Import, Jewelry, Regional, Wm.Com, Returns)

Senior PMO Process Manager

(USA) Human Resource Office/training Manager (fashion, Grocery, Import, Regional, Returns, Sam's, Wm.com)

Store Manager

Restaurant General Manager

Restaurant General Manager

Associate Restaurant Manager

Restaurant General Manager

Associate Restaurant Manager

Restaurant General Manager

Restaurant General Manager

Associate Restaurant Manager

Shift Leader

Wireless Sales Consultant

Associate Restaurant Manager

Warehouse Lead

Senior Roofing Project Manager

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