Top 415 Mobile technician Jobs in Alpharetta, Ga

IT Service Desk Technician
Intellibee Inc —Atlanta, GA
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Health insurance
- 401(k)
Quick Apply
5d
AOG Technician – Full-Time, On-Call / Mobile Response
Equinoxx Aviation Services —Lawrenceville, GA
- $50 - $65 an hour
- Overtime
- Hybrid work
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Relocation assistance
Quick Apply
Emergency Roadside Assistance Technician/ Battery Salesmen Mobile Service
Pete's of Georgia —Dunwoody, GA
- $16 - $23 an hour
- Full-time
- Background check
- Sales
- Customer service
- Paid training
- Health insurance
Quick Apply
Behavioral Support Aide
Reaching Clarity, Inc. —Atlanta, GA
- $18 - $21 an hour
- Part-time
- Background check
- Spanish
- English
- Professional development assistance
Quick Apply
Auto Glass Master Technician – Mobile (Atlanta, GA)
WindshieldHUB —Atlanta, GA
- $27.58 - $32.16 an hour
- Overtime
- Background check
- Clean driving record
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Product Support Technician (Remote)
Home Depot / THD —Atlanta, GA
- $30,000 - $60,000 a year
- Remote
- 18 years or older
- No experience needed
- Windows
2d
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Mobile Service Technician
Tesla —Roswell, GA
- Full-time
- Computer literacy
- English
- Mid-level
- Commuter assistance
- Health savings account
Mobile Detail Technician
Deep Clean Mobile - Detailing & Ceramic Coatings —Buford, GA
- $17 - $22 an hour
- Part-time
- Driver's License
- Reliable transportation
- Outdoor work
- Paid training
Quick Apply
Mobile Diesel Technician
Durafleet Alpharetta —Alpharetta, GA
- $30 - $45 an hour
- Overtime
- ASE Certification
- Background check
- Clean driving record
- Health insurance
- Paid time off
Quick Apply
Mobile Technician
Angela Krause Ford —Alpharetta, GA
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Quality Assurance Representative
SPECIALTY RX OF GA LLC —Sandy Springs, GA
- English
- Mid-level
- High school diploma or GED
Quick Apply
Fire Inspection Apprentice (Atlanta)
Fire Protection Services, LLC —Atlanta, GA
- Full-time
- Clean driving record
- Customer service
- Driver's License
- On-the-job training
Quick Apply
Mobile DOT Inspection Technician (2073)
Kooner Fleet Management Solutions —Atlanta, GA
- $20 - $25 an hour
- Clean driving record
- Driver's License
- US work authorization
- Fuel card
- Paid holidays
Quick Apply
8d
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Apprentice AV Technician
Atlanta Audio & Automation —Atlanta, GA
- $18 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Desktop Support Technician
SN Technologies pvt ltd —Atlanta, GA
- $25.36 - $30.54 an hour
- Full-time
- Mid-level
- Windows
- Communication skills
- Employee assistance program
Quick Apply
13d
Mobile Auto Glass Technician (North Atlanta)
Fleet Glass Services —Suwanee, GA
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
Mobile Maintenance Technician
Bevara Building Services —Atlanta, GA
- From $30 an hour
- Full-time
- Background check
- Current TB test
- Computer literacy
- Free parking
- Paid holidays
Quick Apply
Senior Customer Service Specialist
City Of Roswell —Roswell, GA
- $27.57 - $35.84 an hour
- Full-time
- Writing skills
- Basic math
- Research
Quick Apply

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mobile technician jobs near alpharetta, ga

IT Service Desk Technician

Intellibee Inc
Atlanta, GA

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
401(k)

Qualifications

High school diploma or GED

Full Job Description

The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues. This position serves as the primary point of contact for IT support requests, ensuring timely resolution of incidents and service requests while delivering exceptional customer service. The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.

Essential Duties and Responsibilities:

Customer Support

Serve as the first point of contact for IT incidents, service requests, and technical inquiries.
Provide remote, phone, email, chat, and desk-side technical support to end users.
Troubleshoot and resolve hardware, software, network connectivity, printing, mobile device, and application issues.
Escalate complex issues to appropriate IT teams while maintaining ownership and communication with customers.
Deliver outstanding customer service while meeting established Service Level Agreements (SLAs).

Incident, Request & Problem Management

Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow.
Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management.
Document troubleshooting steps, resolutions, and knowledge articles to improve service quality.
Monitor ticket queues and ensure timely follow-up and closure.

Endpoint & Device Support

Configure, deploy, image, and maintain Windows 11 laptops and desktops using Microsoft Intune and Autopilot.
Install, configure, and troubleshoot desktop software, Microsoft 365 applications, browsers, VPN, and business applications.
Support printers, scanners, webcams, docking stations, and other peripheral devices.
Perform workstation moves, adds, changes, and equipment replacements.

Identity & Access Management

Create, modify, and disable user accounts within Microsoft Entra ID (Azure AD) and Active Directory.
Manage password resets, Multi-Factor Authentication (MFA), and account lockouts.
Assist with onboarding, offboarding, and access provisioning activities.

Microsoft 365 Support

Support Microsoft Outlook, Teams, OneDrive, SharePoint Online, and other Microsoft 365 services.
Assist users with collaboration tools and cloud-based productivity applications.
Troubleshoot synchronization, licensing, and authentication issues.

Hardware Asset Management

Receive, inventory, assign, track, and recover IT assets.
Maintain accurate hardware inventory records within ServiceNow Asset Management.
Perform asset lifecycle activities including deployment, relocation, repair, replacement, and retirement.
Assist with inventory audits and asset reconciliation.

Collaboration

Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to resolve issues.
Participate in technology rollouts, hardware refreshes, software deployments, and special IT projects.

Minimum Qualifications

High School Diploma or GED.
Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.

Associate degree in Information Technology, Computer Science, or related field and one (1) year of technical support experience.

Preferred

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
Experience supporting state or local government environments.

Preferred Technical Experience

Experience supporting:
Microsoft Windows 11
Microsoft 365
Microsoft Teams
Microsoft Outlook
Microsoft Entra ID (Azure AD)
Active Directory
Microsoft Intune
Windows Autopilot
ServiceNow
Cisco Webex
VPN technologies
Multifactor Authentication (MFA)
Network printers
Hybrid cloud environments
Hardware Asset Management (HAM)
Basic Software Asset Management (SAM)

Knowledge, Skills, and Abilities

Strong customer service and communication skills.
Excellent troubleshooting and analytical skills.
Ability to diagnose hardware, software, and network issues.
Ability to prioritize multiple tasks in a fast-paced environment.
Strong documentation and organizational skills.
Ability to explain technical concepts to non-technical users.
Ability to work independently and collaboratively within a team.
Knowledge of ITIL service management principles.

Skill Matrix:

Two (2) years of experience providing technical support in a Help Desk or Service Desk environment. Required 2 Years
Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD Highly desired 2 Years

Benefits at IntelliBee

Long-Term Stability: Join us on a multi-year opportunities with room to grow.
Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
Future Planning: Enroll in our 401(k) program and invest in your financial security.
GC Assistance: We support immediate Green Card processing, if required.

Work Location: In person

Quick Apply

Refine Your Search

mobile technician jobs in alpharetta, ga

IT Service Desk Technician

AOG Technician – Full-Time, On-Call / Mobile Response

Emergency Roadside Assistance Technician/ Battery Salesmen Mobile Service

Behavioral Support Aide

Auto Glass Master Technician – Mobile (Atlanta, GA)

Product Support Technician (Remote)

Helpdesk Technician

Mobile Service Technician

Mobile Detail Technician

Mobile Diesel Technician

Mobile Technician

Quality Assurance Representative

Fire Inspection Apprentice (Atlanta)

Mobile DOT Inspection Technician (2073)

IT Systems Support Technician

Apprentice AV Technician

Desktop Support Technician

Mobile Auto Glass Technician (North Atlanta)

Mobile Maintenance Technician

Senior Customer Service Specialist

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