Top 3 Marine service coordinator Jobs in Ann Arbor, Mi

Marine Service Coordinator
Ilmor —New Hudson, MI
- $22 - $25 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Contracts and Customer Data Coordinator
Rolls-Royce Power Systems AG —Novi, MI
- $80,432 - $130,702 a year
- Full-time
- Customer service
- Mid-level
- Office
- Paid parental leave
- Health savings account
Clinical Psychologist (Sex Offender Program Coordinator)
US Bureau of Prisons/Federal Prison System —Milan, MI
- $98,729 - $152,625 a year
- Online Application
- Pass drug screening
- Mid-level
- Doctor of Philosophy
- Travel reimbursement

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Field Service Technician
Peaker Services, Inc —Brighton, MI
Valid driver’s license with clean driving record. Field service technicians apply the principles of mechanics, electricity, electronics, and hydraulics to…
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Seasonal Deckhand / Steward(ess)
Detroit Charter Company —Detroit, MI
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Marine Service Coordinator

Ilmor -
New Hudson, MI

Quick Apply

Job Details

$22 - $25 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

Marine Technical Service Coordinator

Position Summary

Step into a role where organization drives real impact. As the Marine Technical Service Coordinator on Ilmor Marine’s Customer Experience Team, you’ll be the hub connecting service teams, dealers, and partners, ensuring critical technical information flows clearly and accurately. You’ll bring structure and reliability to documentation and processes that power exceptional service, both in the field and remotely.

This is a great opportunity for someone detail-oriented, proactive, and eager to grow, with training provided to support your success.

Essential Duties

Technical Coordination & Support Operations

Serve as the primary coordinator for incoming technical inquiries through email, and phone channels
Point of contact for parts lookup support
Route, track, and follow up on dealer, partner, and customer requests to ensure timely resolution
Maintain communication logs and ensure all interactions are properly documented in CRM systems
Support continuous improvement of Pit Lane (CRM) processes, workflows, and response tracking
Coordinate with service teams to gather technical input and ensure alignment

Documentation & Knowledge Management

Own and maintain all technical documentation, ensuring accuracy, version control, and accessibility
Coordinate the creation and release of: Service bulletins, Troubleshooting guides, and Installation work instructions
Manage updates to owner’s manuals and dealer-facing documentation
Standardize documentation formats and processes to improve usability and consistency
Track and support seasonal programs (e.g., high-volume service initiatives) through documentation and reporting

Field Coordination

Coordinate parts logistics and scheduling for onsite dealer and OEM support visits
Parts Programing Support and logistics
Act as the administrative liaison between field teams, OEMs and end users
Compile and organize field reports, test results, and warranty documentation as needed
Support new product launches by organizing testing feedback, documentation, and communication

Qualifications

High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred
2+ years of experience in a technical administrative, coordinator, or operations support role
Familiarity with technical environments (marine, automotive, or powertrain industries preferred)
Proficiency with Microsoft Office (Word, Excel, Outlook)
Experience supporting customer service, warranty, or service operations teams
Strong written and verbal communication skills
Ability to manage multiple priorities and deadlines in a fast-paced environment
Willingness to travel occasionally to support coordination of field activities

Skills & Abilities

Strong organizational and documentation management skills
Ability to translate technical information into clear, structured documentation
Process-oriented mindset with a focus on accuracy and consistency
Effective cross-functional communication and coordination skills
Time management and prioritization across multiple workstreams
Professional, reliable, and customer-focused approach

Physical Requirements / Work Environment

Primarily office-based with occasional field exposure
Standard sitting, computer use, and light physical activity
Occasional exposure to shop or test environments when coordinating field support

Nuts & Bolts

Benefits: Medical, Dental, Vision, 401k, PTO, Company-paid Holidays
Training: Provided and ongoing
Work Environment: Collaborative, fast-paced, and process-driven in our brand new Marine Engine Technical Center
Location: On-Site, in New Hudson, MI
Hours: M - F 8am - 5pm with a 60 minute lunch break
Compensation: Hourly, $22+ based on experience

Quick Apply

Refine Your Search

marine service coordinator jobs in ann arbor, mi

Marine Service Coordinator

Contracts and Customer Data Coordinator

Clinical Psychologist (Sex Offender Program Coordinator)

Other jobs to consider

I want to receive the latest job alert for marine service coordinator in ann arbor, mi

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