Top 26 Guest service agent Jobs in Amherst Ny

Guest Service Agent
Your Employer —Amherst, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Agent
Residence Inn Cheektowaga/Buffalo —Buffalo, NY
- $17 - $20 an hour
- Computer literacy
- Residential
- Hotel
Guest Service Agent
Home2 Suites Amherst NY —Buffalo, NY
- $18.00 - $18.50 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Front Desk Agent
Schulte Companies —Amherst, NY
- $17.00 - $18.50 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Agent
Holiday Inn Express Airport, Buffalo - Amherst, NY —Cheektowaga, NY
- $17.50 - $18.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Quick Apply
Guest Service Representative
Courtyard by Marriott Buffalo-Airport —Cheektowaga, NY
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
6d
Front Desk Agent
Buffalo Lodging Associates, LLC —Cheektowaga, NY
- $17 - $18 an hour
- Part-time
- Clean driving record
- Microsoft Excel
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
5d
Front Desk Agent - Part Time
Centerway Hotel Tonawanda —Tonawanda, NY
- From $16 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Employee discount
Quick Apply
14d
Hotel Front Desk Agent
DoubleTree by Hilton —Buffalo, NY
- $17.00 - $18.50 an hour
- Full-time
- Bilingual
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Crowne Plaza Riverside —Niagara Falls, NY
- $17 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
5d
Guest Services Representative - Hilton Garden Inn Buffalo Downtown
Hamister Group, LLC —Buffalo, NY
- $16.50 - $18.00 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Agent
Buffalo Marriott HARBORCENTER —Buffalo, NY
- From $16 an hour
- Part-time
- English
- Hotel
- Communication skills
- Paid holidays
- 401(k)
Quick Apply
Hotel Front Desk Clerk
FairBridge Inn Express —Buffalo, NY
- From $17 an hour
- Part-time
- Hotel
- In-person
- Reliable transportation
Quick Apply
Overnight Front Desk Associate
SpringHill Suites —Buffalo, NY
- $18 - $19 an hour
- Part-time
- Hospitality
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
13d
Front Desk Agent
Holiday Inn Niagara Falls State Park Entry, an IHG Hotel —Niagara Falls, NY
- $17 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Guest Service Agent
Hampton Inn, East Aurora, NY —East Aurora, NY
- $17 - $19 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
Social Media Customer Care Agent, Remote, Buffalo Region
Delaware North —Buffalo, NY
- $16 - $17 an hour
- Weekends as needed
- No high school diploma
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
5d
Front Desk & Sales Team Member
Massage Envy Tonawanda / Amherst —Tonawanda, NY
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- Math
- Computer skills
Quick Apply
5d
Front Desk Receptionist
Hampton Inn Lockport NY —Lockport, NY
- $16 - $17 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- 401(k)
- Employee discount
Quick Apply
3d
Part-time Desk Agent
Holiday Inn Express Hamburg, NY —Hamburg, NY
- $16.50 - $17.50 an hour
- Part-time
- Hotel
- Fair chance
- Computer skills
- Paid time off
- Employee discount
Quick Apply

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guest service agent jobs near amherst ny

Guest Service Agent

Your Employer
Amherst, NY

Apply Now

Job Details

Full-time
$17 - $18 an hour

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Serving clients
Coaching
Employee relationship building

Full Job Description

Guest Service Agent

Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see or are you someone who strives to make a positive difference in someone's day? Join us as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit.

Responsibilities:

Greet guests upon arrival with a warm and sincere welcome.
Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignments.
Issue keys while ensuring utmost safety and confidentiality.
Maintain and protect guest privacy and discretion.
Settle guest accounts while ensuring all services standards are followed.
As an Ambassador of the hotel, you will assist guests and answer inquiries regarding hotel facilities in an informative and helpful way.
Drive revenue through room upsells and cross-promotion of other hotel outlets.
Builds strong rapport with support departments.
Create reservations for guests who are at the desk or who call in after hours.
Consistently offers professional, engaging and friendly service.
Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate.
Other duties as assigned

Requirements:

Ability to work all shifts including overnights, weekends, and holidays.
Previous experience in hotel front office operations preferred.
Proficiency in English required, bilingual is an asset.
Excellent written/verbal communication, coaching and interpersonal skills.
Strong guest service orientation, utilizing empathy and creative thinking.
Ability to work well under pressure.
Thrives in a fast-paced environment.
Must have open availability work weekends and holidays.

Physical:

Frequent walking and standing during shift
May occasionally exert up to 25 pounds lift, carry, push, or pull objects

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

Competitive Pay
Bonus Opportunities
Training & Development
Opportunity for Advancement
Medical
Dental
Vision
401k with Match
Paid Time Off
Holiday Pay
Free Parking
Hotel Discounts
Safe Work Environment
Creating memorable experiences one guest at a time
Opportunities to give back to the community through our global focus efforts

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.

Must be available weekends and Holidays. Open availability

Apply Now

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