Top 47 Entry level tech support Jobs in Andover, Ma

Entry Level Verizon Customer Service Representative
Beacon Edge Strategies —Lawrence, MA
- $40,000 - $50,000 a year
- Full-time
- Background check
- Residential
- Driver's License
Quick Apply
8d
End User Support Specialist
Anika Therapeutics —Bedford, MA
- $66,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
Technical Support Technician I
Massachusetts Water Resources Authority —Chelsea, MA
- $68,630.80 - $100,936.63 a year
- Full-time
- Hybrid work
- Computer Science
- Word processing
- Office
Quick Apply
5d
Associate Technology Consultant Level 1 - MA
iCorps Technologies —Woburn, MA
- $60,000 a year
- Call employer
- Computer science
- Computer Science
- Bachelor's degree
- 401(k)
- Paid time off
Behavior Support Tech
American Training —Andover, MA
- $29.81 an hour
- Weekends as needed
- CPR Certification
- Residential
- Bachelor's degree
- Paid training
- Paid holidays
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IT Technical Support
Teradyne —North Reading, MA
- $68,500 - $109,600 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Disability insurance
Support Desk Analyst
Medicus Healthcare Solutions —Windham, NH
- Full-time
- Computer Science
- Inventory management
- Office
- Health insurance
- Dental insurance
Quick Apply
10h
Service Desk Analyst
The Boston Beer Company —Boston, MA
- $30 - $50 an hour
- Full-time
- Continuous improvement
- Fair chance
- 1 year
- Wellness program
- Employee stock purchase plan
Quick Apply
IT Support Specialist
The Northbridge Companies Home Office —Burlington, MA
- $27.88 - $32.69 an hour
- Full-time
- Writing skills
- English
- Mid-level
- Paid holidays
- Health insurance
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IT Support Specialist
NEPC, LLC —Boston, MA
- $62,000 - $81,000 a year
- On call
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
13d
Network Technician
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
9d
Service Desk Analyst
Boston Properties —Boston, MA
- $69,000 - $96,750 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
IS Services & Support Support Specialist
Turner Construction Company —Boston, MA
- $69,000 - $77,000 a year
- Computer Science
- Office
- Windows
IT Support Specialist
Emerson Hospital —Concord, MA
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Hospital
IT Support Technician
VulcanForms Inc. —Newburyport, MA
- $21.50 - $42.11 an hour
- Full-time
- System design
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Analyst
CarGurus —Boston, MA
- $52,000 - $66,000 a year
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Food provided
IT Help Desk Specialist (Boston)
Lendbuzz —Boston, MA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Google Workspace
- Computer science
Quick Apply
Guild - Technology Support Technician Grade 30 (SY26-27)
Boston Public Schools —Boston, MA
- School experience
- Classroom
- Google Workspace
11d
Support Technician I
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- Communication skills
- Opportunities for advancement
Quick Apply
11h
Technology Support Specialist
Lesley University —Cambridge, MA
- $25.95 - $29.49 an hour
- Weekends as needed
- Computer Science
- Research
- Windows
- Disability insurance
- Health insurance

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entry level tech support jobs near andover, ma

Entry Level Verizon Customer Service Representative

Beacon Edge Strategies
Lawrence, MA

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Job Details

Full-time
$40,000 - $50,000 a year
8 days ago

Qualifications

Customer communication
Driver's License

Full Job Description

Beacon Edge Strategies is a leading sales and business consulting firm based in Woburn, delivering strategic growth solutions. As a trusted partner with Verizon, we execute high-performance initiatives in customer acquisition, market expansion, and brand representation. Our approach integrates analytical precision with operational excellence, driving measurable outcomes across telecommunications, technology, and consumer sectors.

Join the front lines of Verizon’s support team, where your expertise ensures every customer interaction reflects the strength of the brand. As an Entry Level Verizon Customer Service Representative, you’ll handle service, billing, and technical inquiries with precision—delivering fast, accurate solutions that reinforce Verizon’s reputation for excellence.

Why The Entry Level Verizon Customer Service Representative Role Matters

You are a critical extension of our client’s brand. As an Entry Level Verizon Customer Service Representative, your expertise and precision directly influence customer loyalty and brand reputation. Your expertise ensures every interaction builds trust and delivers excellence. Positioned on the front line, you uphold the highest standards in the industry.

Day-to-Day Duties of the Entry Level Verizon Customer Service Representative

Act as the frontline expert for Verizon Fios customers, delivering prompt, knowledgeable support across service inquiries, account setup, and troubleshooting.
Diagnose and resolve fiber-optic connectivity issues using Verizon-approved protocols, including router configuration, equipment resets, and signal optimization.
Translate complex technical information into customer-friendly language, ensuring every interaction builds trust and reinforces Verizon’s commitment to service excellence.
Guide customers through billing, account management, and service upgrades, offering tailored solutions that align with Verizon Fios offerings and customer needs.
Identify and address service concerns proactively, preventing escalation and enhancing overall customer satisfaction with Verizon’s fiber network.
Document all customer interactions and technical resolutions in Verizon’s CRM system, ensuring accurate records and seamless follow-up.
Represent Verizon with professionalism and integrity, maintaining brand standards in every conversation and delivering a consistent, high-quality experience.

What We're Looking For in the Entry Level Verizon Customer Service Representative?

Strong work ethic and results-driven mindset, with a professional, solution-oriented approach to customer issues.
Exceptional verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical customers.
Demonstrated interest in fiber-optic technology, with the ability to quickly learn Verizon’s products and services.
Valid driver’s license and reliable transportation required to support residential territory coverage and on-site customer visits.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

entry level tech support jobs in andover, ma

Entry Level Verizon Customer Service Representative

End User Support Specialist

Technical Support Technician I

Associate Technology Consultant Level 1 - MA

Behavior Support Tech

IT Technical Support

Support Desk Analyst

Service Desk Analyst

IT Support Specialist

IT Support Specialist

Network Technician

Service Desk Analyst

IS Services & Support Support Specialist

IT Support Specialist

IT Support Technician

IT Service Desk Analyst

IT Help Desk Specialist (Boston)

Guild - Technology Support Technician Grade 30 (SY26-27)

Support Technician I

Technology Support Specialist

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