Top 13 Customer service coordinator Jobs in Anchorage, Ak

Member Services Coordinator
Alaska Tribal Administrators Association —Anchorage, AK
- $19 - $25 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
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Customer Logistics Coordinator
Carlile —Anchorage, AK
- $20.50 - $30.80 an hour
- Full-time
- Computer literacy
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Logistics Coordinator
Carlile Transportation —Anchorage, AK
- $20.50 - $30.80 an hour
- Full-time
- Computer literacy
- Forklift
- High school diploma or GED
- Paid holidays
- Disability insurance
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Customer Support Coordinator
Alaska Gear Company —Anchorage, AK
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Leadership
- Paid holidays
- Health insurance
Customer Service Coordinator
Cassidy's Plumbing, Heating & AIr-Conditioning Inc. —Anchorage, AK
- Full-time
- Customer service
- Mid-level
- Administrative experience
- Paid time off
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3d
Inventory Coordinator & Customer Service Helper
Cassidy's Plumbing, Heating & AIr-Conditioning Inc. —Anchorage, AK
- $20 - $29 an hour
- Full-time
- Residential
- Driver's License
- Warehouse
- Paid holidays
- Paid time off
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5d
Medical Front Desk Coordinator
Alaska Massage & Chiropractic Clinic —Anchorage, AK
- $21 - $25 an hour
- Full-time
- HIPAA
- Administrative experience
- Clinic
- Paid training
- Tuition reimbursement
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PSC Client Services & Clinic Operations Coordinator
University of Alaska —Anchorage, AK
- Full-time
- Background check
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Front Office Coordinator
Empower Physical Therapy —Anchorage, AK
- $18.50 - $19.50 an hour
- Part-time
- Microsoft Outlook
- Word processing
- Computer literacy
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Client Services Coordinator
Community Medical Services —Anchorage, AK
- $20 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply

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Member Services Coordinator

Alaska Tribal Administrators Association
Anchorage, AK

Quick Apply

Job Details

Part-time
$19 - $25 an hour

Benefits

Paid holidays
Paid time off

Qualifications

Customer communication
Confidential information handling
Microsoft Excel
Customer relationship building
Web-based survey tools
Microsoft Outlook
Social media post writing
Client rapport building
Administrative experience
Content development
Customer engagement
Collaborative technology platforms
Organizational skills
Microsoft Teams
Office management

Full Job Description

JOB TITLE: Member Services Coordinator

SUPERVISORY: No

SALARY: $19 - $25

POSITION TYPE: Non-Exempt Part-Time

ABOUT US:

The Alaska Tribal Administrators Association (ATAA) is a statewide nonprofit organization dedicated to strengthening the administrative capacity of Alaska Tribal governments. We provide Tribal Administrators with practical support, training, peer networking, and affordable professional services tailored to the unique realities of Tribal governance in Alaska.

POSITION SUMMARY:

We are seeking a dependable, adaptable, and professional Member Services Coordinator to join our team. This member-facing position is responsible for providing exceptional service and support to Tribal Administrators throughout Alaska while supporting the day-to-day administrative and member service operations of the Association. Working in a professional office environment, this position represents ATAA to members, partners, stakeholders, and the public.

Dependability, professionalism, and consistent attendance are essential. Members, volunteers, partners, and Board leadership rely on this position to provide responsive support and help ensure the smooth day-to-day operations of the Association.

This position may transition to full-time status based on organizational needs.

PRIMARY RESPONSIBILITIES:

Member Services

Serve as the primary point of contact for member inquiries.
Support membership recruitment, onboarding, and engagement activities.
Maintain accurate membership records and the membership database.
Assist prospective members with the membership application process.
Prepare and distribute membership materials, including welcome packets and renewal notices.
Provide guidance and support to members applying for one-time professional development grants.
Conduct member outreach and follow-up to strengthen engagement, retention, and member satisfaction.

Administration

Manage incoming calls and answer general inquiries.
Maintain and coordinate shared calendars.
Provide general administrative support, including maintaining organizational records and document libraries in SharePoint, data entry, and distributing materials.
Develop standardized templates, applications, and processes based on funding initiatives.
Support purchasing activities through ATAA's established check request and procurement procedures.
Assist with implementation of organizational initiatives.
Maintain organizational procedures, templates, and standardized processes.

Event Management

Support planning and execution of the Annual Symposium.
Organize and coordinate internal and external meetings and events.
Coordinate meeting logistics for Board of Directors and committee meetings.
Prepare meeting materials, agendas, and meeting packets as assigned.
Record meeting minutes and maintain official meeting records as assigned.

Communications & Social Media

Develop and schedule social media content.
Prepare and distribute member communications and organizational announcements.

Volunteer Coordination

Manage and coordinate volunteer outreach initiatives.

Other

Perform other duties as assigned to support organizational goals.

REQUIRED QUALIFICATIONS:

Three or more years of progressively responsible administrative, customer service, member services, nonprofit, or office management experience.
Excellent written, verbal, and interpersonal communication skills.
Excellent customer service skills with the ability to build positive relationships.
Strong organizational skills with the ability to prioritize multiple projects and meet deadlines.
Demonstrated ability to work independently, exercise sound judgment, and manage multiple priorities with minimal supervision.
Ability to maintain confidentiality and handle sensitive information with discretion.
Experience creating and scheduling social media content.
Familiarity with platforms such as Mailchimp, SurveyMonkey, or similar.
Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint), Microsoft 365, and comfortable utilizing Apple computer systems

PREFERRED QUALIFICATIONS:

Experience working with Alaska Tribal governments, Alaska Native organizations, nonprofit organizations, or rural Alaska communities.
Familiarity with membership management software.
Experience using SharePoint and Microsoft Teams.
Experience coordinating meetings, conferences, training events, or professional development activities.

BENEFITS

Paid Time Off (eligibility based on position status)
Paid Holidays (eligibility based on position status)
Employer-provided downtown Anchorage parking
Professional office environment
Professional development and growth opportunities within a mission-driven statewide organization

Pay: $19.00 - $25.00 per hour

Application Question(s):

Have you created and scheduled social media content for an organization before?
Which social media platforms have you managed professionally?

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in anchorage, ak

Member Services Coordinator

Customer Logistics Coordinator

Customer Logistics Coordinator

Customer Support Coordinator

Customer Service Coordinator

Inventory Coordinator & Customer Service Helper

Medical Front Desk Coordinator

PSC Client Services & Clinic Operations Coordinator

Front Office Coordinator

Client Services Coordinator

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