Top 20 Helpdesk support Jobs in Anderson In

Help Desk Specialist
First Merchants Bank —Daleville, IN
- Research
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
4d
Systems Support Specialist
FIRST INTERNET BANK —Fishers, IN
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst:
Braden Business Systems —Fishers, IN
- Full-time
- Windows
- Entry level
- Health savings account
- Paid holidays
Quick Apply
13d
Deskside Technician (Service Desk, Desktop Support)
EMPIGO Technologies / SureTec —Indianapolis, IN
- $40,000 - $50,000 a year
- Full-time
- Background check
- Azure
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Help Desk Administrator
INDIANA MILLS & MANUFACTURING INC —Westfield, IN
- Full-time
- Hybrid work
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Paid holidays
- Disability insurance
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IT Analyst I
Neovia —Greenfield, IN
- From $51,678 a year
- Full-time
- Azure
- Bachelor of Science
- English
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2nd Shift BTS (IT) Specialist I
Boar's Head —New Castle, IN
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
Level 1 Systems Engineer
Van Ausdall & Farrar Inc —Indianapolis, IN
- Full-time
- Windows
- High school diploma or GED
- 1 year
- Health savings account
- Paid holidays
Quick Apply
6d
Monitoring Technical Support Specialist
The GEO Group —Anderson, IN
- $17.75 - $19.75 an hour
- Overtime
- Spanish
- Computer literacy
- English
- Paid training
- Health savings account
Software Developer 1
Choices Coordinated Care Solutions, Inc —Indianapolis, IN
- $65,000 a year
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Paid parental leave
- Disability insurance
Quick Apply
12d
Monitoring Technical Support Specialist Bilingual Spanish
The GEO Group —Anderson, IN
- $17.75 - $19.75 an hour
- Overtime
- Spanish
- Microsoft Excel
- 5 years
- Paid training
- Health savings account
Project Specialist, Safe and Secure Operations Strategy
Carvana —Carmel, IN
- $60,000 - $70,000 a year
- Full-time
- Background check
- Schematics
- English
- Wellness program
- Health insurance
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5d
Dir. IT Infrastructure
INDIANA MILLS & MANUFACTURING INC —Westfield, IN
- Computer Science
- Windows
- Master's degree
- Paid holidays
- Disability insurance
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Director of IT Operations
The Townsend Corporation —Muncie, IN
- $130,000 - $150,000 a year
- Computer science
- 7 years
- Computer Science
- Health insurance
- Paid time off
Quick Apply
10d

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Help Desk Specialist

First Merchants Bank -
Daleville, IN

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Job Details

4 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

First Merchants Bank is seeking a Help Desk Specialist to join our team! This position is based out of our Daleville Data Center in Daleville, Indiana will provide helpdesk support for customer issues.

As part of this role you will:

Perform initial triage of incoming and end-user computer issues and problems, requires quick problem and issue identification.
Document all problem tickets per pre-defined and standardized process.
Provide accurate and professional resolution on all supported issues; assign “trouble” tickets while working in a fast-paced environment.
Update customer on status of open tickets.
Accept responsibility/ownership for all assigned problem tickets from creation to resolution or to the point of escalation.
Utilize knowledge base to attempt to issue resolution; escalate difficult, unknown or undocumented issues to next level or higher.
Research and analyze options for problem resolution using the troubleshooting database, peers and the Internet.
Complete periodic attestation, control and performances procedures as deemed necessary.
Mentor Level 1 staff.
Provide Telecommunications and Data Infrastructure support as needed with aid and over site from Network Services Department.
Provide server support as needed with aid and oversight from Network Services Department.
Plan and provide maintenance on all existing current computer installations on a periodic basis.
Install new computer equipment required by the Corporation.
Interact with employees at all levels and with computer vendors in performing duties.
Install updated software applications to existing computers throughout the Corporation as required.

To be successful in this position, we require the following:

High school diploma or equivalent (GED).
Over one (1) year of helpdesk, technical support or related experience.

The following would be a plus:

Over three (3) years in computer and software support experience
A+ certification
Net+ or MCP certification
Strong troubleshooting skills in data network/client-server environments.

First Merchants offers the following:

Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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helpdesk support jobs in anderson in

Help Desk Specialist

Systems Support Specialist

Service Desk Analyst:

Deskside Technician (Service Desk, Desktop Support)

Help Desk Administrator

IT Analyst I

2nd Shift BTS (IT) Specialist I

Level 1 Systems Engineer

Monitoring Technical Support Specialist

Software Developer 1

Monitoring Technical Support Specialist Bilingual Spanish

Project Specialist, Safe and Secure Operations Strategy

Dir. IT Infrastructure

Director of IT Operations

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