Top 3 Guest service agent Jobs in Amherst, Ma

Hotel Front Desk Agent
Homewood Holyoke —Holyoke, MA
- $18.85 an hour
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
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Front Desk Agent
FALCON HOTEL CORP —Springfield, MA
- $16.50 an hour
- Weekends as needed
- Inventory management
- English
- Hotel
- Opportunities for advancement
Front Desk Agent
King's Gym —Greenfield, MA
- From $16 an hour
- Part-time
- Customer service
- Data entry
- In-person
- Gym membership
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11d

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Resident Care Aide - C.N.A./ H.H.A.
Arbors at Amherst —Amherst, MA
Assist relatives, guests, and visitors, creating a welcoming atmosphere. We are an equal opportunity employer and prohibit discrimination/harassment without…
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Server
Jake's Restaurant —Northampton, MA
Our servers work closely together to provide exceptional service and help create the experience our guests have come to expect from Jake’s. 2–4 shifts per week.
$6.75 an hour
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Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
$19 - $21 an hour
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Hotel Front Desk Supervisor/Guest Service Supervisor
The Courtyard Worthington —Columbus, OH
Promptly answer the telephone using positive and clear English language. Assign and instruct guest service agents in details of work.
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6d

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guest service agent jobs near amherst, ma

Hotel Front Desk Agent

Homewood Holyoke
Holyoke, MA

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Job Details

Part-time
$18.85 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Driver's License

Full Job Description

Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040

We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
Handles cash, credit card information and goods at the property
Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

Customer Service experience, in a hotel setting preferred.
Hilton experience is a plus.
High School diploma or equivalent is preferred.
Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
Must have valid drivers license, and acceptable driving history subject to company approval .

What We Offer You:

$18.85/hr

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

Paid Weekly (Every Friday!)
Medical, Dental & Vision Insurance
Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
Paid Vacation and Sick Time
Paid Holidays
Tuition Reimbursement
Flexible Spending Account
Company Paid Life Insurance
Company Paid Short-Term Disability Insurance
Long-Term Disability Insurance
Employee Assistance Program
Hotel Discounts – for You, Your Friends and Family
Wellness Programs
Monthly Employee Appreciation Activities & Events
Learning and Development Opportunities
Employee Referral Program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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