Top 5507 Application Jobs in Allentown Pa

Customer Support Agent
Goodbay Technologies —Bethlehem, PA
- $16 - $18 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Independent Courier Contractor
The Morning Call —Allentown, PA
- $250 - $500 a week
- Part-time
- English
- Driver's License
- In-person
- Referral program
Quick Apply
[Pennsylvania] Fully Licensed Mental Health Therapist (LCSW, LPC, LMFT) & Psychologist – Telehealth
Pennsylvania Sleep and Counseling Center – Pennsylvania —Pennsylvania
- $65 - $95 an hour
- Temporary
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
18h
Collector
People First Federal Credit Union —Allentown, PA
- 8 hour shift
- Sales
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9h
Unarmed Security Officer
Metro One Loss Prevention Services Group (Guard Division PA), Inc. —Breinigsville, PA
- $17 - $22 an hour
- Online Application
- Background check
- 18 years or older
- Customer service
- Health insurance
- Dental insurance
Quick Apply
12d
Retail Associates
Hobby Lobby —Allentown, PA
- $15.75 - $21.15 an hour
- Temporary
- Entry level
- Paid holidays
- Disability insurance
Fulfillment Center Warehouse Associate
Amazon Warehouse —Breinigsville, PA
- $21.10 an hour
- Overtime
- 18 years or older
- Military encouraged
- Entry level
- Flextime
- On-the-job training
4d
Records Representative
Northampton Community College —Bethlehem, PA
- Full-time
- Office
- 3 years
- High school diploma or GED
4d
Case Packer - Bethlehem, PA
The Hershey Company —Bethlehem, PA
- From $22.15 an hour
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Cookie Crew
Insomnia Cookies —Bethlehem, PA
- $15 an hour
- Part-time
- Bakery
- Entry level
- Employee discount
Quick Apply
2d
Packer (Union)
Fanatics Commerce —Easton, PA
- Overtime
- Computer literacy
- English
- Continuous improvement
Quick Apply
Notetaker
Northampton Community College —Bethlehem, PA
- Part-time
- Classroom
- University
- Associate's degree
Sales Associate
Five Below Inc —Whitehall Township, PA
- From $11 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
Periop Aide / Patient Care Assistant, Surgical Services – Opportunities at Multiple Campuses
St. Luke's University Health Network —Allentown, PA
- Full-time
- Surgery
- Ability to walk for extended periods
- High school diploma or GED
Clerical Assistant 2 Lehigh County Assistance Office
Commonwealth of PA —Allentown, PA
- $36,831 - $54,162 a year
- Overtime
- Office
- High school diploma or GED
- Communication skills
- Paid parental leave
- Health insurance
7d
Patient Care Technician
Lehigh Valley Health Network —Allentown, PA
- Part-time
- BLS Certification
- Inpatient
- High school diploma or GED
Editing & Entering Clerk 1st Shift
East Penn Manufacturing - Deka Batteries —Lyon Station, PA
- Overtime
- Microsoft Word
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
5d
Daytime Team Member
YoFresh Yogurt Cafe —Allentown, PA
- $12 - $15 an hour
- Part-time
- 18 years or older
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Medical Scribe
Oak Street Health —Allentown, PA
- $17.00 - $28.46 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic
- Health insurance
- Dental insurance
16h
Patient Care Technician
DAVITA —Whitehall Township, PA
- Weekends as needed
- Outpatient experience
- High school diploma or GED
- Clinic
- Paid training
- Health insurance
14d

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Customer Support Agent

Goodbay Technologies
Bethlehem, PA

Quick Apply

Job Details

Full-time
$16 - $18 an hour

Qualifications

Computer operation
Texting/chatbox tools
Computer literacy
Basic math
High school diploma or GED
Typing

Full Job Description

Customer Support Agent

We seek a dynamic and motivated Customer Support Agent to join our growing team. In this role, you will be our customer's first point of contact, providing exceptional support via email or chat. You will assist our customers by answering product, service, or billing-related inquiries, troubleshooting issues, and resolving complaints with a positive and professional attitude, while building strong relationships. Additionally, you will handle escalations and contribute to continuous improvements in customer experience.

With a focus on delivering high-quality service, you will leverage your strong communication and problem-solving skills to exceed customer expectations, multitask across various platforms, and quickly navigate multiple systems to find the best solutions. You will also collaborate with the management team to share insights, suggest improvements, and help ensure smooth, efficient operations. This is an exciting opportunity for someone who thrives in a fast-paced environment and is eager to impact customer satisfaction and company success directly.

Responsibilities:

● Serve as the front-line company customer service agent, maintaining professionalism and a positive attitude.

● Provide exceptional service that exceeds customer expectations, ensuring every interaction is handled with the utmost care and attention to detail.

● Build strong customer relationships by actively listening, asking clarifying questions, and tailoring responses to meet individual needs.

● Quickly and efficiently navigate multiple systems, troubleshooting customer issues and providing accurate, timely solutions.

● Demonstrate empathy, compassion, and professionalism, ensuring that every customer feels valued and understood.

● Consistently speak positively about the company and its services, fostering customer trust and satisfaction.

● Use practical communication skills to address customer inquiries, ensuring clear and compelling responses.

● Leverage problem-solving and decision-making skills to provide immediate solutions and resolve issues without escalation.

● Maintain up-to-date knowledge of products and services to handle customer concerns and questions effectively.

● Offer feedback to management regarding customer sentiments, patterns, and suggestions for improving service and processes.

● Monitor customer interactions for potential areas of improvement, providing regular updates to the team and manager on any challenges or risks.

● Ability to multi-task and manage multiple conversations simultaneously across chat or other platforms.

● Work independently with a high degree of efficiency, handling a fast-paced workload while maintaining quality customer interactions.

Qualifications:

● High school diploma or equivalent. (or higher)

● 1 year of experience in a customer service role providing email or chat support. (a college degree can substitute for experience)

● Strong communication, critical thinking, and time management skills.

● Ability to multi-task across multiple systems and manage tasks efficiently.

● Active listening skills, with the ability to adjust replies based on customer needs and tone. ● Experience with Zendesk and Backoffice tools.

● Strong customer service, analytical, and decision-making abilities.

● Ability to work effectively in a fast-paced environment.

● Organized, with the ability to track and follow up on multiple tasks accurately and on time.

● Comfortable managing multiple conversations simultaneously. (chat)

● Solid computer and web browsing skills.

● Basic math skills.

● Minimum typing speed of 30 words per minute with accuracy.

● Experience in a script-free environment, drafting tailored responses.

● Ability to interact professionally with employees at all levels and people from diverse backgrounds.

Location:

● Bethlehem, PA (Relocation or reliable commute required)

Schedule: Tuesday through Saturday, 2:00 pm- 11:00 pm.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Application Question(s):

Are you able to work the following schedule? Tuesday through Saturday, 2:00 pm- 11:00 pm.

Education:

High school or equivalent (Required)

Shift availability:

Night Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

application jobs in allentown pa

Customer Support Agent

Independent Courier Contractor

[Pennsylvania] Fully Licensed Mental Health Therapist (LCSW, LPC, LMFT) & Psychologist – Telehealth

Collector

Unarmed Security Officer

Retail Associates

Fulfillment Center Warehouse Associate

Records Representative

Case Packer - Bethlehem, PA

Cookie Crew

Packer (Union)

Notetaker

Sales Associate

Periop Aide / Patient Care Assistant, Surgical Services – Opportunities at Multiple Campuses

Clerical Assistant 2 Lehigh County Assistance Office

Patient Care Technician

Editing & Entering Clerk 1st Shift

Daytime Team Member

Medical Scribe

Patient Care Technician

I want to receive the latest job alert for application in allentown pa

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