Top 39 Customer contact center representative Jobs in Amarillo, Tx

Customer Service Representative (Call Center)
6 Degrees Health —Amarillo, TX
- $18 - $24 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Customer Contact Center Representative
Xcel Energy —Amarillo, TX
- $18 an hour
- Weekends as needed
- 18 years or older
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
6d
Contact Center Representative
ACFCU Federal Credit Union —Amarillo, TX
- Monday to Friday
- Bilingual
- Writing skills
- Basic math
Quick Apply
Credit and Collections Representative
Xcel Energy —Amarillo, TX
- $18 an hour
- On call
- 18 years or older
- Mid-level
- Residential
- Health savings account
- Paid holidays
1d
Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX
Systems & Methods, Inc (SMI) —Texas
- $15 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Writing skills
- Paid training
- 401(k)
Bilingual Customer Service Representative
Confidential —Amarillo, TX
- $15 - $21 an hour
- Full-time
- Spanish
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Data Center Construction Project Manager (RCDD)
MP NEXLEVEL LLC —Texas
- Microsoft Outlook
- High school
- 5 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
Licensed Insurance Customer Service Representative- Remote (License Required)
Teleperformance —Texas
- $21.50 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
Quick Apply
5d
Bilingual Customer Service Representative -100% Remote (All Equipment Provided)
Ansafone Contact Centers LLC —Texas
- From $14.50 an hour
- Remote
- Background check
- Spanish
- Computer literacy
- Paid training
- Disability insurance
Retail Merchandise Associate
Marshalls —Amarillo, TX
- $13.00 - $13.50 an hour
- Full-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Merchandise Associate
TJ Maxx —Amarillo, TX
- $12.00 - $12.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Retail Key Carrier Coordinator
Marshalls —Amarillo, TX
- $15.00 - $15.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid parental leave
- Health savings account
Retail Department Coordinator
Marshalls —Amarillo, TX
- $14.00 - $14.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Data Center-Construction QA/QC Manager
Vertex Innovations —Amarillo, TX
- $150,000 - $180,000 a year
- Extended hours
- Background check
- Civil engineering
- Microsoft Excel
- Travel reimbursement
- Profit sharing
Quick Apply
TexBuy Field Representative
Texas ESC Region 16 —Amarillo, TX
- $386.62 - $463.02 a month
- Full-time
- Heavy lifting
- Customer service
- Research
Human Resources Business Partner
Ensign Services —Amarillo, TX
- From $65,000 a year
- Full-time
- Bachelor's degree
- Criminal background check
- Travel
- Health insurance
- Dental insurance
Quick Apply
GTC Business Development I
Centennial Bank —Amarillo, TX
- Word processing
- Basic math
- Research
Leasing Consultant
NE Property Management —Amarillo, TX
- Hospitality
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Project Manager - OFE Manager
M. A. Mortenson Company —Amarillo, TX
- $132,100 - $198,200 a year
- 7 years
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
5d
Truck Sales
Roberts Truck Center - Amarillo —Amarillo, TX
- Full-time
- Dealership
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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Customer Service Representative (Call Center)

6 Degrees Health -
Amarillo, TX

Quick Apply

Job Details

Full-time
$18 - $24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Vision insurance
Opportunities for advancement

Qualifications

Computer operation
Writing skills
Windows
High school diploma or GED

Full Job Description

Call Center Representative

Classification: Non-Exempt

Level: Tier I

Salary Range: $18. to $24.00 with monthly incentive potential ($180.00 to $1250.00 per month)

Reports to: Director of Operations

Compensation and Benefits Are you ready to avoid working in the big corporate world where you are just an employee known by your badge number? Asset Protection Unit (APU) is a 20+ business located near downtown Amarillo, Texas. We are looking for individuals that want to be treated like family and be part of a team where everyone’s voice is heard! APU is growing and there is lots of room for advancement! APU offers monthly incentives which this past year averaged 24% of a person’s hourly rate. In addition, APU offers a full suite of benefits for full time employees, including:

Medical
Dental
Vision
Life
LTD
Generous 401k contributions (Automatic 3% to 5% Annually)
Starting Paid Time Off (PTO) 15 days your first year (earned per pay period)
Holiday pay with time off to spend with your non APU family
Historical Christmas Bonus Payments
Monthly 15 Minute Chair Massages
Fun Committee Activities
Work from Home opportunities within Texas upon successful training in person.

Apply now, join our growing family.

JOB DESCRIPTION

Summary/Objective This position is responsible for contacting providers and resolving potential overpaid claims for medical, dental and long-term care providers on behalf of insurance clients that APU represents. This position is primarily an outbound calling role in a fast-paced working environment.

Our culture is built on being polite, persistent, and proactive, and any candidate seeking a job at APU must adopt these core principles.

Responsibilities

Politely and effectively communicates with medical, dental, and long-term care providers regarding identified insurance overpayments.
Persistent at problem solving and escalated appropriately.
Proactively making contact and responding both verbally and in writing with providers.
Responsible for maintaining and accurately updating in the operating system, to include: points of contact, adding or creating notes, recovery stages, etc.
Perform administrative duties to include: creating notes, researching overpayments, sending emails/faxes, etc.
Basic level of polices & procedures
Positively respond to coaching, mentoring and feedback.
Ability to work in a fast-paced and team environment.
Achieve daily, weekly, and monthly recovery goals and metrics.

Competencies

Ability to perform the essential job functions
Professionalism
Communication Proficiency – written and verbal communication
Customer/Client Focus
Problem Solving/Analysis
Able to multitask
Teachable
Committed to the mission of the company
Dedicated to the core values of the company

Supervisory Responsibility

This position has no supervisory responsibilities.

Required Education and Experience

High School Diploma or equivalent.
Possess excellent computer skills
Possess excellent interpersonal skills, oral and written communication skills
Be able to work independently
Be detail oriented, accurate and precise in completing the tasks associated with the position
Intermediate Windows & MS Office Skills are mandatory.

Preferred Education and Experience

Experience in processing Long Term Care/Medical/Medicare/Medicaid/Dental or some type of insurance billing or auditing.
Call center experience
Customer service experience
have Mainframe, “green screen” experience or similar systems
Have expert knowledge of Microsoft Excel, Word & Outlook.

Additional Eligibility Qualifications

Passing of skill test will be required.
Must attend all days of onboarding training. If unable to attend all days of the training which are held in the first 30 days, the applicant will be rescheduled for the next available training. If unable to attend all days of the rescheduled training, the employee will be released from employment.

Work Authorization

Candidates selected will be subject to a pre-employment background investigation (drug test, credit check, reference verification) and skills test.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation and Benefits There will be an attractive compensation package that is commensurate with experience. APU offers a full suite of benefits for full-time employees. Those benefits include medical, dental, vision, life, LTD, 401k, PTO and holiday pay. Join our growing team based exclusively in Amarillo, Texas.

Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. This position requires 40 hours per week with some time outside of the normal hours.

Travel No travel is expected for this position.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee will be required to sit for extended periods of time and is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position requires sitting over 66% of the time.
This position requires Visual Acuity at 20 inches (or less) over 66% of the time.

AAP/EEO Statement APU is an affirmative action/equal opportunity employer (AA/EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, disability status, genetic information, protected veteran status or any other characteristic protected by federal, state or local law.

Quick Apply

Refine Your Search

customer contact center representative jobs in amarillo, tx

Customer Service Representative (Call Center)

Customer Contact Center Representative

Contact Center Representative

Credit and Collections Representative

Bilingual Customer Service Representative-SDU-Work From Home-MUST LIVE IN SAN ANTONIO, TX

Bilingual Customer Service Representative

Data Center Construction Project Manager (RCDD)

Licensed Insurance Customer Service Representative- Remote (License Required)

Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

Retail Merchandise Associate

Merchandise Associate

Retail Key Carrier Coordinator

Retail Department Coordinator

Data Center-Construction QA/QC Manager

TexBuy Field Representative

Human Resources Business Partner

GTC Business Development I

Leasing Consultant

Project Manager - OFE Manager

Truck Sales

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