A&C Private Home Care has been a trusted provider of home health services to medically fragile adults and children since 2015. Located in Norcross, Georgia, we are a growing home care agency that takes a client-centered approach to meeting the needs of those we serve-one client at a time. Our dedicated team includes compassionate caregivers, Care Coordinators, and professional clinical nurses who work together to provide exceptional care and support.
A&C Private Home Care is seeking an experienced, motivated, and compassionate Home Healthcare Care Coordinator to join our growing team. The ideal candidate will have at least two (2) years of experience in home care coordination, staffing, scheduling, or a related healthcare field and possess strong communication, leadership, organizational, and problem-solving skills.
This role is critical to ensuring quality client care, caregiver support, operational efficiency, and regulatory compliance. The successful candidate will interact daily with clients, client representatives, caregivers, case managers, and referral sources while managing multiple priorities in a fast-paced environment.
This position also offers an opportunity for professional growth and leadership, including the potential to supervise, mentor, and support Staffing Coordinators as the agency continues to expand.
Recruit, screen, interview, hire, and onboard caregivers
Schedule caregivers with clients and manage ongoing staffing needs
Coordinate and document client visits and caregiver assignments
Conduct routine client wellness and satisfaction check-ins
Address and resolve concerns reported by clients, caregivers, case managers, and referral sources
Ensure caregivers understand and follow care plans, company policies, and procedures
Maintain accurate documentation and communication records
Collaborate with clinical staff and management to ensure quality service delivery
Participate in the on-call rotation, including weekends, with a designated weekday off
Provide direct care services when emergency coverage is needed
Assist with compliance monitoring and caregiver performance management
Help train, mentor, and support Staffing Coordinators
Assist management with workflow oversight, quality assurance, and process improvement initiatives
Monitor open shifts and staffing needs to ensure timely coverage and client satisfaction
Minimum of two (2) years of experience in home healthcare coordination, staffing, scheduling, case management support, or a related healthcare field
Previous caregiving experience required
Supervisory, training, mentoring, or leadership experience preferred
Excellent verbal and written communication skills
Strong organizational, multitasking, and time-management abilities
Ability to work effectively in a fast-paced environment while maintaining attention to detail
Professional, dependable, and team-oriented attitude
Strong conflict-resolution and problem-solving skills
Proficiency in Microsoft Office and general computer applications
Current CPR/First Aid Certification
Current TB Skin Test or TB Screening
Successful completion of a fingerprint background check through FieldPrint
Medicaid Elderly and Disabled Waiver Program (EDWP)
Independent Care Waiver Program (ICWP)
Georgia Pediatric Program (GAPP)
Home care scheduling and caregiver management
Home care compliance and quality assurance processes
As A&C Private Home Care continues to grow, this position may include opportunities to:
Supervise and support Staffing Coordinators
Assist with coordinator performance monitoring and coaching
Help train and onboard new office staff
Participate in operational planning and process improvements
Contribute to agency growth and service excellence initiatives
Starting Salary: $40,000 per year (commensurate with experience)
Health Insurance
Dental Insurance
Vision Insurance
Company-Paid Life Insurance
401(k) Retirement Savings Plan
Annual Bonus Potential
Paid Holidays
Paid Vacation Time
Paid Sick Leave (after one year of service)
Norcross, Georgia (In-Person)
If you are passionate about helping others, thrive in a fast-paced environment, and are looking for an opportunity to grow into a leadership role while making a meaningful difference in the lives of clients and caregivers, we encourage you to apply today.
A&C Private Home Care is an Equal Opportunity Employer.
