Top 17 It manager Jobs in Ankeny, Ia

Mgr, Network Operations
MidAmerican Energy Company —Des Moines, IA
- Full-time
- Computer science
- Computer Science
- Maintenance
Manager, IT - Infrastructure
Sammons Financial Group —West Des Moines, IA
- $94,134 - $176,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
Data Center IT Operations Manager
Microsoft —West Des Moines, IA
- $127,600 - $253,300 a year
- Full-time
- Background check
- High school diploma or GED
- Team management
Manager, IT - DBA
Sammons Financial Group —West Des Moines, IA
- $94,134 - $196,111 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
1d
Information Technology Administrator 2 - Procurement, Contracting & Vendor Management Supervisor
State of Iowa —Des Moines, IA
- Full-time
- Hybrid work
- Background check
- Computer science
- Office
- Paid holidays
- Disability insurance
9d
IT Organizational Change Manager
Deloitte —Des Moines, IA
- $102,000 - $188,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Continuous improvement
- Work from home
4h
Healthcare IT Revenue Cycle Applications Manager
UnityPoint Health —West Des Moines, IA
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
10d
Healthcare Technical Consulting Manager - IT Strategy & Operations
Huron Consulting Services LLC —Des Moines, IA
- $130,000 - $150,000 a year
- Full-time
- Oracle
- 5 years
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
3d
IT Vendor Financials & Contract Manager
Deloitte —Des Moines, IA
- $93,000 - $171,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Work from home
IT - Business Intelligence Manager
Woodgrain —West Des Moines, IA
- $100,000 - $140,000 a year
- Full-time
- 7 years
- Computer Science
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
Digital Workspace Platforms Engineering Manager
Deloitte —Des Moines, IA
- $97,000 - $179,000 a year
- Full-time
- Computer Science
- System design
- 8 years
IT Vendor Manager - Des Moines, IA/HYBRID
Software Technology Inc —Des Moines, IA
- Hybrid work
- Mid-level
- Bachelor's degree
- Contracts
Quick Apply
IT Project & Portfolio Manager - Des Moines, IA
Software Technology Inc —Des Moines, IA
- Office
- Analysis skills
- In-person
Quick Apply

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Mgr, Network Operations

MidAmerican Energy Company -
Des Moines, IA

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Job Details

Full-time

Qualifications

Performance monitoring
Data center services
Data Center Operations
Computer science
Operational analysis
Network documentation
Performance improvement leadership
Data center experience
Team member evaluation
Computer Science
Responding to infrastructure failures
Wireless networking
Telecommunications network performance monitoring
Procedural guides
Technical documentation
Coaching
Operations coordination planning
Vendor coordination
Performance Reporting
Maintenance
Information Systems
Managing IT teams
Performance feedback (performance evaluation method)
Metrics Reporting
IT compliance audits
Incident Escalation
8 years
Change management
Team development
Hiring

Full Job Description

The Network Operations Manager is responsible for leading day‑to‑day network operations and ensuring the reliable, secure, and efficient operation of Berkshire Hathaway Energy’s enterprise network infrastructure. Reporting to the Director, Network Services, this role manages a team of Network Operations Engineers responsible for monitoring, supporting, maintaining, and improving network services across corporate, data center, and field environments.
While the role is primarily focused on leadership and operations management, it requires sufficient technical depth to guide troubleshooting efforts and support complex operational decision-making.

Operational Leadership

Lead and manage day‑to‑day network operations supporting enterprise WAN, LAN, wireless, data center, and network access environments.
Ensure consistent execution of network monitoring, incident response, problem management, change activities, and operational maintenance.
Oversee operational ownership of network platforms, ensuring availability, performance, security, and compliance with established standards.
Act as an escalation point for high‑impact or complex network incidents, guiding troubleshooting efforts and ensuring timely resolution.
Coordinate with network engineering, architecture, security, and infrastructure teams to ensure smooth handoff of new technologies into operations.
Ensure operational readiness for new deployments, upgrades, and technology refreshes, including documentation, training, and process alignment.
Strengthen and maintain a close operational partnership with the Network Operations Center (NOC) to ensure seamless coordination across monitoring, incident detection, escalation, communication, and resolution workflows. Establish clear roles, escalation paths, and handoff procedures; align operational standards and runbooks; and collaborate on continuous improvements to incident response, service reliability, and customer experience.

People Management and Team Development

Directly manage a team of Network Operations Engineers.
Hire, onboard, coach, and develop operations staff to support current and future operational requirements.
Establish clear expectations, performance objectives, and accountability for team members.
Conduct regular performance reviews, provide ongoing feedback, and support career development and progression.
Identify skill gaps and develop training plans to improve technical capability, operational maturity, and consistency across the team.
Promote a culture of operational excellence, teamwork, continuous improvement, and accountability.

Process, Metrics, and Continuous Improvement

Develop, implement, and refine operational processes related to incident management, problem management, change management, and work request handling.
Define and track key network operations metrics, including availability, incident response and resolution times, change success rates, backlog levels, and service reliability.
Analyze operational metrics and trends to identify risks, inefficiencies, and improvement opportunities.
Drive initiatives to reduce recurring incidents, improve service stability, and enhance operational efficiency.
Ensure accurate and timely operational documentation, including procedures, runbooks, escalation paths, and service ownership information.

Collaboration and Governance

Partner with the Director, Network Services to align network operations priorities with organizational objectives.
Collaborate with IT service management, security, systems, OT, and application teams to ensure integrated and compliant operations.
Coordinate with vendors and service providers for operational support, escalations, and maintenance activities.
Support audits, compliance initiatives, and policy enforcement related to network operations.

Additional Responsibilities
Participate in after‑hours support and maintenance windows as required.
Perform additional operational leadership duties as assigned.

Bachelor’s degree in information systems, computer science, or a related technical field, or equivalent work experience. Advanced degree preferred.
A minimum of eight years related experience in a broad range of enterprise systems, infrastructure services, networking, and related areas of IT.
Strong operational knowledge of enterprise WAN routing, LAN switching, wireless networking, network access controls, and data center connectivity.
Demonstrated experience supporting 24x7 production network environments and leading incident response activities.
Proven people management experience, including team leadership, coaching, performance management, and staff development.
Experience developing and managing operational processes and procedures.
Ability to define, track, analyze, and report operational metrics to drive accountability and continuous improvement.
Strong understanding of change management and service management practices within enterprise IT environments.
Strong troubleshooting, analytical, and problem‑solving skills with the ability to guide teams through complex operational issues.
Effective written and verbal communication skills, including the ability to communicate technical topics to both technical and non‑technical stakeholders.
Ability to prioritize work, manage competing demands, and operate effectively in a fast‑paced operational environment.

MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.

MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

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Refine Your Search

it manager jobs in ankeny, ia

Mgr, Network Operations

Manager, IT - Infrastructure

Data Center IT Operations Manager

Manager, IT - DBA

Information Technology Administrator 2 - Procurement, Contracting & Vendor Management Supervisor

IT Organizational Change Manager

Healthcare IT Revenue Cycle Applications Manager

Healthcare Technical Consulting Manager - IT Strategy & Operations

IT Vendor Financials & Contract Manager

IT - Business Intelligence Manager

Digital Workspace Platforms Engineering Manager

IT Vendor Manager - Des Moines, IA/HYBRID

IT Project & Portfolio Manager - Des Moines, IA

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