Top 9 Helpdesk support Jobs in Amarillo, Tx

Customer Service Representative
Nelson-Jameson Inc —Amarillo, TX
- From $21.50 an hour
- Full-time
- Google Workspace
- Computer literacy
- ERP systems
- Health insurance
- Paid time off
Quick Apply
10d
Reactive Support Technician
Runbiz —Amarillo, TX
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
Quick Apply
IT SUPPORT SPECIALIST II - III
City of Amarillo —Amarillo, TX
- $21.72 - $34.08 an hour
- Extended hours
- Mid-level
- Analysis skills
- Driver's License
11d
Level II Technical Support
AMA TechTel —Amarillo, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- 401(k)
Quick Apply

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Customer Service Representative - Technical
Disabled Veteran Solutions —Amarillo, TX
Ability to troubleshoot common technical issues. Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft…
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12d
Customer Service Representative
Nelson-Jameson Inc —Amarillo, TX
Provide regular front-desk coverage at the assigned location, including greeting visitors, directing calls and inquiries, and supporting general office needs.
From $21.50 an hour
Quick Apply
10d

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Customer Service Representative

Nelson-Jameson Inc -
Amarillo, TX

Quick Apply

Job Details

Full-time
From $21.50 an hour
10 days ago

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Video conferencing software
Productivity software
Video conferences (communication methods)
Technical Proficiency
Video conferencing systems operation

Full Job Description

Location: Amarillo, TX (onsite)
Job Type: Full-Time
Compensation: $21.50+ per hour, with starting pay dependent upon experience and qualifications.
Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, and much more!

About Us:
At Nelson-Jameson, we’ve been a trusted partner in the food manufacturing industry since 1947. We provide high-quality products and innovative solutions that help businesses maintain top standards in quality, safety, and compliance. As a family-owned company, we believe in accountability, teamwork, and growth—for our people and the business. We take pride in our close-knit, supportive culture where every team member has a voice and the chance to grow. If you're looking for a rewarding career with a team that works hard and stays optimistic, we’d love to have you join us!

Job Summary:
We are seeking a dedicated and professional Customer Service Representative to join our team and deliver exemplary support to our valued customers. In this role, you will act as the primary point of contact, managing order processing, phone inquiries, and email communications to ensure a seamless experience. You will collaborate closely with internal technical and administrative departments to provide timely, accurate solutions to product and service inquiries. Your work directly impacts customer loyalty and operational efficiency, making you a vital asset to our collaborative team environment.

Key Responsibilities:

Managing daily order processing by entering, approving, and following up on incoming orders, quotes, and returns accurately within our internal ERP system.
Delivering exceptional customer support by handling incoming phone calls and emails with a courteous, helpful, and professional approach
Communicating with customers by phone or email to verify details and resolve questions related to existing orders, quotes, deliveries, pricing and product specifications.
Resolving product inquiries by actively listening to customer needs and collaborating with internal technical teams for expert guidance
Accurately processing new customer account requests and ensuring all documentation is handled efficiently.
Collaborating across departments to resolve customer issues quickly, leveraging team expertise to build long-term customer loyalty and rapport.
Delivering outstanding service to build strong relationships and drive customer loyalty.
Provide regular front-desk coverage at the assigned location, including greeting visitors, directing calls and inquiries, and supporting general office needs.
Other duties as assigned

Qualifications & Skills:
Required:

High School degree or equivalent
Computer knowledge and proficiency with email, chat, and video conferencing.

Preferred:

Post-secondary degree or coursework in business or a related field.
Background in business administration, general office settings, or data entry roles.
Experience working with Google Workspace and CRM or ERP systems.
Proven track record of handling customer complaints and driving effective problem resolution.
Experience with international orders and export requirements.

Why Nelson-Jameson?
At Nelson-Jameson, we offer more than just a job; we provide an opportunity to grow and succeed within a family-owned company that values innovation, collaboration, and hard work. You’ll be part of a trusted industry leader, working alongside passionate professionals who are dedicated to making a difference.
As a golden rule company, we strive to maintain a culture of honesty, integrity, and kindness. Our organization is committed to operating ethically and respecting people, our community, and the environment. With us, you’ll become part of a hard-working team that takes pride in providing safe, high-quality food to communities around the world.
With Nelson-Jameson, you’ll receive:

Comprehensive Health Benefits with your choice of benefits to match your unique needs
401(k) with company match
Competitive Compensation: $21.50+ per hour, with starting pay dependent upon experience and qualifications.
Paid time off at time of hire
Annual allowance for company branded clothing
Annual Wellness Stipend & other wellness programs
And much more (https://nelsonjameson.com/about-us/careers/?utm_source=vanity&utm_medium=redirect&utm_campaign=brand&utm_content=careers)!

How to Apply:
If you’re ready to drive your career forward with a company that values hard work, safety, and excellent customer service, apply now on our career site (https://recruiting.ultipro.com/NEL1005NJINC/JobBoard/8695e00b-4096-415c-abab-7d9854e20251/?q=&o=postedDateDesc)!

Nelson-Jameson, Inc. and NEXT Logistics, LLC. are Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, and veteran status.

Education

Required

High School or better

Preferred

Associates or better

Skills

Required

Computer knowledge

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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helpdesk support jobs in amarillo, tx

Customer Service Representative

Reactive Support Technician

IT SUPPORT SPECIALIST II - III

Level II Technical Support

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