Top 1229 Customer experience coordinator Jobs in Anaheim Ca

Case Management Coordinator - Mandarin Required
Angels Creation Reproductive Center —Irvine, CA
- $23 - $27 an hour
- Full-time
- Mid-level
- Windows
- Case management
- Health insurance
- Paid time off
Quick Apply
5d
Orthodontic Treatment Coordinator
Confidential —Los Angeles, CA
- $24 - $45 an hour
- Full-time
- Private practice
- Dental office
- Customer service
- Paid training
- Continuing education credits
Quick Apply
Dental Treatment Coordinator
LALUME Dental Studio —Newport Beach, CA
- $32 - $37 an hour
- Full-time
- Dental office
- Mid-level
- 3 years
- Paid time off
- Employee discount
Quick Apply
1d
Ecommerce Product Coordinator
Viair Corporation —Irvine, CA
- $28 - $32 an hour
- Full-time
- Writing skills
- Merchandising
- Research
- Paid holidays
- Health insurance
Quick Apply
Lead dental assistat/ treatment coordinator (private practice)
Hangout Dental —Irvine, CA
- $25 - $30 an hour
- Full-time
- Private practice
- Dental office
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Creative Operations Coordinator
Picture This Framing Inc. —Fullerton, CA
- $30 - $36 an hour
- Full-time
- Background check
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Clinical Provider Coordinator
Unicare Community Health Center —Ontario, CA
- $25 - $30 an hour
- Weekends as needed
- Customer service
- Mid-level
- Databases
- Health savings account
- Health insurance
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Experienced ALW/Cal Aim Coordinator for a Senior Living – FT/Weekends/Holidays; Spanish/Englilsh
VISTA DEL MAR SENIOR LIVING —Long Beach, CA
- $20 - $24 an hour
- Weekends as needed
- Background check
- Spanish
- Experience working with individuals with disabilities
- Paid training
- Mileage reimbursement
Quick Apply
17h
Dental Office Manager/Treatment Coordinator
Guitta Harb, DMD —Aliso Viejo, CA
- $25 - $35 an hour
- Full-time
- Dental office
- Management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Logistics Coordinator
iMomoko.com —South El Monte, CA
- $20 - $22 an hour
- Full-time
- Local
- English
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Sales Coordinator
Front Porch —Claremont, CA
- $25 - $30 an hour
- Full-time
- Pass drug screening
- Bachelor's degree
- Contracts
Quick Apply
Bilingual English/Mandarin Patient Coordinator.
IQ Laser Vision —City of Industry, CA
- $21 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Food Safety and Regulatory Compliance Coordinator
Confidential —Walnut, CA
- $25 - $31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Restoration Administrator / TPA Coordinator
AMS Restoration inc —Chino, CA
- $58,000 - $62,000 a year
- Full-time
- Google Workspace
- Mid-level
- Administrative experience
- Paid holidays
- 401(k)
Quick Apply
1d
Experienced Home Care Staffing Coordinator & Recruiter
Era Health and Wellness —Covina, CA
- $23 - $28 an hour
- Weekends as needed
- Spanish
- LVN
- English
- Dental insurance
- 401(k)
Quick Apply
2d
Fashion Experienced Apparel Production Coordinator
7Diamonds —Tustin, CA
- Full-time
- Microsoft Excel
- Customer service
- No background check
Quick Apply
Fine Jewelry Product Operations Coordinator
Joshua J Fine Jewelry —Los Angeles, CA
- From $24 an hour
- Full-time
- Merchandising
- Mid-level
- In-person
- Free parking
- Health insurance
Quick Apply
2d
Mortgage Sales Coordinator/Assistant
Trusted Mortgage Capital —Irvine, CA
- $21 an hour
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
Customs Compliance Coordinator_Mandarin Fluency
Jusda USA / Hon Hai Foxconn Group —City of Industry, CA
- From $25 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Accounting Coordinator (Bilingual English/Chinese)
Mokwheel Bikes Inc —Chino, CA
- $23 - $27 an hour
- Full-time
- Background check
- English
- Office
- Health insurance
- Paid sick time
Quick Apply

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Case Management Coordinator - Mandarin Required

Angels Creation Reproductive Center -
Irvine, CA

Quick Apply

Job Details

Full-time
$23 - $27 an hour
5 days ago

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Mandarin
Customer communication
Teamwork
Interpersonal skills
Multilingual
Windows
Salesforce Cloud
Case management
Attention to detail
Organizational skills
CRM system proficiency
Managing patients as a clinical case manager
Technical Proficiency
Time management

Full Job Description

ACRC Global is seeking a dedicated and experienced Case Management Coordinator to oversee the surrogacy journey from start to finish, enhance the quality of surrogacy management, maximize client and surrogate satisfaction, and promote cost-effectiveness. This Case Management Coordinator role combines case management and customer service leadership, requiring strong organizational and interpersonal skills, as well as proficiency with Salesforce and case-tracking tools.

The ideal candidate will bring compassion, professionalism, and attention to detail while ensuring compliance with ASRM recommendations and company policies.

Responsibilities

Case Coordination

Coordinate match meetings between Intended Parents (IPs) and Surrogates.
Arrange and oversee the surrogacy journey to ensure it is safe, timely, effective, efficient, and surrogate-centered.
Facilitate multiple aspects of case management, including medical records, OB/medical clearance, psychological evaluation, insurance enrollment, legal agreements, and information sharing.
Accompany surrogates to IVF clinics for medical screenings or embryo transfers as needed.

Escrow & Financial Coordination

Manage escrow accounts, coordinating timely disbursements and reimbursements throughout the surrogacy process.
Promote quality and cost-effective interventions and outcomes.

Medical & Support Assistance

Support surrogates with medications or medical activities as prescribed.
Interact regularly with surrogates to track progress, address concerns, and ensure satisfaction.

Collaboration & Relationship Management

Build effective relationships with IVF clinics, hospitals, medical providers, escrow companies, insurance agencies, psychologists, and attorneys.
Serve as a liaison to ensure smooth communication and coordination between all stakeholders.

Customer Service & Team Management

Oversee a small team of customer service representatives, ensuring excellent service delivery.
Handle escalated client concerns and develop strategies to improve overall satisfaction.
Implement and maintain customer service policies, procedures, and training programs.
Analyze feedback and data to identify areas for improvement and strengthen client loyalty.

Documentation & Reporting

Maintain accurate case documentation and complete all required forms and reports.
Generate statistical and performance reports for internal tracking.
Ensure adherence to company protocols, rules, and professional standards.

Requirements

Education: Bachelor’s degree required (Associate’s degree with relevant experience may be considered).
Experience: Minimum 1 year of case management experience (IVF/Fertility industry preferred). Experience in customer service management is highly desirable.
Technical Skills: Proficiency in Salesforce; familiarity with Windows operating systems.
Communication: Strong communication, interpersonal, and customer service skills.
Organization: Excellent time management and multitasking abilities.
Problem-Solving: Strong critical thinking and solution-oriented mindset.
Other: Compassion, teamwork skills, and the ability to network and cultivate professional relationships.
Work Authorization: Must be legally authorized to work in the United States.
Preferred: Multilingual skills and prior experience as a medical service case manager, coordinator, nurse, or related healthcare/social services role, IVF/Fertility industry experience preferred)

Why Join Us?

Joining ACRC Global as a Case Management Coordinator offers the opportunity to make a meaningful impact on the lives of children and families while working in a supportive and collaborative environment. If you are passionate about surrogacy case management, client satisfaction, and team leadership, we encourage you to apply for this Case Management Coordinator position.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Experience:

Case management: 1 year (Required)

Location:

Irvine, CA 92612 (Required)

Ability to Commute:

Irvine, CA 92612 (Preferred)

Ability to Relocate:

Irvine, CA 92612: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in anaheim ca

Case Management Coordinator - Mandarin Required

Orthodontic Treatment Coordinator

Dental Treatment Coordinator

Ecommerce Product Coordinator

Lead dental assistat/ treatment coordinator (private practice)

Creative Operations Coordinator

Clinical Provider Coordinator

Experienced ALW/Cal Aim Coordinator for a Senior Living – FT/Weekends/Holidays; Spanish/Englilsh

Dental Office Manager/Treatment Coordinator

Logistics Coordinator

Sales Coordinator

Bilingual English/Mandarin Patient Coordinator.

Food Safety and Regulatory Compliance Coordinator

Restoration Administrator / TPA Coordinator

Experienced Home Care Staffing Coordinator & Recruiter

Fashion Experienced Apparel Production Coordinator

Fine Jewelry Product Operations Coordinator

Mortgage Sales Coordinator/Assistant

Customs Compliance Coordinator_Mandarin Fluency

Accounting Coordinator (Bilingual English/Chinese)

I want to receive the latest job alert for customer experience coordinator in anaheim ca

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