Top 469 Customer service representatives Jobs in Ann Arbor, Mi

Customer Service Administrator
Liebherr Aerospace Saline, Inc. —Saline, MI
- Online Application
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Customer Care Associate
Micro-Tech Endoscopy USA —Ann Arbor, MI
- $23 - $25 an hour
- Full-time
- Background check
- Oracle
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Customer Service Associate
Raising Cane's —Novi, MI
- $15 an hour
- Urgently hiring
- No experience needed
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Disability insurance
Quick Apply
1d
CUSTOMER SERVICE REP
E&E Manufacturing Co —Plymouth, MI
- On call
- Mid-level
- Associate's degree
- 2 years
- Disability insurance
- Health insurance
Quick Apply
7d
Customer Service Representative
Unilock Michigan, Inc —Brighton, MI
- $18.50 an hour
- Background check
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
8d
Outside Customer Service Specialist
Black Ops Destruction —Ann Arbor, MI
- $800 a week
- Choose your own hours
- Background check
- Clean driving record
- Military
- Paid training
- Passenger ride along program
Quick Apply
Technical Customer Service Representative
Exotic Automation & Supply —New Hudson, MI
- $25 - $35 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
Quick Apply
10d
Customer Care Service Support Coord 1
Johnson Controls —Ann Arbor, MI
- $22.12 - $34.00 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid training
- Wellness program
8d
Pharmacy Customer Service Associate
Walgreens —Ann Arbor, MI
- $17 - $20 an hour
- Full-time
- Merchandising
- English
- POS
- Health insurance
- Dental insurance
Customer Service Administrator
Phoenix Services LLC —Ann Arbor, MI
- $21 - $23 an hour
- Full-time
- Mid-level
- In-person
- 2 years
- Health savings account
- Health insurance
Quick Apply
1d
Customer Service Representative - Banking
University Bank —Ann Arbor, MI
- Office
- High school diploma or GED
- Analysis skills
1d
Customer Service Associate
Walgreens —Ypsilanti, MI
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative
Summit Fire Protection —New Hudson, MI
- $24 - $28 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Customer Service Representative
FASTSIGNS #380201 —Ann Arbor, MI
- $18 - $22 an hour
- Full-time
- Organizational skills
- Marketing
- Entry level
- 401(k)
- Paid time off
Quick Apply
Service Center Representative I
Trinity Health —Ann Arbor, MI
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Customer Service Representative
Graybar Electric Company, Inc. —Belleville, MI
- $22 - $23 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Associate I
Dollar Tree —Ypsilanti, MI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Service Center Representative
Trinity Health - IHA —Ann Arbor, MI
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Support Specialist
Sartorius —Ann Arbor, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
9d
Intake Representative I
Trinity Health —Ann Arbor, MI
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d

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Customer Service Administrator

Liebherr Aerospace Saline, Inc. -
Saline, MI

Apply Now

Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED

Full Job Description

The Customer Service Administrator is the primary and direct representative to Liebherr customers and is
critical to the company’s overall success. Primarily responsible for providing effective customer service to
all internal and external customers by utilizing excellent communications and maintaining an in-depth
knowledge of Liebherr product and support programs. This individual must handle multiple issues and
priorities while also facilitating resolution to recurring issues and continuous process improvement.

- For consideration, all candidates must apply through our online career portal to be considered for this opportunity. Please note that resumes submitted via email will not be reviewed.
- This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

Essential Job Duties:

Informs customer of status, shipping date, anticipated delays, and any other critical information needed by the customer to support their specific requirements.
Manage full scale sales and repair activity subject to customer requirements and in accordance with specific commercial conditions and contracts in place.
Provides extensive customer communications.
Responds and supports customer time sensitive AOG and expedite requirements
Works extensively with pricing information for dissemination to customers via quotations while being vigilant to maximize company revenue.
Makes shipping arrangements and prepares shipping documents.
Recognizes patterns and potential issues. Acts proactively to minimize adverse impact and maximize financial benefit.
Receives, investigates and responds to customer complaints, issues, and discrepancies.
Confers with repair shop, shipping or supply chain personnel to expedite or trace missing or delayed units / parts and resolve issues.
Completes and prepares various reports for customers and management, as required.
Provides information, answers questions from customers or individuals on company products, service bulletins, modifications, repair & parts data. Confers with field /technical services personnel as needed to obtain the required understanding and information.
Makes off-site visits to customers in connection with other departments as required. Meets with customers during on-site visits.
Must recognize opportunities to sell company products and services to maximize financial and customer benefit.
Must maintain in-depth knowledge of customer requirements to ensure complete customer satisfaction.
Attends meetings as needed.

Position Specific Competencies:

Ability to multi-task and work with limited supervision.
Demonstrated ability to make decisions; support and explains reasoning for decisions; include appropriate people in decision-making process.
Demonstrated ability to set and achieve goals.
Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness, looks for ways to improve and promote quality. Monitors own work to ensure quality.
Ability to work independently as well as in a team environment.
Ability to maintain high degree of motivation in a complex, fast paced team environment.
Ability to multi-task, maintain organization, and analyze/solve problems.
Excellent communication, verbal, and written skills.
Ability to manage multiple tasks and priorities, and utilize critical thinking in the daily performance of duties
Ability to work in a potentially stressful environment.
Demonstrate great communication and interpersonal skills.

Competencies

Education and Experience:

High school diploma or GED required (associate’s degree preferred) with 2-4 years of customer service experience; or a combination of education and experience.
Previous aviation/airline/repair shop experience is preferred.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jose Matrille.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

The company

Liebherr Aerospace Saline, Inc. continues to be the first and best choice for the supply of products and services for Liebherr’s aerospace and transportation partners in the Americas. Liebherr-Aerospace Saline, Inc. is committed to achieving superior stakeholder satisfaction through continual improvement, regulatory compliance and best value solutions. The company supports customers of Liebherr’s Aerospace and Transportation systems division through technical assistance, repair and sales.

Location

Liebherr Aerospace Saline, Inc.

1465 Woodland Drive

48176 Saline, MI

United States (US)

Contact

Jose Matrille

[email protected]

Apply Now

Refine Your Search

customer service representatives jobs in ann arbor, mi

Customer Service Administrator

Customer Care Associate

Customer Service Associate

CUSTOMER SERVICE REP

Customer Service Representative

Outside Customer Service Specialist

Technical Customer Service Representative

Customer Care Service Support Coord 1

Pharmacy Customer Service Associate

Customer Service Administrator

Customer Service Representative - Banking

Customer Service Associate

Customer Service Representative

Customer Service Representative

Service Center Representative I

Customer Service Representative

Customer Service Associate I

Service Center Representative

Service Support Specialist

Intake Representative I

I want to receive the latest job alert for customer service representatives in ann arbor, mi

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