Top 1235 Customer experience manager Jobs in Allentown Pa

Customer Experience Account Manager - Custom Engineered Solutions
ABEC Inc —Bethlehem, PA
- Full-time
- Up to 50% travel
- Writing skills
- Engineering
Operations Manager
Owens & Minor Distribution Inc. —Allentown, PA
- Up to $120,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Health savings account
- Disability insurance
Quick Apply
3d
Product Manager
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- 7 years
- Mid-level
- Office
Manager –Print & Scan Services
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
Developer Team Lead
PPL Services Corporation —Allentown, PA
- Part-time
- Hybrid work
- 7 years
- Research
- Office
Contact Center Team Leader, FPRS (Hybrid)
Guardian Life Insurance Company —Bethlehem, PA
- $68,970 - $113,310 a year
- Email
- Hybrid work
- Microsoft Excel
- Bachelor of Science
- Mid-level
Customer Service Supervisor
Reeb Millwork —Bethlehem, PA
- $60,000 - $80,000 a year
- Computer literacy
- Basic math
- English
Quick Apply
General Manager
Green Thumb —Allentown, PA
- Weekends as needed
- 5 years
- Word processing
- HIPAA
Quick Apply
DEXIS Project Manager, Customer Experience (Hybrid-Quakertown, PA)
Dexis —Quakertown, PA
- $79,800 - $143,400 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Operation Supervisor
Owens & Minor Distribution Inc. —Allentown, PA
- $75,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Operations Manager
Amazon.com Services LLC —Breinigsville, PA
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
(USA) Operations Manager - Floor
Walmart —Bethlehem, PA
- $84,000 - $126,000 a year
- High school
- Writing skills
- Mid-level
- Paid jury duty
- Disability insurance
Client Services Manager
Senior Helpers - Lehigh Valley —Allentown, PA
- $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Employee discount
Quick Apply
Operations Supervisor
Radial, Inc. —Allentown, PA
- $65,900 - $111,900 a year
- Online Application
- Spanish
- Customer service
- English
- Health savings account
- Disability insurance
Senior Operations Manager
GEODIS Logistics LLC —Northampton, PA
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Paid parental leave
- Dental insurance
Quick Apply
14d
Office Manager
Broad Street Dental Associates —Bethlehem, PA
- Full-time
- Dental office
- OSHA
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
3d
District Manager 2
Sodexo —Bethlehem, PA
- $143,155 - $191,730 a year
- Full-time
- 7 years
- Sales
- Mid-level
- Paid holidays
- Health insurance
Health Services Manager
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Customer service
- Mid-level
- Master's degree
Benefits Manager
B. BRAUN MEDICAL (US) INC —Bethlehem, PA
- $120,000 - $145,000 a year
- Hybrid work
- HIPAA
- Office
- 8 years
- Health insurance
- Dental insurance
12d
Operations Manager, Day Shift
Primo Brands —Breinigsville, PA
- $132,349 - $161,594 a year
- Full-time
- 5 years
- English
- Bachelor's degree
- Commuter assistance
- Health savings account

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customer experience manager jobs near allentown pa

Customer Experience Account Manager - Custom Engineered Solutions

ABEC Inc -
Bethlehem, PA

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Writing skills
ERP systems
English
Productivity software

Full Job Description

This is a full time onsite role at the Bethlehem, PA facility.

Drive Innovation & Client Success!

Are you passionate about building strong customer relationships and delivering impactful solutions? As a Customer Experience Account Manager supporting our Custom Single Run (CSR) Business Unit, you’ll serve as the primary connection between our customers and internal teams—ensuring seamless communication, technical alignment, and exceptional experience throughout each project lifecycle.

In this dynamic role, you will combine customer engagement, technical insight, and cross-functional collaboration to drive successful project execution while continuously enhancing the customer journey.

What You’ll Do

Own Customer Relationships: Act as the primary point of contact for CSR accounts, ensuring consistent communication and outstanding service.
Deliver Solutions: Translate customer needs into actionable solutions by leveraging internal tools and collaborating with subject matter experts.
Collaborate Cross-Functionally: Partner closely with Operations, Engineering, and Business Units to drive project success.
Support Project Execution: Stay engaged throughout project lifecycles to ensure technical alignment, timelines, and deliverables are met.
Participate in Key Milestones: Contribute to Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and engineering runs.
Enhance Market Intelligence: Track competitor activity and contribute ideas for sales and marketing materials.
Engage Customers On-Site: Host customer visits, facilitate technical discussions, and showcase product capabilities.
Report & Forecast: Provide regular updates on customer activity, forecasts, and performance insights.
Continue Learning: Stay current through industry publications, professional networks, and development opportunities.
Drive Improvement: Identify and contribute to Continuous Improvement (CI) initiatives across processes and systems.
Train & Develop: Create training materials and collaborate with leaders to enhance team capabilities.
Spot Opportunities: Proactively identify new business possibilities and follow through to execution.
Travel as Needed: Support customers on-site and attend key business engagements (up to 50% travel).

What You Bring

Bachelor’s degree in Science or Engineering required
3–5 years of customer-facing or customer service experience (technical environment preferred)
Strong communication skills with the ability to translate complex technical concepts clearly
A proactive, solution-oriented mindset with strong attention to detail
Excellent presentation, writing, and interpersonal skills
Experience or exposure to biopharmaceutical manufacturing (preferred)
Proficiency in Microsoft Office, ERP systems, and business tools
Fluency in English (spoken and written)
Familiarity with Continuous Improvement, Lean, or Six Sigma methodologies (a plus)
Willingness to travel and thrive in a fast-paced, team-oriented environment

Why This Role Stands Out

This is more than account management—it’s an opportunity to shape customer experience, influence cutting-edge projects, and make a measurable impact in a highly technical and growing industry. You’ll be empowered to take ownership, collaborate with experts, and help drive innovation forward.

Apply Now

Refine Your Search

customer experience manager jobs in allentown pa

Customer Experience Account Manager - Custom Engineered Solutions

Operations Manager

Product Manager

Manager –Print & Scan Services

Developer Team Lead

Contact Center Team Leader, FPRS (Hybrid)

Customer Service Supervisor

General Manager

DEXIS Project Manager, Customer Experience (Hybrid-Quakertown, PA)

Operation Supervisor

Operations Manager

(USA) Operations Manager - Floor

Client Services Manager

Operations Supervisor

Senior Operations Manager

Office Manager

District Manager 2

Health Services Manager

Benefits Manager

Operations Manager, Day Shift

I want to receive the latest job alert for customer experience manager in allentown pa

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