Top 260 Clinical supervisor Jobs in Allentown Pa

Supervisor, Clinical Triage (RN) Connect to Care - Access Center PA/NJ residency
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- RN License
- Research
- Work from home
12d
Associate Director, Clinical Services (RN)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- RN License
- Outpatient experience
Supervisor, Clinical Triage (RN) - Access Center, General Surgery/Weight Management/Derm/Urology (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- Surgery
- RN License
- Work from home
Clinical Educator (PT) - Evergreen
B. BRAUN MEDICAL (US) INC —Bethlehem, PA
- $46 an hour
- Part-time
- Remote
- Nursing
- RN License
- Hospital
- Health insurance
- 401(k)
14d
Outpatient Lab Regional Manager
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Nursing
- Research
- Mid-level
- Work from home
Supervisor
Valley Youth House —Bethlehem, PA
- $64,000 - $66,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Disability insurance
- Health insurance
Supervisor RN Weekends - LTC + Increased Rates!
Good Shepherd Rehabilitation Network —Allentown, PA
- 12 hour shift
- CPR Certification
- Nursing
- Skilled nursing facility
RN Shift Supervisor - Evening Shift
Moravian Village of Bethlehem —Bethlehem, PA
- $75,000 - $80,000 a year
- Weekends as needed
- CPR Certification
- Skilled nursing facility
- RN License
- Paid holidays
- 401(k)
Quick Apply
RN Supervisor (Full-Time)
Cedarbrook Senior Care & Rehab —Fountain Hill, PA
- $45.59 an hour
- Weekends as needed
- Nursing
- RN License
- Nursing home
- Paid holidays
- Health insurance
Quick Apply
1d
Clinical Supervisor
New Directions Treatment Services —Bethlehem, PA
- $60,000 - $70,000 a year
- Urgently hiring
- Background check
- Addiction Medicine
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Director of Nursing
MORAVIAN VILLAGE OF BETHLEHEM —Bethlehem, PA
- $80,000 - $90,000 a year
- Weekends as needed
- Nursing
- Skilled nursing facility
- RN License
- Paid time off
- Retirement plan
Quick Apply
RN Supervisor
The Gardens at Easton —Easton, PA
- Full-time
- Skilled nursing facility
- RN License
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
Medical Assistant
PHYSICIAN OFFICE —Bangor, PA
- $17.00 - $18.50 an hour
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
- 401(k)
- Paid time off
Quick Apply
RN Supervisor
Northampton Post Acute —Easton, PA
- $38 - $60 an hour
- Part-time
- CPR Certification
- Skilled nursing facility
- RN License
- Dental insurance
- Tuition reimbursement
Quick Apply
Pathology Assistant Supervisor, Anatomic Pathology (Full Time, Days)
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Hospital
- 5 years
- Mid-level
RN Supervisor (Full-Time 7am-3pm)
Holy Family Senior Living, Inc. —Bethlehem, PA
- Up to $43.50 an hour
- Urgently hiring
- Skilled nursing facility
- RN License
- Nursing home
- Free parking
- Health savings account
Quick Apply
PT RN House Supervisor
Bible Fellowship Church Homes Inc —Whitehall Township, PA
- $43 - $46 an hour
- Part-time
- Mid-level
- Leadership
- Communication skills
- Paid time off
Quick Apply
9d
RN - Registered Nurse - Pediatrics
Pediatric Specialty Care —Point Pleasant, PA
- From $38 an hour
- 12 hour shift
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Health insurance
Outpatient Case Manager
CONCERN —Bethlehem, PA
- $16.44 - $20.09 an hour
- Part-time
- Urgent Care
- HIPAA
- Mid-level
- Employee assistance program
- 401(k) matching
Quick Apply

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Supervisor, Clinical Triage (RN) Connect to Care - Access Center PA/NJ residency

St. Luke's University Health Network -
Allentown, PA

Apply Now

Job Details

Full-time
12 days ago

Benefits

Work from home

Qualifications

EMR/EHR
Computer skills

Full Job Description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Supervisor, Clinical Triage (RN) is responsible for successfully managing a team of Clinical Triage Specialists (CTSs) and Patient Engagement Partners (PEPs) to deliver an exceptional patient experience in an afterhours setting. The Supervisor will ensure patients receive appropriate clinical triage advice using approved protocols and guidance. This role will also perform mentoring and leadership support to the team such as providing performance feedback, resolving queries, and day-to-day training.

JOB DUTIES AND RESPONSIBILITIES:

Oversees a team of Patient Engagement Partners (PEPs) and Clinical Triage Specialists-RN which serves as a resource and Subject Matter Expert (SME) for other team members and internal customers.
Researches complex issues and works with support resources to resolve patient issues and/or partners with others to resolve escalated issues.
Effectively collaborates and maintains close relations with Medication Management Supervisors to ensure an appropriate streamlined process remains in place for responding to clinical patient messages.
Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures. Monitors productivity, clinical protocol adherence, and quality standards and proactively works to achieve defined service levels.
Monitors activity, performance and call quality to facilitate recognition, coaching/feedback, and escalation of variances to Manager, Connect to Care-Access Center.
Collaborates with Manager, Connect to Care – Access Center and Workforce Management Analyst to effectively plan, optimize staffing and flex daily staffing, and monitor supply and demand in order to maintain service levels.
Ensures PEPs and CTSs are properly equipped with necessary technology, resources, and tools required to address patient inquiries and/or triage patients and address clinical patient messages efficiently.
Provides clinical leadership to CTSs; regularly provides coaching and feedback to their team members for ongoing improvement and fosters a culture of collaboration and inclusivity.
Analyzes current procedures, bringing suggestions for improvement to the attention of the Manager, Connect to Care-Access Center.
Collaborates with practices and PODs to maintain connection with the while serving as a point of contact for specialty team matters.
Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Requires sitting for extended periods of time (up to 8 hours at time). Requires continual use of fingers, writing and computer entry. Requires ability to hear normal conversation and good general near and peripheral vision.

EDUCATION:

Required:

Graduate of an accredited nursing program. Active Pennsylvania Nursing License. Active New Jersey Nursing License or ability to obtain within 90 days.

Preferred:

Bachelor’s degree in Nursing.

TRAINING AND EXPERIENCE:

Minimum 3+ years recent clinical experience in a physician office, home health, critical care and/or emergency room required. Electronic Medical Record system experience required. Epic experience preferred. Previous contact center experience preferred. Previous management experience preferred. Strong business acumen. Skilled in all forms of communication. Effectively able to develop self and others. Leadership presence/EQ, presents as a composed and competent leader. Quality focused. Exudes patient and customer service focus.

Ability to work from home in accordance with the Network Work from Home Policy if needed.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Apply Now

Refine Your Search

clinical supervisor jobs in allentown pa

Supervisor, Clinical Triage (RN) Connect to Care - Access Center PA/NJ residency

Associate Director, Clinical Services (RN)

Supervisor, Clinical Triage (RN) - Access Center, General Surgery/Weight Management/Derm/Urology (PA & NJ Residents Only)

Clinical Educator (PT) - Evergreen

Outpatient Lab Regional Manager

Supervisor, Clinical Triage (RN)- Access Center; Endocrinology/Nephrology/Oncology/Palliative Care (PA & NJ Residents Only)

Supervisor

Supervisor RN Weekends - LTC + Increased Rates!

RN Shift Supervisor - Evening Shift

RN Supervisor (Full-Time)

Clinical Supervisor

Assistant Director of Nursing

RN Supervisor

Medical Assistant

RN Supervisor

Pathology Assistant Supervisor, Anatomic Pathology (Full Time, Days)

RN Supervisor (Full-Time 7am-3pm)

PT RN House Supervisor

RN - Registered Nurse - Pediatrics

Outpatient Case Manager

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