Top 22 Help desk Jobs in Anderson Sc

IT End User Services Analyst
Vertiv —Anderson, SC
- Mid-level
- Windows
- Bachelor's degree
IT Support Services I-Help Desk
Courser Employment Services LLC —Greenville, SC
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
Technical Support Specialist
Technology Solutions of SC Inc —Seneca, SC
- $20 - $24 an hour
- Full-time
- Mid-level
- Analysis skills
- Conflict management
- Paid time off
- Flexible schedule
Quick Apply
13d
IT Support Services II-Help Desk
Courser Employment Services LLC —Greenville, SC
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Support Specialist
The City of Easley —Easley, SC
- Full-time
- Entry level
IT Support Technician
Walter Surface Technologies Incorporated —Seneca, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
14d
Customer Service Agents
Leader Communications Inc —Clemson, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Technical Support Agent
Lucas Systems —Easley, SC
- From $20 an hour
- Weekends as needed
- Sales
- Writing skills
- Restaurant management
- Profit sharing
- Disability insurance
Quick Apply
IT Support Services II-Quick Fix
Courser Employment Services LLC —Greenville, SC
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Service Desk Manager
Leader Communications Inc —Clemson, SC
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Clemson, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
7d
Software Licensing Help Desk Specialist
Highlight Technologies —United States
- Email
- Remote
- Mid-level
- Bachelor's degree
- Employee stock ownership plan
2h

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Encore Realty —Greenville, SC
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IT End User Services Analyst
Vertiv —Anderson, SC
They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as…

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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1d
Operations Support Analyst
AgreeYa Solutions —Westerville, OH
Monitor IT systems (servers, databases, applications, and cloud environments) through dashboards and alerts. Collaborate and communicate with team members for…
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help desk jobs near anderson sc

IT End User Services Analyst

Vertiv -
Anderson, SC

Apply Now

Job Details

Qualifications

Incident management software
Windows
Ticketing system technical support

Full Job Description

POSITION SUMMARY

The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects.

RESPONSIBILITIES

Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary.

Provide second-level user support for hardware and software issues.

Assist in hardware and software installation/configuration according to corporate policies and guidelines.

Aid in troubleshooting and diagnosing hardware/software errors.

Support PC replacement programs and emergency equipment exchanges.

Provide hands-on assistance for IT project implementations.

Help with local backup operations in alignment with corporate policies.

Maintain confidentiality on all user data and related information.

Perform miscellaneous job-related duties as assigned.

Strong emphasis on Manufacturing and/or Plant experience

Matrix management style

QUALIFICATIONS

Bachelor's degree or equivalent experience.

A+ certificate or 1-2 years’ experience with a technical support environment

End User and/or Customer Facing support

1-3 years of experience in MS Windows desktop operating system deployment.

Basic understanding of Software Distribution and Patch Management tools.

Ability to create and manage IT tickets effectively is required. Experience with ServiceNow preferred

Basic knowledge of network infrastructure and security principles.

Experience with Apple Mac deployment and support is a plus

PHYSICAL & ENVIRONMENTAL DEMANDS

Medium lifting (30 lbs. – 45 lbs.)

Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders).

TIME TRAVEL REQUIRED

10%

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES : Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

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Refine Your Search

help desk jobs in anderson sc

IT End User Services Analyst

IT Support Services I-Help Desk

Technical Support Specialist

IT Support Services II-Help Desk

IT Support Specialist

IT Support Technician

Customer Service Agents

Technical Support Agent

IT Support Services II-Quick Fix

Service Desk Manager

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Software Licensing Help Desk Specialist

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