Top 1004 It system Jobs in Anchorage, Ak

Helpdesk Technician
N C Machinery Co. —Anchorage, AK
- Mid-level
- Office
- SharePoint
- Profit sharing
- AD&D insurance
Quick Apply
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Anchorage, AK
- $20 an hour
- Remote
- No experience needed
- US work authorization
- Entry level
IT Support Technician
Alaska Pacific University —Anchorage, AK
- Full-time
- Writing skills
- Mid-level
- Office
14d
Network and Telecommunications Specialist 1
State of Alaska —Anchorage, AK
- $5,836.50 a month
- Full-time
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Paid holidays
7d
IT System Administrator 1/2
State of Alaska —Anchorage, AK
- $6,673.50 - $8,002.50 a month
- Full-time
- Computer Science
- Office
- Senior level
- AD&D insurance
- Paid holidays
3d
Network Support Technician I (Anchorage, Alaska)
GCI —Anchorage, AK
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer Science
11d
IT Client Support Specialist 1/2
State of Alaska —Anchorage, AK
- $27.46 - $31.54 an hour
- Full-time
- Office
- Driver's License
- Fingerprint clearance
- AD&D insurance
- Paid holidays
6d
Tech Support III
Anchorage School District —Anchorage, AK
- $71,459 - $93,419 a year
- 8 hour shift
- Computer Science
- English
- Mid-level
14d
IT Client Support Specialist 2
State of Alaska —Anchorage, AK
- $31.54 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- AD&D insurance
- Paid holidays
12d
Intake Clinician (Masters or RN) $15,000 Sign On Bonus
North Star Behavioral Health —Anchorage, AK
- From $35.50 an hour
- Full-time
- Background check
- Nursing
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Product Security Engineer - AI Trainer
DataAnnotation —Alaska
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Senior Property Manager
VOA National Housing Corporation —Anchorage, AK
- $80,000 a year
- Monday to Friday
- 5 years
- Computer literacy
- High school diploma or GED
- Wellness program
- Disability insurance
Quick Apply
Simulation Engineer - AI Trainer
DataAnnotation —Anchorage, AK
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Distribution Engineer
Leidos —Anchorage, AK
- $59,150 - $106,925 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Relocation assistance
- Flexible schedule
Real Estate Agent
RMG Real Estate Network —Anchorage, AK
- $50,000 - $250,000 a year
- Weekends as needed
- Sales
- No experience needed
- Real Estate License
- Professional development assistance
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Alaska
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
New Department Plumbing Manager
Confidential —Anchorage, AK
- $120,000 - $200,000 a year
- Full-time
- Carpentry
- Heavy lifting
- Construction site
- Fuel card
- Health insurance
Quick Apply
Contracts Administrator
TH1 —Anchorage, AK
- $30 - $38 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
4d
Military Family Life Counselor - CDC - JBER, AK
Leidos —JBER, AK
- $59,150 - $106,925 a year
- Full-time
- Background check
- LMFT
- Master of Social Work
- Paid holidays
- 401(k)
Military Family Life Counselor - CDC - JBER, AK
Leidos —JBER, AK
- $59,150 - $106,925 a year
- Full-time
- Background check
- LMFT
- Master of Social Work
- Paid holidays
- 401(k)

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it system jobs near anchorage, ak

Helpdesk Technician

N C Machinery Co.
Anchorage, AK

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Job Details

Benefits

Profit sharing
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Credit union membership
Referral program

Qualifications

Equipment troubleshooting
Public Cloud
Hyper-V
Patch management
Email configuration (technical support)
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
SharePoint
Dollies
Desktop administration
Peripheral hardware support

Full Job Description

Summary

The Helpdesk Technician is responsible for providing excellent technical support and maintenance for internal and client-facing systems, software, and services. This role acts as a Tier 1-2 resource for problem identification and elevated remediation, answering technical questions, providing training, troubleshooting, and following up with users to resolve their computer issues in a complex IT hybrid (on-premises and cloud) environment. The Helpdesk Technician will also provide regular training workshops to internal staff, covering usability and functionality topics to maximize the efficiency of using HGI business systems and services.

Primary Responsibilities:

Set up and configure computers, applications, and peripherals for new employees and contractors, and conduct IT onboarding orientation.
Provide in-depth Tier 1-2 support services to HGI staff and contractors who are using HGI hardware, software, and services with minimal guidance or supervision.
Document issues and escalate them to the next Tier level as needed to resolve complex support issues/requests.
Accurately maintain IT asset inventory data and knowledge base documentation.
Provide multi-level support to administer and troubleshoot Active Directory, Azure Entra, O365, and Azure environments.
Provide regular training and workshops for HGI staff to answer their questions and cover topics related to the functionality of HGI business applications and services in O365 and associated desktop applications.
Maintain up-to-date knowledge of all major operating systems, platforms, hardware, and software.
Develop and maintain effective working relationships with multiple development, design, and support teams.
Perform other tasks as requested by the supervisor.

Qualifications:

Minimum of 2+ years in a service/helpdesk/call center environment at a Tier 1-2 level as a primary job function, providing technical support and handling all types of IT inquiries, or 1+ years with related education.
This position is in a general office environment with frequent computer use. This is NOT a remote position.
Ability to diagnose advanced technical issues involving troubleshooting hardware, software, and tools.
Demonstrate sound interpersonal skills and a commitment to providing accurate support information to customers regarding HGI products and services.
Experienced in providing technical support to troubleshoot internet connectivity and web browser compatibility across various platforms and devices.
Familiarity with administering services and resources related to AD/Azure AD/Office 365/SharePoint/Exchange/Teams/Hyper-V/Windows Server/Anti-Virus/Backup/Update and Patch management.
Expert knowledge in providing technical support to troubleshoot network connectivity, software, and hardware issues across various platforms and devices.
Demonstrate sound interpersonal skills and a commitment to providing accurate support information to customers regarding HGI products and services.
Able to consistently apply Time Management and Prioritization techniques in a high-volume, multi-tasking environment.
Ability to lift, move, or carry objects weighing between 20-60 pounds, utilizing a dolly cart for heavier loads.
May involve standing and walking for prolonged periods.
Planned travel to troubleshoot issues at the designated region remote branches is required approximately 10% of the time.

Employee Benefits:

We offer a competitive benefits package that includes a base salary.

Retirement: 401k w/ Company Match and Profit Sharing

Paid Time Off: Paid Vacation, Holiday & Sick Leave
Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
Vision Insurance: VSP Vision Insurance
Insurance: Company Paid Life, AD&D & Disability Insurance
Guidance Resources: Employee Assistance Program
Rewards: Quarterly Employee Recognition Cash Program
Discounts: CAT Products, Rental/Sales Discounts
Financial Access: Credit Union Membership is available
Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
Tenure: Seniority Bonus, starting at 5+ years
Talent Referral Program: Employee Referral Bonus

To apply for this unique position, please go to our web site at www.ncmachinery.com (http://www.ncmachinery.com/)

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it system jobs in anchorage, ak

Helpdesk Technician

AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project

IT Support Technician

Network and Telecommunications Specialist 1

IT System Administrator 1/2

Network Support Technician I (Anchorage, Alaska)

IT Client Support Specialist 1/2

Tech Support III

IT Client Support Specialist 2

Intake Clinician (Masters or RN) $15,000 Sign On Bonus

Product Security Engineer - AI Trainer

Senior Property Manager

Simulation Engineer - AI Trainer

Distribution Engineer

Real Estate Agent

Senior Quantitative Analyst - AI Trainer

New Department Plumbing Manager

Contracts Administrator

Military Family Life Counselor - CDC - JBER, AK

Military Family Life Counselor - CDC - JBER, AK

I want to receive the latest job alert for it system in anchorage, ak

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