Top 22 Inn by marriott Jobs in Andover, Ma

Front Desk Supervisor-Hilton Garden Inn
Hilton Garden Inn Burlington, MA —Burlington, MA
- $21 - $25 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
- Free parking
- Health insurance
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Guest Service Agent - Part Time
Giri Hotel Management —Haverhill, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
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Breakfast Attendant - Part Time (Seasonal)
Giri Hotel Management —Haverhill, MA
- From $18 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Houseman
Residence Inn by Marriott —Andover, MA
- From $17.50 an hour
- Part-time
- Heavy lifting
- Hotel
- In-person
Quick Apply
Hotel Guest Service Representative
Hampton Inn Bedford Burlington —Billerica, MA
- $19 an hour
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
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Guest Service Agent
Jamsan Hotel Management —Woburn, MA
- $17.50 - $19.00 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Employee discount
- Flexible schedule
Quick Apply
7d
Front Desk Agent
Hilton Garden Inn Burlington —Burlington, MA
- $18 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Housekeeper - Full Time
Giri Hotel Management —Haverhill, MA
- From $18 an hour
- Weekends as needed
- Writing skills
- No high school diploma
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Front Desk Staff
Hotel- Fairfield Inn & Suites by Marriott —Exeter, NH
- $18 - $20 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Residence Inn Boston Woburn —Woburn, MA
- $20 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
- Health insurance
- Paid time off
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Room Attendant/Housekeeping
Fairfield Inn by Marriott —Woburn, MA
- $17 - $18 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Houseperson
Hilton Garden Inn Burlington —Burlington, MA
- $18.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
4d
Breakfast Attendant
Residence Inn by Marriott Worcester —Nashua, NH
- $16.50 an hour
- 8 hour shift
- In-person
- Entry level
- Flexible schedule
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3d
Hotel Room Attendant
Buffalo Lodging Associates, LLC —Billerica, MA
- $18.50 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Director of Sales
Hampton Inn Bedford/Burlington —Billerica, MA
- From $69,000 a year
- Clean driving record
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Bartender
Hilton Garden Inn Burlington —Burlington, MA
- $18 - $20 an hour
- Part-time
- Serving
- Bar
- Ability to walk for extended periods
- 401(k) matching
Quick Apply
Assistant Operations Manager (Leadership Development Program)
Residence Inn Boston Woburn —Woburn, MA
- $50,000 - $60,000 a year
- Extended hours
- Residential
- Hotel
- Bachelor's degree
- On-the-job training
- 401(k) matching
Quick Apply
Housekeeper
Hotel- Fairfield Inn & Suites by Marriott —Exeter, NH
- $18 - $19 an hour
- Part-time
- Sanitation
- Residential
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Senior Sales Executive (Group)
Marriott International, Inc —Boston, MA
- $46.00 - $61.54 an hour
- Full-time
- Marketing
- Mid-level
- Residential
Room Attendant
Residence Inn by Marriott —Waltham, MA
- $18 an hour
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
Quick Apply

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inn by marriott jobs near andover, ma

Front Desk Supervisor-Hilton Garden Inn

Hilton Garden Inn Burlington, MA
Burlington, MA

Quick Apply

Job Details

Full-time
$21 - $25 an hour

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance

Qualifications

Staff supervision
Team supervision
Interpersonal skills
Hotel and accommodations guest check-in
Hotel and accommodations guest special request handling
Hotel and accommodations guest inquiries
High school diploma or GED
Hotel and accommodations guest check-out
Property management systems (PMS)
Receptionist experience within hospitality industry
Hotel staff training
Productivity software
Hotel and accommodations guest issue escalation
Hotel and accommodations guest complaints handling
OPERA
Teaching

Full Job Description

Front Desk SupervisorBurlington, MA

Description

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives. They are the lead front desk support for the Operations Manager, assisting with the accounting and human resources functions of the Front Office. The main focus of the role is the training, supervising, and scheduling of the front desk team. The FDS serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The FDS also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent.

Duties & Responsibilities

* Hotel leadership experience is a must, you must be able to teach and guide our front desk team. Hilton experience is BIG plus!

*Be available to work any needed shifts, including overnight if need as well as weekend and holidays.

Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Ensure all staff has the supplies needed to effectively carry out their job functions
Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information
Responsible for the supervision of the security of cash, credit card transactions, and guest information
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Work with the hotel’s property management system to maximize revenue through occupancy and rate adjustments based on market conditions
Establish effective Front Desk communication and information system through logs, department meetings, and one-on-one interaction with the staff
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner
Supervising the accurate processing all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/securing assigned cash bank(s)
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Regularly sell hotel rooms through direct client contact
Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services
Perform other duties as assigned

Requirements

Qualifications:

High School diploma or equivalent required
Two years of previous hotel front desk experience required
Ability to speak, read, and write fluent English; other languages beneficial
Professional verbal and written communication skills
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred
Problem solving, reasoning, motivating, organizational and training abilities preferred
Experience with Microsoft Office and Opera systems required
Frequently standing up, bending, climbing, kneeling, and moving about the facility
Carrying, lifting or pulling items weighing up to 50 pounds
Frequently handling objects and equipment
Will be required to work mornings, evening, weekends, and holidays

Benefits:

Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Pay: $21.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Hotel Front desk, Hilton: 2 years (Preferred)

Ability to Commute:

Burlington, MA 01803 (Required)

Work Location: In person

Quick Apply

Refine Your Search

inn by marriott jobs in andover, ma

Front Desk Supervisor-Hilton Garden Inn

Guest Service Agent - Part Time

Breakfast Attendant - Part Time (Seasonal)

Houseman

Hotel Guest Service Representative

Guest Service Agent

Front Desk Agent

Housekeeper - Full Time

Front Desk Staff

Front Desk Supervisor

Room Attendant/Housekeeping

Houseperson

Breakfast Attendant

Hotel Room Attendant

Hotel Director of Sales

Bartender

Assistant Operations Manager (Leadership Development Program)

Housekeeper

Senior Sales Executive (Group)

Room Attendant

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