Top 750 Customer service representative Jobs in Allentown Wa

Call Center/Communications Representative
Carpenters Services Administrative Corporation —Seattle, WA
- $24.49 - $27.71 an hour
- Overtime
- Spanish
- Customer service
- English
- Commuter assistance
- Health insurance
Quick Apply
Client Service Manager
All Ways Caring HomeCare —Bellevue, WA
- $26 an hour
- Full-time
- Nursing
- Mid-level
- Driver's License
- 401(k)
- Tuition reimbursement
12d
Customer Service Representative
Express Employment Professionals —Renton, WA
- $23.39 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Manager
M&A Executive Search —Auburn, WA
- From $85,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Relocation assistance
- Health insurance
Quick Apply
Customer Account Representative
Seattle Management Firm —Seattle, WA
- $60,000 - $65,000 a year
- Full-time
- Background check
- In-person
- Communication skills
- Professional development assistance
Quick Apply
16h
Patient Resource Representative ( Remote)
Valley Medical Center —Renton, WA
- $22.61 - $37.79 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Mid-level
1d
Call Center Agent I
International Community Health Services —Renton, WA
- $21.30 - $31.19 an hour
- Full-time
- English
- Clinic experience
- High school diploma or GED
- Paid holidays
- Paid time off
Quick Apply
11d
Customer Service Associate
Savers/Value Village —Tukwila, WA
- $21.65 - $28.52 an hour
- Part-time
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Entry Level Client Representative
Seattle Management Firm —Kent, WA
- $3,950 - $4,600 a month
- Full-time
- Background check
- High school diploma or GED
- In-person
- Professional development assistance
- Flexible schedule
Quick Apply
17h
Customer Service Rep Non
PEXCO —Tacoma, WA
- $27 an hour
- Overtime
- Computer literacy
- Basic math
- English
Quick Apply
Administrative Assistant - Technology Services Department, Customer Services
Renton School District —Renton, WA
- $33.52 - $36.80 an hour
- Monday to Friday
- Children
- Public school
- Entry level
- Paid holidays
12d
DSHS HCLA Customer Service Specialist 3
State of Washington Dept. of Social and Health Services —Renton, WA
- $3,917 - $5,240 a month
- Full-time
- Background check
- Inventory management
- Writing skills
- Paid training
- Wellness program
5d
Call Center Representative (Member Services) - USFHP
Pacific Medical Centers —Renton, WA
- $22.62 - $35.22 an hour
- Full-time
- Mid-level
- Fair chance
- Medical terminology
- Paid parental leave
- Paid holidays
Customer Service Representative
Virginia Mason Medical Center —Seattle, WA
- $25.25 - $39.14 an hour
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
3d
Call Center Representative
Sound Credit Union —Tacoma, WA
- $21.50 - $26.50 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Banking
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Client Service Representative (UFCW) - HYBRID
Labcorp —Seattle, WA
- $21 - $25 an hour
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- HIPAA
- Employee stock purchase plan
- Disability insurance
3d
Client Success Representative (Remote)
Demand.com —Seattle, WA
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Specialist II
Seattle Housing Authority —Seattle, WA
- $26.33 - $34.86 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Passenger ride along program
- AD&D insurance
Customer Experience Rep (CER)
PCF Construction Group LLC —Kent, WA
- From $25 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Quick Apply
Support Services Specialist
CellNetix Pathology & Laboratories —Tukwila, WA
- $22.00 - $27.25 an hour
- Full-time
- Computer literacy
- Pass drug screening
- HIPAA
- Free parking
- COVID-19 protective measures
Quick Apply
3d

I want to receive the latest job alert for customer service representative in allentown wa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near allentown wa

Call Center Representative jobs in Seattle, WA

Call Center Representative jobs in Renton, WA

Senior Customer Service Representative jobs in Seattle, WA

Patient Representative jobs in Renton, WA

Customer Service Representative jobs in Burlington, NC

Customer Experience Representative jobs in Kent, WA

Customer Service Representative jobs in Seattle, WA

Customer Service Representative jobs in Renton, WA

Call Center Representative jobs in Tacoma, WA

Customer Service Representative jobs in Tacoma, WA

Call Center Representative jobs in Akron, OH

Call Center Representative jobs in Reading, PA

Remote Customer Service Representative jobs in San Francisco, CA

Call Center Representative jobs in Philadelphia, PA

Call Center Representative jobs in Shreveport, LA

Nature Center jobs in Minnesota

Customer Service Account Representative jobs in Tempe, AZ

Customer Service Account Representative jobs in Marion, NC

Customer Service jobs in Detroit, MI

Independent Contractor Cleaning Service jobs in New York, NY

Call Center/Communications Representative

Carpenters Services Administrative Corporation
Seattle, WA

Quick Apply

Job Details

Full-time
$24.49 - $27.71 an hour

Benefits

Commuter assistance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Spanish
Confidential information handling
Phone communication
Customer service
Health insurance policy knowledge
English
High school diploma or GED
Desktop applications
Organizational skills
Clerical experience
Productivity software
10 key typing
Video conferences (communication methods)
Client interaction via phone calls

Full Job Description

Overview:

Under minimum supervision, the Communications Representative performs specialized clerical duties which require frequent exercise of independent judgment and a thorough understanding of applicable procedures. This role will serve as a Call Center Representative and will handle participant calls by answering their inquiries and providing benefits information.

In addition, this role will attend local union meetings, picnics, union Zoom calls, and events to support union members with benefit-related inquiries and give benefit presentations, as needed.

The Call Center/Communications Representative is a full-time, non-exempt position, with a work schedule of Monday through Friday, 8:00 AM – 5:00 PM. Schedule may change depending on the department needs. Overtime may be needed periodically.

Position Functions and Responsibilities:

Provide excellent customer service to all CSAC stakeholders.
Complete data entry tasks (eflows) on a timely basis ensuring quality and quantity are at acceptable levels.
On occasion, assist other departments with special projects as needed, help open mail, sort, and validate information coming into the department, assist with auditing scanned documents.
Communicate effectively with participants, staff, local unions, and WSRCC at all times.
Maintain a friendly demeanor and handle participant inquiries in person, telephonically, and by e-mail.
Possess and utilize effective communication and de-escalation skills to manage and resolve participant complaints.
Identify and escalate priority issues and follow up on participants’ calls where necessary.
Document all call information according to operating procedures.
Attend and actively participate in local union meetings, picnics, union Zoom calls, and union-sponsored events by answering their benefit questions or by giving benefit presentations, as needed.
Develop a sound understanding of Participant’s benefits for the various benefit funds (Health & Welfare, Vacation, Annuity, and Pension benefits).
This role must be able to explain and/or give benefits presentations in English and Spanish.
Collaborate with the Communications Manager to ensure consistent messaging and support for union initiatives.
Other duties as assigned.

Required Qualifications and Skills:

Working knowledge in Microsoft applications.
Knowledge of “8x8” telephone system is preferred but not mandatory.
Professional appearance and demeanor.
Excellent telephone etiquette, “people skills,” written and verbal communication skills.
Bilingual in English and Spanish is required.
Proficiency with 10-key by touch.
Excellent organizational skills with ability to multitask in diverse work environment with diverse walk-in clients.
1-2 years related experience. Knowledge of working in a call center or participants service environment is highly preferred.
Knowledge of participant’s service principles and practices.
Excellent organizational skills and detail oriented.
Ability to exercise discretion and confidentiality.
Excellent oral and written communication skills.
Training in Health & Welfare, Vacation, Annuity, and Pension benefits.
Strong interpersonal and communication skills, both written and verbal, for union member engagement.
Ability to work independently and represent the organization at union functions.
Experience working with union members or in a benefits-related role is highly desirable.
High School Diploma.

NOTE:

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. CSAC is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, national origin, age, sexual orientation, marital status, religion, disability, or any other classification protected by law.

Job Type: Full-time

Pay: $24.49 - $27.71 per hour

Benefits:

401(k)
401(k) matching
Commuter assistance
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Experience:

Customer service: 3 years (Preferred)

Language:

Spanish (Required)

Ability to Commute:

Seattle, WA 98121 (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in allentown wa

Call Center/Communications Representative

Client Service Manager

Customer Service Representative

Customer Service Manager

Customer Account Representative

Patient Resource Representative ( Remote)

Call Center Agent I

Customer Service Associate

Entry Level Client Representative

Customer Service Rep Non

Administrative Assistant - Technology Services Department, Customer Services

DSHS HCLA Customer Service Specialist 3

Call Center Representative (Member Services) - USFHP

Customer Service Representative

Call Center Representative

Client Service Representative (UFCW) - HYBRID

Client Success Representative (Remote)

Customer Service Specialist II

Customer Experience Rep (CER)

Support Services Specialist

I want to receive the latest job alert for customer service representative in allentown wa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected